Susana Bettencourt
Portugal Digital Manager (Freeport Lisboa Fashion Outlet and Vila do Conde Porto Fashion Outlet) at VIA OUTLETS- Claim this Profile
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Bio
Miguel Maio
A Susana trabalhou na equipa de SEM/Search e revelou-se como dedicada, focada e muito atenta, tanto mais considerando a responsabilidade e dimensão das campanhas que geriu.
Linda Barreiro
I had the pleasure of working with Susana for two years at GroupM. She is a motivated, talented, focused and organized professional. She also has great multitask skills, a positive attitude and a wise approach, keeping an eye on details. Besides all those characteristics Susana is a wonderful human being. We´ve built a friendship that started at work and lasts till today. So I feel really lucky to have crossed my way with her one day.!
Miguel Maio
A Susana trabalhou na equipa de SEM/Search e revelou-se como dedicada, focada e muito atenta, tanto mais considerando a responsabilidade e dimensão das campanhas que geriu.
Linda Barreiro
I had the pleasure of working with Susana for two years at GroupM. She is a motivated, talented, focused and organized professional. She also has great multitask skills, a positive attitude and a wise approach, keeping an eye on details. Besides all those characteristics Susana is a wonderful human being. We´ve built a friendship that started at work and lasts till today. So I feel really lucky to have crossed my way with her one day.!
Miguel Maio
A Susana trabalhou na equipa de SEM/Search e revelou-se como dedicada, focada e muito atenta, tanto mais considerando a responsabilidade e dimensão das campanhas que geriu.
Linda Barreiro
I had the pleasure of working with Susana for two years at GroupM. She is a motivated, talented, focused and organized professional. She also has great multitask skills, a positive attitude and a wise approach, keeping an eye on details. Besides all those characteristics Susana is a wonderful human being. We´ve built a friendship that started at work and lasts till today. So I feel really lucky to have crossed my way with her one day.!
Miguel Maio
A Susana trabalhou na equipa de SEM/Search e revelou-se como dedicada, focada e muito atenta, tanto mais considerando a responsabilidade e dimensão das campanhas que geriu.
Linda Barreiro
I had the pleasure of working with Susana for two years at GroupM. She is a motivated, talented, focused and organized professional. She also has great multitask skills, a positive attitude and a wise approach, keeping an eye on details. Besides all those characteristics Susana is a wonderful human being. We´ve built a friendship that started at work and lasts till today. So I feel really lucky to have crossed my way with her one day.!
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Credentials
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Formação em Vídeo Marketing
ComprimidoMar, 2020- Sep, 2024 -
Workshop Analytics Level II
ITTechBuzDec, 2017- Sep, 2024
Experience
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VIA OUTLETS
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United Kingdom
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Retail
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200 - 300 Employee
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Portugal Digital Manager (Freeport Lisboa Fashion Outlet and Vila do Conde Porto Fashion Outlet)
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Sep 2017 - Present
* Actively participate in the construction of advertising campaigns and digital media strategy * Collate and report back monthly on performance statistics for all digital communications across all channels, using these statistics to influence future digital activity. * Implement a range of techniques including paid search, SEO and PPC. * Keep up to date with changes and advances in Digital/social media and advising on new channels and approaches to adopt. * Monitor social media for company mentions and engaging with customers where relevant. * Oversee Digital Marketing budget * Manage the organizations Social Media accounts ensuring all copy/image is relevant for the different platforms. * Act as a brand guardian in terms of look and feel of online communications as well as tone of voice of copy. Show less
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ETIC
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United States
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Environmental Services
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1 - 100 Employee
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Trainer in the Fashion Production Course
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Oct 2021 - Apr 2023
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Freeport Lisboa Fashion Outlet
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Portugal
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Retail
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1 - 100 Employee
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Digital Marketing Coordinator
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Sep 2015 - Sep 2017
* Management and Optimization of Digital Strategy * Project Management and content production for Freeport new website launched in April 10th 2016 * Planning and analysis of website (freeport.pt) updates and improvements (campaigns, commercial information, e-commerce, etc) on Desktop and Mobile * Community Management for both Facebook and Instagram Page: - Increased Facebook Page likes by 400 000+ - Increased Instagram Followers by 30 000+ * Liaison with publicity agencies for paid advertising campaigns Show less
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Performance Sales
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United States
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Business Supplies & Equipment
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Digital Marketing Specialist
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Jan 2015 - Aug 2015
* Social Media Strategy&Community Management for lhe following brands: Conversas de Almofada | Herdade do Rocim | Viplant * Strategy, execution, optimization, and reporting of Social Media and Google Adwords Campaigns * Support online projects including: web pages, landing pages, SEO, online/email campaigns and social media initiatives. * Social Media Strategy&Community Management for lhe following brands: Conversas de Almofada | Herdade do Rocim | Viplant * Strategy, execution, optimization, and reporting of Social Media and Google Adwords Campaigns * Support online projects including: web pages, landing pages, SEO, online/email campaigns and social media initiatives.
