Susana Garcia

Marketing, Communications and Community Engagement Manager at KOORANA - Child & Family Services
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency

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Bio

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Experience

    • Australia
    • Individual and Family Services
    • 1 - 100 Employee
    • Marketing, Communications and Community Engagement Manager
      • Apr 2021 - Present

    • Australia
    • Education Administration Programs
    • 100 - 200 Employee
    • Marketing Specialist
      • Dec 2018 - Nov 2020

      - Drive the strategic planning sessions, contributing to the creation of the detail annual Marketing plan and lead its implementation. - Develop timelines and project plans, and provide support to the different stakeholders at all positions.- Provide advice and create briefs with key stakeholders across multiple disciplines regarding communication strategies, timelines and achievement of marketing milestones.- Plan, organise, coordinate and deliver events.- Lead the plan to increase the UNSW Global brand awareness and improve its worldwide recognition.- Contribute to the writing of marketing materials and presentations.- Respond promptly and professionally to issues or queries raised by internal clients and ensure high levels of client satisfaction.- Provide regular status reports, highlighting risks and variance to timelines and budgets, and develop contingencies to mitigate any impact on the overall project. Show less

    • Senior Marketing Coordinator
      • Sep 2018 - Dec 2018

    • Marketing Coordinator
      • Feb 2017 - Sep 2018

    • Truck Transportation
    • 1 - 100 Employee
    • Event / Exhibition Logistics Coordinator
      • Feb 2015 - Feb 2017

      - Ensure excellent customer service by providing prompt and correct information regarding pricing, inventory, delivery status and all logistics related enquires. - Attend to phone enquires for potential and existing clients. - Assist with planning and organising logistics for different events. - Service exhibitors and customers onsite at events and exhibitions. - Prepare quotes and invoices for costumers. - Coordinate general marketing duties including formats design, e-mail marketing campaigns and follow social media channels. Show less

    • Colombia
    • Advertising Services
    • 1 - 100 Employee
    • Account Leader / Strategic Planner
      • Aug 2012 - Dec 2012

      - Manage the end-to-end marketing campaigns and activities from major customers such as Citrix, BT, Microsoft, Medtronic, Heinsohn and 4-72. - Create a weekly strategy planner and coordinate the internal team to achieve and implement marketing activities for all clients, including the development of timelines, budgets, management of stakeholders and producers, and creation of reports. - Develop marketing strategies for achieving budgets. - Plan, organise and deliver corporate events. - Manage the end-to-end marketing campaigns and activities from major customers such as Citrix, BT, Microsoft, Medtronic, Heinsohn and 4-72. - Create a weekly strategy planner and coordinate the internal team to achieve and implement marketing activities for all clients, including the development of timelines, budgets, management of stakeholders and producers, and creation of reports. - Develop marketing strategies for achieving budgets. - Plan, organise and deliver corporate events.

    • Colombia
    • Freight and Package Transportation
    • 700 & Above Employee
    • Strategic Marketing Professional
      • Aug 2006 - Aug 2012

      - Create and lead the implementation of marketing strategies for all products and the 4-72 brand, and advice best activities and channels for communication. - Create campaigns to launch new products and develop timelines for marketing activities. - Plan, organise and deliver events with BTL activities to increase brand recognition on a National level. - Participate in media planning. - Participate in the planning and reporting of marketing research. - Manage quality indicators, generate reports and plan improvements for the Marketing team. Show less

Education

  • TAFE
    Events Management
    2013 - 2014
  • Universidad Nacional Abierta y a Distancia
    Psychology
    2009 - 2014
  • Corporación Universitaria Unitec
    Marketing / Advertising
    2002 - 2006
  • Instituto Pedagógico Nacional
    High School

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