Susanna DiGiovanni RN BSN MSN ANP CEN ENP MHCA MBA CFN
Director of Sales/Sr. National Account Executive, RCM / Physician Operation Consulting at Health iPASS Inc.- Claim this Profile
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Bio
Credentials
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Critical Care Registered Nurse (CCRN)
TRUMAN MEDICAL CENTER HOSPITAL HILLDec, 2000- Nov, 2024 -
Certified Emergency Nurse (CEN)
University of Missouri-Kansas CityDec, 1998- Nov, 2024 -
Trauma 1 Nurse Practitioner
University of Missouri-Kansas CityMay, 1998- Nov, 2024 -
Certified Flight Registered Nurse (CFRN)
Truman Medical CentersFeb, 1998- Nov, 2024 -
Registered Nurse
Department of Professional Registration Compact Licensure Home State-MissouriAug, 1993- Nov, 2024 -
Advanced Cardiovascular Life Support Experienced Provider (ACLS)
Truman Medical CentersApr, 2019- Nov, 2024 -
Basic Cardiac Life Support (CPR)
Truman Medical CentersApr, 2019- Nov, 2024
Experience
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Health iPASS Inc.
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United States
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Information Services
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1 - 100 Employee
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Director of Sales/Sr. National Account Executive, RCM / Physician Operation Consulting
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Sep 2022 - Present
Our mission at Health iPASS is getting your practice paid while transforming bad debt into guaranteed revenue and decreasing patient A/R in a way your patients love. In December of 2020, Health iPASS became a Sphere company to expand our payment processing capabilities. Sphere is a cloud-based, vertically integrated software and payments technology company. Health iPASS and Sphere together offer our clients compliant software solutions and payment proficiency. We deliver a robust set of tools for simplifying the patient payment journey and providing concierge-level customer service.Sphere is a Waud Capital Partners private equity portfolio company. We are a passionate, innovative team comprised of payments, healthcare and technology experts with a mission to capitalize on the acceleration and digital transformation of a fully integrated payment and software experience for our clients.
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MiraMed: A Global Services Company
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Vice President Of Business Development
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Nov 2021 - Sep 2022
MiraMed Global Services stands as the premier global provider of business process outsourcing solutions to healthcare organizations nationwide. MiraMed partners with hospitals, health networks, physician practices, and related industry service organizations to provide a broad portfolio of customizable solutions to uncover and capitalize on hidden financial opportunities, improve productivity and ultimately increase profits. The key to MiraMed's success is its unique business model that has evolved over the last 40+ years. Under this model, MiraMed pairs healthcare industry experts with world-class processes, infrastructure, and technology to deliver superior results. This proprietary model enables sustainable outcomes by delivering customizable enhanced revenue cycle management solutions devised to meet a client's own unique financial and organizational needs.
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Waystar
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United States
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Software Development
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700 & Above Employee
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Account Executive
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Apr 2015 - Nov 2021
Simplifying and Unifying all healthcare payments through a modern simplified Revenue Cycle Management platform.Account Manager for Revenue Cycle Management company working with health care providers and Medicare, Medicaid and Commercial Insurance in the acute care, ambulatory, Skilled Nursing and DME arena. I work with C-Suite individuals and Administrators to assist in their business and show profitability and eliminate errors in billing that improve their ROI, retain staff and keep them compliant with Medicare and other government regulators. Our SaaS products will eliminate registration errors that keep claims from fully adjudicating, getting the provider paid faster, cutting your A/R days in 1/2 and decreasing the amount of time spent on insurance related tasks by 30%. Our revenue cycle management tools allow the client to interface directly with CMS to correct claims, have full transparency into the claims process from claims submission through to full adjudication and verify insurance eligibility in real time. Using our SaaS products eliminate billing errors prior to submission and allow the provider to make changes to the UB04 or 1500 and receive automatic remit advices directly into Medicare from our proprietary interface that no other provider can do.
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Executive VP / Home Health and Hospice Division / Acquisitions and Mergers Division
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Jul 2009 - Apr 2015
As VP Home Health / Hospice division, oversaw multiple HH/Hospice operations across the country. Provided broad oversight of individual branch operations, evaluated financial strength, areas for growth and impovement, compliance with CMS guidelines, market growth and strategy, vendor and partner contract approval, posess broad knowledge of home health and hospice state to state mandate, rules and regulations. Monitored for consistent individual branch growth, sustainability, compliance, financial health and branch P&L, key strategic account oversight, relationship management and oversight of individual branch locations compliance with CMS, OIG, and JCAHO. Functioned simultaneously as VP of Mergers and Acquisitions of both Home Health/Hospice and Skilled Nursing Facilities. Primary duties were evaluation, research and support of these complex deals through evaluation of financial reports, studying company operations, and determining the potential fit of an organization within our business. Studied and analyzed vast amounts of data with a focus on the procurement of other organizations as a potential add to the companies portfolio. Responsibilities included working on mergers involving one or more organizations and study of the feasibility and implications of the potential merger or acquisition. Evaluated issues such as property, impact on customer or client base, and legal issues involving merger regulations, licensing and permits, conducted due diligence and assessed risks and potential legal roadblocks. Responsible for managing excess cash flow to accurately estimate the company's growth and acquisition capabilities. Coordinated with legal, tax, and other departments for smooth transitions with target companies to fullfil corporate expansion objectives. Carried out mergers under rules established by the Financial Accounting Standards Board. Developed strategies to identify and evaluate acquisition candidates, and financial valuation.
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Registered Nurse / Advanced Registered Nurse Practitioner Emergency Medicine
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Aug 2004 - Jul 2009
ER, Flight Nurse, Trauma Nurse, ICU/CCU Staff Nurse. ER, Flight Nurse, Trauma Nurse, ICU/CCU Staff Nurse.
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Education
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2008 - 2010
Rockhurst University
Masters Business Administration Helzberg's school of business, Business Administration -
2005 - 2007
University of Missouri-Kansas City
Master's degree, Health/Health Care Administration/Management -
2004 - 2005
University of Missouri-Kansas City
Master of Science - MS, Emergency Room/Trauma Nursing -
2000 - 2004
Rockhurst University
Bachelor of Science-Nursing, Registered Nursing/Registered Nurse -
1998 - 2000
Liberty High School
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
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