Susanna Litkenhous

Systems Analyst at Aetos Systems, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • ITIL v3
    -

Experience

    • United States
    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Systems Analyst
      • Jul 2016 - Present

      Provide customer and application support to National Aeronautic and Space Administration (NASA) at Marshall Space Flight Center (MSFC). These duties include: maintaining MSFC Human Resource type data in an Oracle database that uses different Commercial-Off-The-Shelf (COTS) software solutions to provide record editing and reporting capabilities; web application development of ColdFusion applications; and administration of PHP and ASP applications on both Linux and Windows servers. Provide customer and application support to National Aeronautic and Space Administration (NASA) at Marshall Space Flight Center (MSFC). These duties include: maintaining MSFC Human Resource type data in an Oracle database that uses different Commercial-Off-The-Shelf (COTS) software solutions to provide record editing and reporting capabilities; web application development of ColdFusion applications; and administration of PHP and ASP applications on both Linux and Windows servers.

    • Systems Engineer
      • Feb 2010 - Present

      Provide customer and application support to National Aeronautic and Space Administration (NASA) at Marshall Space Flight Center (MSFC). These duties include: maintaining MSFC Human Resource type data in an Oracle database that uses different Commercial-Off-The-Shelf (COTS) software solutions to provide record editing and reporting capabilities; web application development of ColdFusion applications; and administration of PHP and ASP applications on both Linux and Windows servers. Provide customer and application support to National Aeronautic and Space Administration (NASA) at Marshall Space Flight Center (MSFC). These duties include: maintaining MSFC Human Resource type data in an Oracle database that uses different Commercial-Off-The-Shelf (COTS) software solutions to provide record editing and reporting capabilities; web application development of ColdFusion applications; and administration of PHP and ASP applications on both Linux and Windows servers.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Computer Scientist
      • Mar 2004 - Jan 2010

      Provide customer and application support to NASA at MSFC. These duties include: maintaining MSFC Human Resource type data in an Oracle database that uses different Commercial-Off-The-Shelf (COTS) software solutions to provide record editing and reporting capabilities; web application development of ColdFusion applications; development of HTML content web sites; and support of Marshall Institute computer training labs. Provide customer and application support to NASA at MSFC. These duties include: maintaining MSFC Human Resource type data in an Oracle database that uses different Commercial-Off-The-Shelf (COTS) software solutions to provide record editing and reporting capabilities; web application development of ColdFusion applications; development of HTML content web sites; and support of Marshall Institute computer training labs.

    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Member of the Technical Staff
      • Nov 1996 - Mar 2004

      Provide customer and application support to NASA at MSFC. These duties include: maintaining MSFC Human Resource type data in an Oracle database that uses different COTS software solutions to provide record editing and reporting capabilities; the development of Microsoft Office applications using VB for office; developing applications with PowerBuilder to move mainframe applications to the user’s desktop; the specing of computer hardware purchases for our team and for the Marshall Institute computer training labs; maintaining the Marshall Institute computer training labs for scheduled classes. Other Projects and Duties supported AdminSTAR: provided support of the initial AdminSTAR Learner/Manager COTS application development in both beta testing and layout; the support of the initial AdminSTAR Admin module beta-testing and enhancement feedback. Customer Service Representative (CSR): provided computer training and support to a group of MSFC employees. Employee Development Technology Center (EDTeC) now called Self Study Learning Center (SSLC): provided support in the area of scheduling of self study courses, making sure that MSFC employees received credit for the completion of self-study, the processing of new learning materials into the library. Y2K application conversion team: provided support in the testing and upgrading of application systems to certify that the systems were Y2K compliant

    • Computers
      • Nov 1993 - Nov 1996

    • United States
    • Defense and Space Manufacturing
    • 100 - 200 Employee
    • Associate Analyst
      • Nov 1990 - May 1993

      From 91-93, worked as a management information specialist for the Operational Test and Evaluation Database (OT&E-DB) project, a threat oriented test planning system database. During the initial design effort, involvement included the overall design analysis, and written system proposal documentation used by the software team to begin the development of the database software. Provided documentation for the threat oriented test planning system database; Data Dictionary; the User's Guide, and the automated Help Documentation. Other duties included: the beta testing of new code generated for the database to check for data integrity, for functionality, and for adequately meeting the stated written requirements; maintenance of documentation for the Data Dictionary, the Source Code, the User's Guide, and the automated Help Documentation; the scanning of document text and graphics for use in populating the database; and input for future data collection techniques, future software enhancements, and future system configurations. Involved with the evaluation, procurement, and installation of hardware, software, and reference materials; provided monthly budget spending and analysis reports to the project manager

    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Merit Student
      • May 1985 - May 1990

      Worked in the area of personnel records in the maintenance of employee records, benefit information, and oversaw the annual employee review process. Also worked as a computer operator for a VAX system in the area of accounting, personnel, and contract support Worked in the area of personnel records in the maintenance of employee records, benefit information, and oversaw the annual employee review process. Also worked as a computer operator for a VAX system in the area of accounting, personnel, and contract support

Education

  • University of Alabama in Huntsville
    BSBA, Management Information Systems, General
    1985 - 1990

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