Susana Martin Billon

Senior Event Specialist at SOPHiA GENETICS
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Contact Information
us****@****om
(386) 825-5501
Location
Lausanne, Vaud, Switzerland, CH
Languages
  • French Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency
  • German Limited working proficiency

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Experience

    • Switzerland
    • Biotechnology Research
    • 400 - 500 Employee
    • Senior Event Specialist
      • Apr 2022 - Present

      • Collaborate in the development and implementation of events strategy and yearly planning, by closely interacting with Commercial Marketing, Product Management, BioPharma, Medical and Sales teams to efficiently organize congresses, webinar and workshops globally • Oversee the overall organization of events (on-site and digital events), including but not limited to vendor management, attendees & speaker management, onsite activities coordination, kick-off and follow-up event meetings • Manage events budget, including processing payments and invoices, to ensure spends are aligned with the plan • Ensure coordination between different parties are in place to deliver the events in a timely manner • Provide events effectiveness reports, and make recommendations to drive continuous improvement, achieve revenue targets and optimize budget spend • Create, develop and maintain relationship with local logistic agencies ensuring top quality engagement and delivery • Coordinate with Sales Operations to optimize lead management, metrics and reporting • Ensure event compliance with all corporate and government policies • Onsite event management and lead onsite team Show less

    • Switzerland
    • Non-profit Organizations
    • 700 & Above Employee
    • Congress Logistics Officer
      • Feb 2019 - Nov 2021

      Main Responsibility: delivering part of the overall logistical arrangements before, during and after the World Conservation Congress that was planned from 11 to 19 June 2020 in Marseille, France. Congress was postponed twice due to the pandemic and finally took place in September 2021 in a hybrid set-up. Duties involved in providing logistical arrangements for the congress for on-site and remote audiences include but not limited to: 1) Liaise as necessary with the Host Committee and the suppliers such as Professional Congress Organiser (PCO), Congress Centre, ISO Consultant, etc. regarding the following logistical aspects: 1a) Establish and implement the Congress registration process with the PCO in the 3 official languages 1b) Manage accommodation services and ensure services delivered by PCO 1c) Ensure a local transportation plan is implemented by PCO 1d) Develop and implement a Food and Beverage plan for the Congress with the PCO 1e) Coordinate Congress room assignments from the official Congress sessions to private meetings 1f) Coordinate Congress interpretation services with PCO 1g) Support the development of the Green Congress Policy and ensure policy is implemented by suppliers as well as to track and monitor success and to obtain ISO 20121 certification 1h) set-up virtual platform to host livestream and replay sessions 2) Support Host Committee in preparing Request for Proposals and contracts as necessary 3) Ensure timely delivery and exercise quality control of all logistical arrangements before and during the Congress 4) Prepare and attend meetings and site visits linked to the congress planning 5) Provide logistical information for all congress publications and website 6) Assist Congress Manager in the coordination of the development of Congress IT applications (Congress Website, Programme, Facility management tool, etc) and ensure that the applications are integrated with internal systems 7) Direct and supervise team members as necessary Show less

    • Switzerland
    • Non-profit Organizations
    • 1 - 100 Employee
    • Congress Manager
      • Jan 2016 - Jan 2019

      Manage the organisation of all the logistical aspects of the EFORT annual congress. Liaise with internal and external partners as well as the Executive Board to raise maximum visibility for the congress.• Congress venue management- create distinctive zones and maximise interconnection- define and implement the venue strategy• Registration, housing and social events- Build VIP list in consultation with committee work activities & other stakeholders- Select venues, organise and host• Marketing- Set up promotional plan- Produce print material from 1st announcement to final programme- Define e-solutions from “App” to post-congress survey over website content- Define press activities and select media• Finances- manage and monitor the overall congress budget- manage bid for congress suppliers, set-up agreements• Team management- train and supervise congress support trainee Show less

    • Congress Coordinator
      • Jul 2013 - Dec 2015

      Coordinate the organisation of all the logistical aspects of the EFORT annual congress. Liaise with internal and external partners and raise maximum visibility for the congress.• Congress venue management- create distinctive zones and maximise interconnection• Registration, housing and social events- Build VIP list in consultation with committee work activities & other stakeholders- Select venues, organise and host• Marketing- Set up promotional plan- Produce print material from 1st announcement to final programme- Define e-solutions from “App” to post-congress survey over website content- Define press activities and select media• Finances- manage and monitor internal congress budget Show less

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • THV Professional Education Manager
      • Apr 2012 - Dec 2012

      - Continue developing and managing the education team as well as the training activities and actions- Set-up new training activities based on technology changes- Audit preparation and actions implementation and follow up- Monitoring and reporting for education strategy

    • THV Professional Education Supervisor
      • Apr 2010 - Mar 2012

      - Management and coordination of physician training, capacity of 50 customers- Development of 2 training centres in Germany and Switzerland including contract negotiation with suppliers such as hotels, restaurants, conference facilities, transfers as well as specialised audio-visual production companies- Contract management with health care professionals- Green Belt project management- Manager of 4 direct reports- Budget planning accuracy

    • THV Professional Education Coordinator
      • Oct 2007 - Apr 2010

      - Coordinate and support all training activities for customers and team field personnel- Responsible for scheduling faculties and participants to customers’ training- Identifying training site locations and coordinating all support of the training program- Setting up and maintaining department training documents following the good documentation practices, responsible also for the training calendar including the schedule of cases observations and proctoring- Preparation of a variety of correspondences, reports and forms as well as many other administrative duties including the maintenance of certification logs and training tools and materials Show less

    • Switzerland
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Office Manager
      • Oct 2002 - May 2007

      - Organisation and management of international meetings and events - Administrative support for a European team of 40 people, including travel and accommodation arrangements - Purchases of IT material and stock management - Organisation and management of international meetings and events - Administrative support for a European team of 40 people, including travel and accommodation arrangements - Purchases of IT material and stock management

Education

  • Romandie Formation
    Project Management Professional Certificate, Project Management
    2022 - 2022
  • Internal company trainings
    Management training
    2010 - 2011
  • Lindsay McKenna school
    Project management course, Project Management
    2010 - 2010
  • ISLC
    Certificate of Proficiency in English, English Proficiency Exam
    2006 - 2006
  • Ecole Suisse de Tourisme
    Degree in Tourism Management, Tourism and Travel Services Management
    1999 - 2002

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