Bar and Gaming Attendant, Functions, Senior Trainer

• May 2020 - Present

Dedicated to deliver optimal customer service through creating and retaining relationships with patrons, ultimately, contributing the organisations service retention strategy. Problem solving is highly utlised within resolving patron conflicts or concerns and technical issues inrelation to fixing diverse machine errors. Progressing in my time at Merrylands RSL I have become a reliable senior trainer, educating and teaching new staff my routines and techniques to ensure policies, responsibilities and tasks are exceeded against expectations. Show less

T-rista (Beverage Server)

• 2018 - 2020

Delivering optimal customer service was crucial within my position. By having a committed and self-conscious mindset, allowed me to produce the best quality to enhance the experience for patrons, either as a collaborative team or independently. Through this, I am well inclined to POS ordering software, outstanding customer service, meeting KPIs and driving sales. Delivering optimal customer service was crucial within my position. By having a committed and self-conscious mindset, allowed me to produce the best quality to enhance the experience for patrons, either as a collaborative team or independently. Through this, I am well inclined to POS ordering software, outstanding customer service, meeting KPIs and driving sales.

Beverage Server

• 2018 - 2019

When being recruited with Mr Tea Lab & Mr Juice Lab, the company was developing its soft and grand opening. This allowed me to gain promotional sales experience through displaying numerous advertisement channels and create new customer based relationships and increase pedestrian interaction. This initial role provided me the experience of excellent customer communication skills, promote the business through personal selling and social networks. When being recruited with Mr Tea Lab & Mr Juice Lab, the company was developing its soft and grand opening. This allowed me to gain promotional sales experience through displaying numerous advertisement channels and create new customer based relationships and increase pedestrian interaction. This initial role provided me the experience of excellent customer communication skills, promote the business through personal selling and social networks.

Food And Beverage Attendant

• 2015 - 2017