Susan Letsche

Founder CEO at Sask INC - the Innovation Network Community
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Skills

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5.0

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Billy Pratt, MA (Leadership)

Susan Letsche is smart. Her depth of curiosity is enormous. That curiosity gives Susan a tremendous capacity for absorbing information from multiple sources across the globe. Her gift is sharing that information and knowledge in ways that are easy to understand and within reach for activation. She engages with you in a manner that ignites your confidence to stretch into new ventures. Susan is a winner.

Hasnain Rizvi

Susan has the right temperament for dealing with project challenges and opportunities. Susan proactively manages expectations and in fact assists with managing and influencing positively when required. It has been great working with Susan.

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Credentials

  • Digital Adoption Manager
    Digital Adoption
    Aug, 2021
    - Oct, 2024
  • Microsoft Service Adoption Specialist
    edX
    May, 2020
    - Oct, 2024
  • IBM Cloud Garage Method Explorer
    -
    Jan, 2019
    - Oct, 2024
  • IBM Design Thinking Practitioner
    -
    Jan, 2019
    - Oct, 2024
  • Change Practitioner
    Prosci

Experience

  • Sask INC - the Innovation Network Community
    • Canada
    • Business Consulting and Services
    • 1 - 100 Employee
    • Founder CEO
      • Feb 2020 - Present

      Sask INC is a social purpose organization that seeks to inspire, support, and connect Saskatchewan entities, to the best of provincial/federal/global knowledge and resources, to innovate for a better tomorrow. We believe we are a community and together we rise. Sask INC’s vision is to create a future of economic stability, opportunity and growth for Saskatchewan organizations and the citizens of the province, through improving public access to innovation. We are focused on existing businesses – primarily small to medium size. Mature business entities face the Innovator’s dilemma, how to innovate when you are busy in a successful operational model. However, what got them to this point will not take them into the future. Mature businesses need to innovate in order to sustain and grow, Sask INC’s goal is to help them navigate, learn and imbed a culture of innovation into their organization.

  • Tech4Good Saskatchewan
    • Canada
    • IT Services and IT Consulting
    • Founding Member
      • Mar 2021 - Present
  • 4LB Consulting
    • Germany
    • Senior Innovation & Change Professional
      • Dec 2019 - Present
  • ISM Canada
    • Director - Innovation ISM
      • Feb 2019 - Nov 2019

      Innovation ISM Lead. Bringing order to the creative chaos of innovation.

    • Manager of Customer Success/Adoption Services, OCM Lead
      • Sep 2018 - Oct 2019

      It's all about the people! Working with Customer's to achieve success through Adoption.

    • OCM Lead, Prosci Advanced Certified Instructor
      • 2014 - Oct 2019

    • Manager of Smarter Professional Services - Powered by Watson
      • Jul 2013 - Jan 2019

      • Using the power of IBM Watson and cognitive computing to meet our client's resourcing requirements.• Managing all ProfessionalServices Requests for ISM Canada. All lines of business. All geographies.• Vendor management.• Sub-contractor and employee recruitment and screening• Managing available resource capacity.• Participation in account management to understand current and future demand.• Interaction with the service delivery teams to understand upcoming skills requirement.• Assist in business development activities including proposal responses and service offerings• Training coordination• Strategic Planning

    • Business Analyst, Change Manager, Test Planner, Project Manager
      • Jan 2009 - Jul 2013

      Multiple projects, multiple roles:Change ManagerBusiness AnalystTest PlannerProject Manager

    • Transition Coordinator (Client Facing)
      • Apr 2010 - Jun 2010

    • Project Manager - Inception Phase
      • Feb 2010 - Apr 2010

    • Project Co-ordinator (Client Facing)
      • Oct 2008 - Jan 2010

    • Procurement Co-ordinator (Client Facing)
      • Jan 2008 - Oct 2008

    • Support Analyst - End User Services
      • Oct 2007 - Jan 2008

  • SaskTel
    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Helpdesk - Internet/Max Support
      • Apr 2007 - Oct 2007
  • Combined Insurance
    • United States
    • Insurance
    • 300 - 400 Employee
    • Executive Assistant
      • Apr 2002 - Jul 2006
  • CIBC
    • Canada
    • Banking
    • 700 & Above Employee
    • Technical Analyst - Call Center Enterprise Services
      • Sep 1998 - Mar 2001

Education

  • Prosci
    Advanced Certified Instructor, Organizational Change Management
  • Prosci
    Prosci Practitioner
  • Prosci
    Prosci Practitioner
  • University of Regina
    B.Sc., Computer Science
  • Robert Usher Collegiate

Community

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