Marketing Communications Specialist

• Jun 2021 - Present

Marketing Specialist

• Feb 2020 - May 2021

Execute all email marketing campaigns and plan automated flows; Plan and execute tactics to increase traffic to our website and optimize conversion, revenue per sale and repeat purchase; Create content on case studies and projects to be used for blogs, sales tools and social media; Run, develop and maintain social media presence. Design and create catalogues and other sales tools for marketing campaigns for B2B and B2C. Execute all email marketing campaigns and plan automated flows; Plan and execute tactics to increase traffic to our website and optimize conversion, revenue per sale and repeat purchase; Create content on case studies and projects to be used for blogs, sales tools and social media; Run, develop and maintain social media presence. Design and create catalogues and other sales tools for marketing campaigns for B2B and B2C.

Marketing and Product Developer

• Jun 2017 - Aug 2019

Support the VP of Marketing and Product Development along with the R&D Team to create innovative, quality products. Plan and Coordinate all logistics related to Tradeshows and other BtoB events. Conduct Marketing Research to gather all relevant materials for inspiration and trend direction. Coordinate with clients to develop their vision and take care of vendors communication throughout the development process for the execution of the product. Communicate with factories overseas to ensure packaging design meets the products main features. Support Account Managers by setting up presentations, product packages and other as needed. Website Maintenance. Show less

Jr. Digital Marketer Co Op

• Sep 2016 - Dec 2016

Wrote and curated blog posts; Created Content for all Social Accounts; Managed the Facebook, Instagram, Linkedin, Twitter and Pinterest account on a daily basis; Did the Website Maintenance - updated info, create landing pages, etc.; Analysed data from the social media accounts to create Social Analytics Report; Assisted the HR Team to recruit new people - finding leads; Helped the Customer Service Team to answer daily questions from the employees. Wrote and curated blog posts; Created Content for all Social Accounts; Managed the Facebook, Instagram, Linkedin, Twitter and Pinterest account on a daily basis; Did the Website Maintenance - updated info, create landing pages, etc.; Analysed data from the social media accounts to create Social Analytics Report; Assisted the HR Team to recruit new people - finding leads; Helped the Customer Service Team to answer daily questions from the employees.

PBX Operator

• Jun 2015 - Aug 2015

Scheduled special services, such as tours, restaurant reservations, and others; Took and passed on messages to guests; Dealt with any type of request via phone; Responsible for Room Service requests, which in turn passed on to the F&B Department; Resolved customer complaints and wants; PBX Operator - transferred all calls, whether customers or suppliers, to the rightful department; Executed daily tasks to support the reception and guest services departments. Scheduled special services, such as tours, restaurant reservations, and others; Took and passed on messages to guests; Dealt with any type of request via phone; Responsible for Room Service requests, which in turn passed on to the F&B Department; Resolved customer complaints and wants; PBX Operator - transferred all calls, whether customers or suppliers, to the rightful department; Executed daily tasks to support the reception and guest services departments.

Hotel Receptionist

• Jul 2013 - Sep 2013

Check-in and check-outs for groups and individuals; Referred guest to local venues; Dealt with complaints; Assisted with the breakfast welcome service at the restaurant; Supported the coffee-breaks in group events. Check-in and check-outs for groups and individuals; Referred guest to local venues; Dealt with complaints; Assisted with the breakfast welcome service at the restaurant; Supported the coffee-breaks in group events.