Susana M.
Project Communication and Event Logistics at Geneva Graduate Institute- Claim this Profile
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Spanish Native or bilingual proficiency
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French Native or bilingual proficiency
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English Professional working proficiency
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German Elementary proficiency
Topline Score
Bio
Lionel Hadjadjeba MD, MBA, MFPM
Susana has extensive experience in Hospitality, Communication and Events management, with an experience in the field for about 10 years. She is a very good coordinator, always enthousiastic and passionate for her job. Susana organized around 130 events within Accuray, with professionalism and commitment, and with strong communication skills, which permits her to be a great support for Sales and Marketing teams. She cooperated to develop strategies for EIMEA tradeshows, Symposia, workshops, participations including show selection, promotion, budget and return on objectives/investments. In addition, she has very good negotiation skills, always keeping the budget aligned with our needs I did enjoy having Susana part of my EIMEA team
Lionel Hadjadjeba MD, MBA, MFPM
Susana has extensive experience in Hospitality, Communication and Events management, with an experience in the field for about 10 years. She is a very good coordinator, always enthousiastic and passionate for her job. Susana organized around 130 events within Accuray, with professionalism and commitment, and with strong communication skills, which permits her to be a great support for Sales and Marketing teams. She cooperated to develop strategies for EIMEA tradeshows, Symposia, workshops, participations including show selection, promotion, budget and return on objectives/investments. In addition, she has very good negotiation skills, always keeping the budget aligned with our needs I did enjoy having Susana part of my EIMEA team
Lionel Hadjadjeba MD, MBA, MFPM
Susana has extensive experience in Hospitality, Communication and Events management, with an experience in the field for about 10 years. She is a very good coordinator, always enthousiastic and passionate for her job. Susana organized around 130 events within Accuray, with professionalism and commitment, and with strong communication skills, which permits her to be a great support for Sales and Marketing teams. She cooperated to develop strategies for EIMEA tradeshows, Symposia, workshops, participations including show selection, promotion, budget and return on objectives/investments. In addition, she has very good negotiation skills, always keeping the budget aligned with our needs I did enjoy having Susana part of my EIMEA team
Lionel Hadjadjeba MD, MBA, MFPM
Susana has extensive experience in Hospitality, Communication and Events management, with an experience in the field for about 10 years. She is a very good coordinator, always enthousiastic and passionate for her job. Susana organized around 130 events within Accuray, with professionalism and commitment, and with strong communication skills, which permits her to be a great support for Sales and Marketing teams. She cooperated to develop strategies for EIMEA tradeshows, Symposia, workshops, participations including show selection, promotion, budget and return on objectives/investments. In addition, she has very good negotiation skills, always keeping the budget aligned with our needs I did enjoy having Susana part of my EIMEA team
Experience
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Geneva Graduate Institute
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Switzerland
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Higher Education
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200 - 300 Employee
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Project Communication and Event Logistics
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Sep 2022 - Present
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Atelier of The Incentives
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Events Services
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1 - 100 Employee
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Freelance Project Manager
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Mar 2022 - Sep 2022
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Bridges Unite
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United States
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Non-profit Organizations
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Communication Manager
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Sep 2018 - Jul 2021
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Atelier of The Incentives
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Events Services
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1 - 100 Employee
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Group Sales Manager
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Jan 2020 - Apr 2020
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FHTglobal (a division of the ATS Group)
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United States
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Events Services
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1 - 100 Employee
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Project Manager
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May 2018 - Jun 2019
Responsible to make hotels site selection for congresses, events and incentive trips Creation and management of tailored proposals for corporate clients, keeping needs and budgets aligned as per requested by clients. Accountable for the entire event life cycle of planning, implementation and follow-up/debrief of all events (cost analysis, project plans, selecting/hiring vendor partners, onsite support, accommodations, transportation, food and beverages, event registration, etc). Management of logistics for all events and contracts negotiation with all vendors. Main point of contact for all clients requests inbound to the USA and groups from the Americas heading to the USA or Europe. Show less
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Le Basque Catering and Production
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United States
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Events Services
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1 - 100 Employee
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Freelance Event Coordinator
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Oct 2017 - Dec 2018
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Fintech Americas
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United States
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Financial Services
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1 - 100 Employee
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Event Director
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Mar 2017 - Oct 2017
