Experience

Legacy Healthcare LLC

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Director of Social Services

  • Dec 2022 - Present

• Social Services Designee

  • Jun 2021 - Present



The Sheridan at Tyler Creek

• Memory Care Director

  • Nov 2020 - Jun 2021



7 Hills Healthcare

• Clinical Care Coordinator

  • Oct 2018 - Oct 2020



Mercola.com

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Bilingual Social Media/Content Coordinator & Fitness Advocate

  • Nov 2015 - Jan 2019

  MVP Award 2017*In and out of state training of new employees*Created social media accounts for six languages: Chinese, Japanese, Korean, French, Russian, & Portuguese & helped develop these with content relevant to culture*Work with the SEO team to select most relevant English articles to translate for each language based on that country’s search engine and cultural aspects. *Modify and proof the selected articles as needed to fit proper formatting and SEO requirements*Create and coordinate schedule with the translation team to ensure articles are translated timely*Proof the translated articles to ensure no table, chart, or spacing issues*Coordinate with the offshore team to ensure article is posted on the proper dates*Maintain and catalog reserve articles ensuring a variety of topics are being utilized *Take initiative to find new techniques to grow content views*Create short social media posts for each article and oversee translation*Grow content page views by working with social media team and utilizing social video platforms*Create calendar of holiday events by country to maximize impact*Stay abreast on the latest SEO trends / algorithm changes for the various search engines utilized*Translated images, videos, various social media content based on cultural aspects*Assist or take lead on various projects Show less

• Customer Service Representative & Fraud Specialist

  • Sep 2014 - Nov 2015

  *Answer telephone calls, answering product and service questions.*Building relationship with customer base.*Placing orders via phone, chat and e-mails.*Maintaining sales goals by up/cross selling products.*Maintaining customers’ records updated via CRM database.*Research inquiries for customers via Mercola website, internet, and internal knowledge database.*Process office duties*Marketing Task force*Translate emails to Spanish and vice versa*Reaching out to International customers on special international promotions going on.*Take Spanish calls, e-mails and chats.*Checking voicemails daily.*Fraud Prevention*Cross referencing, checking IP addresses, and PayPal Manager to ensure validity of orders.*Performs other duties as assigned. Show less



American Income Life Insurance Company

• United States
• Insurance
• 700 & Above Employee

• Benefits Consultant

  • Apr 2014 - Oct 2014

  *Answer telephone calls, resolve customer concerns *Tracking and transmitting tenant payments *Typing memos and reports. *Translate emails to Spanish and vice versa *Process office duties *Provide members with their benefits package *Answer telephone calls, resolve customer concerns *Tracking and transmitting tenant payments *Typing memos and reports. *Translate emails to Spanish and vice versa *Process office duties *Provide members with their benefits package



Sears

• United States
• Retail
• 700 & Above Employee

• Apparel Associate

  • Oct 2010 - May 2014

  *Provide customer service *Cashier *Maintained and balanced drawers *Inventory *Training new employees *Scheduling *Provide customer service *Cashier *Maintained and balanced drawers *Inventory *Training new employees *Scheduling



One Stop Wireless

• Retail
• 1 - 100 Employee

• Sales Consultant

  • Apr 2012 - Oct 2013

  *Sales Representative *Provided customers with their needs *Keeping the store clean and organized *Customer Service *Maintained and balanced drawers *Inventory *Training new employees *Scheduling *Troubleshooting *Sales Representative *Provided customers with their needs *Keeping the store clean and organized *Customer Service *Maintained and balanced drawers *Inventory *Training new employees *Scheduling *Troubleshooting



Health First Chiropractic

• Australia
• Wellness and Fitness Services
• 1 - 100 Employee

• Rehab Aid

  • Jun 2010 - Sep 2010

  *Provided patients with treatments *Translated *Typing memos, reports, and treatments provided *Schedule appointments *Collected payments *Kept office clean and organized *Assisted with physical therapy *Provided patients with treatments *Translated *Typing memos, reports, and treatments provided *Schedule appointments *Collected payments *Kept office clean and organized *Assisted with physical therapy