Susanna Porter

Client Specialist III at StrategIQ Commerce
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area, US

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Client Specialist III
      • Jan 2015 - Present

      Function: Logistics Analyst & Client Services Specialist. StrategIQ specializes is performance metrics, transit tracking, and cost savings initiatives. I work with large e-Commerce accounts such as Overstock.com. I also handle freight routings for a specific sector, account-specific supply chain management on a smaller scale.

    • Client Specialist
      • 2014 - 2016

    • Operations Assistant
      • Aug 2014 - Jan 2015

    • United States
    • Transportation, Logistics and Storage
    • 1 - 100 Employee
    • Accounts Payable
      • Sep 2012 - Oct 2012

      • Accounts Payable; invoicing, copying, scanning, mail sorting & distribution

    • United States
    • E-Learning Providers
    • 1 - 100 Employee
    • Sales Associate
      • Aug 2012 - Sep 2012

      • Made outbound calls to prospective students and school district leaders to push iPad compatible teaching software

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 500 - 600 Employee
    • Logistics Analyst
      • Sep 2007 - Feb 2011

      • Analyzed each aspect of John Deere’s supply chain and carrier base to establish standards for shipping loads, mapping routes, budgets, and other logistical elements to determine what mode, carrier, and course of action would be most cost effective for each shipment and lane.• Generated reports explaining analysis of logistics options and presented to logistics director and client.• Microsoft Office’s Word, Excel, PowerPoint, & Outlook programs, meeting planning, calendar management, and other administrative procedural tasks were heavily utilized while in my Logistics Analyst role at CH Robinson Worldwide.• Regularly updated account requirements based on the client’s needs and documented preferences.• Targeted areas with improvement potential, facilitating necessary upgrades during the process.• Tracked shipments throughout North America to ensure compliance and timely delivery. • Trained new team members in carrier selection and logistics coordination.• Used dual computers for simultaneous reporting, problem solving, analysis, tracking, and tender purposes.• Using John Deere’s business rules set up by their executives and CH Robinson’s specialty software programs, I worked closely with Deere’s supply chain network in order to maintain constant production within their business.• Utilized TMC’s Express & OMS software specifically designed for managing large amounts of data.

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • TEMP-Administrative Professional
      • Jun 2005 - Sep 2007

      • Answered phone calls and directed calls or messages to appropriate parties. • Attended meetings to record minutes for later distribution. • Conducted research, compiled data, and prepared papers for consideration and presentation by executives. • Coordinated and directed office services such as catering, housekeeping, and personnel issues to aid executives. • Filed and retrieved corporate documents, records, and reports. • Greeted visitors and determined whether they should be given access to specific individuals. • Made travel arrangements for executives. • Managed and maintained executives' schedules. • Met with individuals and special interest groups on behalf of executives.• Opened, sorted, and distributed incoming correspondence and parcels including, but not limited to, faxes, email, and postal deliveries. • Performed general office duties, such as ordering supplies, maintaining records database systems, and performing basic bookkeeping tasks. • Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, databases, or presentation software. • Reviewed operating practices and procedures to determine whether improvements could be made in areas such as workflow, reporting procedures, and expenditures. • Solicited existing mutual fund shareholders respectively as a proxy agent for Computershare Fund Services.• Trained and supervised successors and other clerical staff.

    • Docket Clerk/ Receptionist
      • Aug 2004 - May 2005

      • Copied and pulled files for payment on collection matters.• Delivered bank deposits as needed for the firm and wrote checks on attorneys’ behalf.• Executed claims, researched files, placed orders, filed and recorded documents in Federal and State Courts, Cook County Recorder of Deeds and Treasurer, City Hall, and Judicial Sales as directed by attorneys.• Processed mail by weighing and applying appropriate postage.• Relieved receptionist during lunch, regular breaks, and scheduled PTO.

    • Mail Center Clerk/ Cashier
      • Jan 2003 - Jul 2004

      • Balanced register at the end of each day and prepared cashier’s closing sheet for management.• Handled all incoming and outgoing international and domestic packages and parcels for all freight carriers.• Prepared money orders and completed Western Union wiring for patrons.• Sold and redeemed transactions for the Illinois State Lottery.

Education

  • Harold Washington College
    Associates in Arts, Business & Economics
    2017 - 2019
  • The University of Chicago
    English Language & Literature
    2000 - 2002
  • Raymond High School
    Diploma, Mathematics & English specific
    1996 - 2000

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