Experience

TBR Global Chauffeuring

• United Kingdom
• Ground Passenger Transportation
• 1 - 100 Employee

• Event Project Manager - Freelancer

  • Jan 2023 - Present

  Management of large scale events, ensuring that all client groups requirements are fulfilled. Management of large scale events, ensuring that all client groups requirements are fulfilled.



World Gymnastics Championships 2022

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Accommodation & Catering Manager

  • Dec 2021 - Jan 2023

  Responsible to manage all accommodation and catering bookings for the WGC2022 against agreed timelines among other tasks. Responsible to manage all accommodation and catering bookings for the WGC2022 against agreed timelines among other tasks.



TBR Global Chauffeuring

• United Kingdom
• Ground Passenger Transportation
• 1 - 100 Employee

• Event Project Manager

  • Apr 2021 - Jul 2021

  Major global event transportation - Focusing on quality control and brand representation, TBR’s dedicated project managers deliver a full end-to-end ground transportation service for events of any size. Event: G7 SUMMIT Location: Cornwall, Uk. Project Duration: 6 months I worked as Senior Event Project Manager for one of the most sensitive events worldwide, due to security and importance, that took place this year in UK. I was responsible to coordinate the transportation of the attendees ensuring they did arrive at their daily destinations in a timely manner. I also was responsible for managing the accommodation for over 400 people, among staff and Drivers. Given the remote location I had to work with over 10 Small hotels and almost 200 Holiday Homes along these dates.



Fidalsa

• Spain
• Travel Arrangements
• 1 - 100 Employee

• Business Development Manager

  • May 2020 - Sep 2020

  FidalsaRent - Hospitality & Tourism Specialists in holiday rentals in Spain with over 8 years experience . We work to make our clients feel at home during their vacations in our carefully selected and personalized properties tailored for every occasion. Business Development project focused on growing the business with clients who have a property in Spain, mainly from the United Kingdom. The Goal of this project was to help them obtain the highest profitability when these houses were empty due to them being back to the UK. https://www.fidalsarent.eu/



TBR Global Chauffeuring

• United Kingdom
• Ground Passenger Transportation
• 1 - 100 Employee

• Senior Project Manager

  • Mar 2016 - Mar 2020

  Responsible for the logistics of large scale events. Ensure that all the parts involved (suppliers, coordinators, client. stakeholders) had all the tools and information necessary for the execution of their functions. That means a total synchronization between them. Events:Mobile World congress, Barcelona 2016-2017-2018-2019UEFA Champions League: 2016 - 2017- 2018-2019Rugby World Cup 2019 Tokyo

• Events Manager

  • Jan 2015 - Mar 2016

  I was responsible for the logistics of medium-sized events, being the point of contact with the client to make sure the project design is appropriate to their needs. Events:Rugby World Cup, London 2015Mobile World Congress, Barcelona 2015

• Events Co-ordinator

  • Jun 2014 - Jan 2015

  Responsible for the logistics of local events, mainly in the UK.Events:Apple meeting, London, 2014



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Guest Relations Manager

  • Apr 2013 - Jul 2013

  Marriott International, Inc. is an American luxury hotel chain based in Maryland, United States. Ensuring that clients have the best possible experience during their stay. - Handle complains/comments from guests, taking immediate action to ensure first point of contact complaint resolution. - Coordinate VIP gifts, turndowns, Room allocations, and all services for VIPs. - Ensure staff are made aware of health and safety guidelines so as to ensure safe working process. - Undertake the role of Duty Manager while on shift.



Barcelo Hotel Group

• Spain
• Hospitality
• 700 & Above Employee

• Operations Manager

  • Jan 2010 - Sep 2012

  This hotel is the biggest hotel in Europe with 1200 rooms, 3 receptions, 5 restaurants, and a Conference center with capacity for over 1800 people. - Check Hotel balance daily.- Weekly updating of the Financial Forecast for a period of 3 months ahead.- Once the balance and forecast were updated it allowed us to take measures in order to increase revenue.- Sales support to the C&E department: organizing special promotional visits, presentations, site inspections, all with the aim to encourage new business from potential customers such as tour operators, DMC's, companies, etc. - Allocate resources, both human and material, to maximize performance and efficiency.- Ensuring compliance with Health & Safety and Health & Hygiene legislation. - Personnel Management.- Supervision of preparation of conference and banqueting rooms and services.- Supervision of the day by day running of the Hotel.

• Events Coordinator

  • Apr 2007 - Dec 2011

  - To respond quickly and efficiently to all in-coming sales enquiries.- Assisting in implementing the sales strategy as set by the Sales manager including strategies for encouraging repeat business and up-selling.- Promotion of our facilities to new and existing clients through a pro-active approach. - I had also to arrange appointments in order to visit potential or existing customers in the city or abroad.- Attending trade fairs- Handling the entire process from the proposal stage to the check out, organising show rounds, follow ups, negotiation, contracts, invoices, payments, BEO´s, event coordination within all departments, pre event meetings, main point of contact for the customer during the event, final invoice checking and post event feedback.



Viajes El Corte Ingles

• Travel Arrangements
• 700 & Above Employee

• Events Coordinator

  • Feb 2007 - Apr 2007

  - Responsible for the sales and organization of events for the international pharmaceutical company Abbott Laboratories. - Achieve the sales budget established by the company. - Negotiating with suppliers the best conditions for our clients. - Achieve the highest level of service in order to maintain the best relation with our client. - Respond to queries on specific sales initiatives relevant to their market and clients. - Make the reservation of all the necessary services for the event (transfers, hotels, meeting spaces, restaurants, etc). - Keep in contact with the client in order to arrange everything necessary for the event. - Coordination of the event on site.



CWT

• United States
• Travel Arrangements
• 700 & Above Employee

• Events Coordinator

  • Nov 2005 - Jan 2007

  - Work with my team to plan and deliver attractive programmes of events in order to increase the sales. - Achieve the revenue targets established by our Head Office. - Cross selling within the company. - Promote incentive and loyalty schemes for existing customers. - Using online data sources to develop a list of prospect companies. - Respond to incoming enquiries quickly and efficiently . - Handling the whole process from the proposal stage to the end of the event, negotiating with our suppliers the best possible deals for our clients, make the reservation of all the necessary services (transfers, hotels, meeting spaces, restaurants, venues, etc.), keep in contact with the client in order to arrange everything necessary for the event. - Coordination of the event on site.



Barcelo Hotel Group

• Spain
• Hospitality
• 700 & Above Employee

• Events Coordinator

  • Mar 2004 - Nov 2005

  - Same duties as the period from April 2007 – January 2010. - Same duties as the period from April 2007 – January 2010.



Azahares Congresses & Incentives

• Seville

• Events Coordinator

  • Oct 2001 - Mar 2004

  - Same duties as in my period in Carlson Wagonlit Travel and Viajes El Corte Ingles. - Same duties as in my period in Carlson Wagonlit Travel and Viajes El Corte Ingles.



Condor Vacanciones

• Central Europe

• Group Escort

  • Jun 2001 - Sep 2001

  - Responsible for the coordination during the travel of all the services previously arranged by our head office and ensure that the highest service level was to delivered to our customers. - Another important task was to sell excursions to customers. - Responsible for the coordination during the travel of all the services previously arranged by our head office and ensure that the highest service level was to delivered to our customers. - Another important task was to sell excursions to customers.