Susana Felix

Program Manager at Foxconn Industrial Internet USA
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Contact Information
us****@****om
(386) 825-5501
Location
Racine, Wisconsin, United States, US
Languages
  • English Professional working proficiency
  • Spanish Native or bilingual proficiency

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Experience

    • United States
    • Industrial Automation
    • 100 - 200 Employee
    • Program Manager
      • Oct 2022 - Present

      -Customer service and problem solving with excellent communication skills. -Effectively delegated lead work within CFT (Cross Functional Teams) to support the overall business/operational goals. -Manage full NPI (new product introduction) and sustaining production lines. -Forecast management and control deadlines for on time delivery. -Managing risk by applying best practices skills. -Negotiate with domestic and international customers/suppliers. -Managing time effectively and set priorities. -Ability to communicate and present information at different executive levels. Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Project Manager
      • May 2019 - Sep 2022

      -Customer service and problem solving with excellent communication skills.-Cross functional team leader on multiple product lines.-Forecast management and control deadlines for on time delivery.-Managing risk by applying best practices skills.-Negotiate with domestic and international customers/suppliers.

    • Quality Engineer
      • May 2018 - May 2019

      -Track and responded on customer complaints and problem solving (8D´s/CAR).-Manage process and design changes for successful implementation.-Conduct quality control audits on production lines.-Developed quality criteria for new production introductions.-Coordinate cost savings and scrap reduction by driving down to root cause.

    • Supplier Quality Engineer
      • May 2017 - May 2018

      -Track and reported on supplier complaints and supplier developments. -Reported and solve line production complaints following problem solving technics. -Track and reported on supplier complaints and supplier developments. -Reported and solve line production complaints following problem solving technics.

Education

  • Tecnológico de Monterrey
    Industrial and Systems Engineering, Industrial Engineering
    2014 - 2019

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