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Mindshare
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Arts & Crafts
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Social Media Executive
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Mar 2013 - Jan 2015
* Social Media Strategy & Community Management for the following brands: Mazda Portugal | Moulinex Portugal | Rowenta Portugal | Tefal. In the past I also managed IKEA Portugal (until August 2013) and Skoda Portugal (until September 2013) * Digital content activation * Develop and manage online marketing campaigns, effectively driving brand awareness, engagement and traffic to social media pages. * Social Media Strategy & Community Management for the following brands: Mazda Portugal | Moulinex Portugal | Rowenta Portugal | Tefal. In the past I also managed IKEA Portugal (until August 2013) and Skoda Portugal (until September 2013) * Digital content activation * Develop and manage online marketing campaigns, effectively driving brand awareness, engagement and traffic to social media pages.
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GroupM
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United States
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Advertising Services
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700 & Above Employee
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PPC Account Executive
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Apr 2011 - Mar 2013
* Implementation,monitorization and optimization of Google Adwords (PPC, GDN, Image Search Ads and Youtube) and Facebook Campaigns * Reporting and conversion measuring. * Implementation,monitorization and optimization of Google Adwords (PPC, GDN, Image Search Ads and Youtube) and Facebook Campaigns * Reporting and conversion measuring.
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Marketing and Communications Manager
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Aug 2010 - Feb 2011
* Creation and implementation of digital marketing plan * Creation and promotion of company profile in social networks * Web content production; Implementation and management of e-marketing campaigns (Google Adwords and Facebook Ads) * Support to communication and marketing activities * Creation and implementation of digital marketing plan * Creation and promotion of company profile in social networks * Web content production; Implementation and management of e-marketing campaigns (Google Adwords and Facebook Ads) * Support to communication and marketing activities
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showZ.me
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United States
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Government Relations Services
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1 - 100 Employee
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Marketing and Communications Manager
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Dec 2009 - Jul 2010
* Implementation of communication plan * Creation and promotion of company profile in social networks * Establishment of partnerships * Management of company's website * Support to sales department * Implementation of communication plan * Creation and promotion of company profile in social networks * Establishment of partnerships * Management of company's website * Support to sales department
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Marketing and Communications Manager
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Apr 2008 - Nov 2009
* Creation and development for both internal and external communication * Management of the operations evolving the production and pre-production of the communicational materials * Implementation of e-marketing campaigns * Elaboration and translation of simple and technical texts in English and Spanish * Development and management of website content Database management * Commercial support to existing clients and acquisition of new clients * Creation and development for both internal and external communication * Management of the operations evolving the production and pre-production of the communicational materials * Implementation of e-marketing campaigns * Elaboration and translation of simple and technical texts in English and Spanish * Development and management of website content Database management * Commercial support to existing clients and acquisition of new clients
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Process Manager
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Oct 2006 - Apr 2008
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Process Technician
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Jul 2004 - Nov 2006
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Administrative Assistant/Densitometry Technician
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Apr 1997 - Jun 2004
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Education
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Instituto Português de Administração e Marketing - Lisboa
Master Executive, Digital Marketing -
Escola Superior de Comunicação Social
Master’s Degree, Corporate Communication -
Escola Superior de Comunicação Social
Bachelor's degree, Public Relations, Advertising, and Applied Communication