• Responsible of exhibitors’ and sponsors’ contracts, requests, booth emplacements, and needs before and during the event. • Manage and follow individuals and groups participants’ registrations to attend the event. • Verify and supervise that we received all services which were contracted with the hotel and suppliers (catering, AV/IT equipment, decoration, furniture, etc) • Handle and control the budget. • Follow hotel room’s allotment, confirmation, releases and no shows. • Organize the meeting Agenda. • Responsible for the set-up and dismantling. • Be the contact point for clients during the event for any need required. • Ensure that all suppliers provide services to the event and also pick the material up on time. • Translate all information on the website in Spanish. Show less
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Accuray
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United States
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Medical Equipment Manufacturing
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700 & Above Employee
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Event Manager
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Mar 2014 - Jul 2016
Execute and conduct EIMEA (Europe, India, Middle East and Africa) congresses, tradeshows, workshops, roadshows, exhibitions, conferences and responsible for the coordination and organisation of internal events. (total 130 events) - including Budget development and conception. Support the development of objectives and strategies for EIMEA Marketing Communication department. Engage employees around "One Company" creating, organizing internal events and supporting internal communication. Manage logistics for all events and negotiate contracts with all vendors. Collaborate in the creation of videos and visuals presentations for meetings and events, with agencies and graphic designers. Ensure positive recognition and assure consistent communication of corporate and brand positioning. Work in close collaboration with the Sales force team, distributors and customers. Implement surveys and reports on return on investment for each event. Selection of venues for all events, including hotel, shipment, AV/IT, catering, staff, third parties and partners. Manage and lead external staff before and during the events. 10 to 20 persons. Responsible of Speaker bureau, making the invitations, following their schedules, travels and accommodation. Establish collaborative processes with patient access, Med affairs and Product Marketing year long around the event Propose innovative solutions for events management such as Spotme, ShowGo, RegOnline Tools. Creation of content events websites according to the event, type of venue, and services proposed during the event. Show less
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planitswiss Group
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Switzerland
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Events Services
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1 - 100 Employee
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Event Manager Junior
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Apr 2013 - Jan 2014
Conception of creative and tailored offers, matching clients’ needs and expectations. Budget development to maximize revenue and meet customers’ needs Market research and analysis, solicitation of actual and new customers in order to propose company’s services and acquire new contracts. Management of various events simultaneously. Events conception and planning from A to Z which also implies setting-up and dismantling of technical equipments and decoration. Monitoring before and after the event, including coordination of permanent staff, extras, catering, artists, etc. Organization of all logistics for events like furniture, sound, lights, decoration, etc. Negotiation of contracts with partners and suppliers. Hotel booking for participants, room attribution, updates and cancellations Inspection of events venues. Show less
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Rentes Genevoises
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Switzerland
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Insurance
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1 - 100 Employee
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Project Management
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Mar 2012 - Apr 2013
Coordination and follow up of different projects within the company in order to implement a new integrated system Promotion and management of change towards employees and participation to board meetings Organisation of the schedule and supervision of tests during the implementation of the new software Creation of test cases in collaboration with end-users Redaction of newsletters in order to guarantee the quality of communication and reinforce staff motivation Participation to several missions for the Marketing department (strategic analysis of positioning within social networks, etc.) Show less
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MCI
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Switzerland
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Marketing Services
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700 & Above Employee
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Project assistant
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Feb 2010 - May 2011
Management of various congresses, meetings, conferences and expositions simultaneously Negotiation with different Stakeholders (Hotels, suppliers, etc.) Contingency management according to Hotels and clients contracts Setup of hotel offers sold to clients Hotel booking for participants, room attribution, updates and cancellations Management of files, contracts, invoicing, statements of accounts and payment reminders Processing of registration requests for individual participants or groups (including excursions, social programs, courses, etc) Show less
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Odyssey Financial Technologies
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Région de Lausanne, Suisse
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Receptionniste/ Administrative assistant
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Jun 2007 - Jan 2008
Switchboard management and reception of visitors and employees from abroad Reservation and preparation of conference rooms Manage internal meetings to maintain and increase employees’ motivation Organization of catered lunches with suppliers Office facilities management Maintenance of local employees’ absences planning on Excel (140 people) Switchboard management and reception of visitors and employees from abroad Reservation and preparation of conference rooms Manage internal meetings to maintain and increase employees’ motivation Organization of catered lunches with suppliers Office facilities management Maintenance of local employees’ absences planning on Excel (140 people)
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Education
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London Business School
Certificate, Mastering Digital Marketing SEM, SEO, Social Media and Beyond -
HES-SO Valais-Wallis - Switzerland
Bachelor's degree, Hospitality and Tourism -
SAWI Academy for Marketing and Communication AG
Certificate MARKOM -
Université de Lausanne
Teacher, Litterature Faculty -
CENESTUR
Travel agent and Tour Guide, Tourism & Hospitality Management