Experience

Serrato Corporation

• United States
• Education Administration Programs
• 1 - 100 Employee

• Corporate Human Resources Director

  • Jan 2021 - Present



Blue Ridge Job Corps

• Human Resources/ Staff Training Manager

  • Oct 2018 - Jan 2021

  Marion, Virginia



Westover Job Corps Ctr

• United States
• Education Management
• 1 - 100 Employee

• Human Resources Manager

  • Aug 2016 - Sep 2018

  Chicopee Responsible for the legally compliant administration of the center’s human resource department, including recruitment, employee relations, and training and development. Recognized for perfect Department of Labor compliance audit. · Responsible for the management of the human resource department. Oversee staff members assigned to the department. Ensure staff members have adequate training to compete key areas of responsibilities. Ensure department is compliant with all safety standards… Show more Responsible for the legally compliant administration of the center’s human resource department, including recruitment, employee relations, and training and development. Recognized for perfect Department of Labor compliance audit. · Responsible for the management of the human resource department. Oversee staff members assigned to the department. Ensure staff members have adequate training to compete key areas of responsibilities. Ensure department is compliant with all safety standards and expectations including proper workmen’s compensation reporting. Ensure department is compliant with all DOL and center requirements, as well as state and federal labor laws. · Conduct recruitment efforts for all personnel. Post vacancies per DOL and center regulations. · Act as center’s Employment Equal Opportunity Committee Chairperson. Investigate any discrimination charges. Attend hearings as required. · Administer salary program, ensuring compensation of employees are within labor grades. Provide accurate salary reports. Update database with salary adjustments. · Coordinate performance appraisal program. Provide directors, managers, supervisors, and coordinators with clear guidelines and instructions for completing performance appraisals. Offer assistance as needed. Ensure appraisal program is administered efficiently and in a timely manner. · Coordinate training program. Ensure all DOL and center training is completed. Analyze and determine additional training needs. Show less



Round of Nine Inc.

• Human Resources Consultant

  • Apr 2007 - Dec 2016

  Sourced, interviewed, and trained associated for open positions. Advised clients on employee relations issues. · Placed employees in the last six months that have increased revenue by 25%.



JCPenney

• United States
• Retail
• 700 & Above Employee

• Human Resources/Sales Manager

  • Dec 2012 - Mar 2016

  Holyoke, MA Oversaw all staffing and team management activities; administered orientation, trained new hires, and managed staff development. Wrote schedules and managed weekly staffing budget and completed biweekly payroll. Ensured OSHA compliance. Held responsibility for all operational and store environment standards. Planned major events including Black Friday, holiday, back to school, and Easter promotions, as well as divisional events such as Billion Dollar Jewelry Spectacular and Semi-Annual Home… Show more Oversaw all staffing and team management activities; administered orientation, trained new hires, and managed staff development. Wrote schedules and managed weekly staffing budget and completed biweekly payroll. Ensured OSHA compliance. Held responsibility for all operational and store environment standards. Planned major events including Black Friday, holiday, back to school, and Easter promotions, as well as divisional events such as Billion Dollar Jewelry Spectacular and Semi-Annual Home Sales. · Interviewed and hired associates for 100,000 square-foot store, including adding temporary staff during back to school, holiday season, and other peak periods. · Developed recognition program, improving morale, customer service survey results, and credit acquisition. · Drove performance improvement efforts and strengthened sales supervisors’ business acumen through weekly reviews and action plans to enhance results in opportunity subdivisions, facilitating stronger performance appraisals for all sales supervisors in 2015. · Led the “Leader of the Day” program to maximize performance; achieved 9% annual comp increase and improved customer service scores by 21 points. Show less



Talbots

• United States
• Retail
• 700 & Above Employee

• General Manager/ Regional Trainer

  • Aug 1997 - Jul 2012

  Traveled throughout the Northeast, delivering training for new managers. Served as peer mentor for underperforming store managers. Performed all aspects of talent management, from recruiting and hiring to orientation, training, and annual performance reviews. Managed daily operations for large-volume business. Prepared weekly business overview reports for District Manager. · Developed a new sales team for an underperforming location, leading team through transformational growth to rank #1… Show more Traveled throughout the Northeast, delivering training for new managers. Served as peer mentor for underperforming store managers. Performed all aspects of talent management, from recruiting and hiring to orientation, training, and annual performance reviews. Managed daily operations for large-volume business. Prepared weekly business overview reports for District Manager. · Developed a new sales team for an underperforming location, leading team through transformational growth to rank #1 regionwide in sales trend, a 30% comp increase. · Facilitated successful new store openings by leading the training of management and associates. · Created sourcing and recruiting program that was implemented throughout the district to improve bench strength. · Ushered team through brand’s evolution, ensuring all associates embraced new changes. Show less