Lead Marketing Analyst

• Nov 2021 - Present

Marketing Analyst

• Oct 2016 - Present

- Content Marketing- Social Media Marketing- Search Engine Optimization- Email Marketing- Website revamp, maintenance, localization- Award submissions

Office Administrative Manager

• Dec 2014 - Aug 2019

Tour coordinator

• Jul 2012 - Nov 2014

Keeping direct contact with the clients, maintaining correspondence with clients in Armenian, Russian, English and upon necessity Spanish languages; development of domestic packages and suggesting interesting travel routes or places of interest; designing flexible tour packages to meet the needs of different clients; communicating a range of information on itineraries, destinations and culture; informing passengers of arrival and departure times at each destination on the itinerary; making sure all travel arrangements run according to the plan and that accommodation, meals, service are satisfactory; ensuring that the tour is running smoothly; making contact in advance with places to stay or visit to check details and arrangements; liaising with hotels, coach companies, restaurants and other clients; advising about facilities, such as sights, restaurants and shops, at each destination; occasionally making accommodation bookings on proposed dates; writing reports and maintaining records.