Susan Young

HR Benefits Manager and Leasing Executive Assistant at Polinger Company
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area

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Bio

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Credentials

  • Notary Public - Montgomery County
    State of Maryland
    Jun, 2007
    - Nov, 2024

Experience

  • Polinger Company
    • United States
    • Real Estate
    • 1 - 100 Employee
    • HR Benefits Manager and Leasing Executive Assistant
      • 1999 - Present

      Provide direct support to senior human resources executive and leasing department while providing administrative back up for property management and senior executive team. Handle multiple regular administrative processes for both leasing and human resources departments. Travel as needed to properties throughout region. ▪ High-level Performance: Promoted for reliability, teamwork, attention to detail, and follow-through on key projects. Took on progressively more complex roles during tenure, based on high level of performance.▪ Responsive Communication: Field in-person, phone, and email requests and questions from employees needing assistance with enrolling in or making changes to benefits. Liaise with benefits vendors regularly, as well as multiple internal departments. Cited in evaluations for patience and empathy. ▪ Written Documentation: Prepare a range of HR documentation, including completing applications and drafting and proofreading letters to employees regarding disability leave, FMLA leave, life insurance, and retirement benefits. ▪ Prioritization: Tracked and recorded new, required Covid-19 vaccinations/abstentions during Pandemic in addition to existing duties, and currently helping to cover duties of a vacant position. ▪ Meeting Support: Coordinate all meeting logistics for new employee orientations. Prepare new employee welcome packets and name tags, schedule conference rooms, set up presentation equipment/WIFI, update PowerPoint presentations, and follow-up on new-hire paperwork.▪ Administrative Processes: Cited by supervisor for accurate record keeping, processing health, dental and other billing on time. Track and input leasing information, create leasing sheets, and collect signatures from all parties.▪ Budget: Create fiscal-year-end budget from financial documents, narratives, exhibits, including the next year’s projections for income, expenses and cost escalations. ▪ Record Keeping: Handle HR and leasing documents and broker calculations. Show less

    • Administrative Assistant
      • 1995 - 1999

      Hired during a time of company transition and growth, immediately following a merger. Supported team of 9 brokers in fast-paced team environment, contributing to successful property sales and management team while meeting deadlines and ensuring accurate recordkeeping. ▪ Document Preparation: Prepared both hard copy and digital documents, including broker postcards for mass mailings, sales packages, CoStar statistical reports, leases, letters of intent, and proposals. Prepared, circulated, filed, and collected signatures for leases, letters of intent, and proposals. ▪ Responsive Support: Ensured efficient daily office operations through developing client correspondence, meeting deadlines, and tracking deadlines. Maintained accurate brokerage database. Show less

  • H. Jane Blackman, MD
    • Washington, District of Columbia, United States
    • Medical Secretary
      • 1991 - 1995

      Scheduled patient surgeries, office visits and follow-up appointments, and performed daily office management duties for ophthalmology practice. ▪ Maintained accurate, up-to-date patient files. ▪ Collected and posted payments; prepared and filed Medicare forms and other patient documentation. Scheduled patient surgeries, office visits and follow-up appointments, and performed daily office management duties for ophthalmology practice. ▪ Maintained accurate, up-to-date patient files. ▪ Collected and posted payments; prepared and filed Medicare forms and other patient documentation.

  • Bradford Orthopedic Group
    • Bradford, Pennsylvania, United States
    • Medical Secretary
      • 1988 - 1991

      Scheduled patient surgeries, office visits and follow-up appointments and managed daily office operations. Scheduled patient surgeries, office visits and follow-up appointments and managed daily office operations. ▪ Prepared medical insurance forms and posted X-ray charges. ▪ Served as primary receptionist. Scheduled patient surgeries, office visits and follow-up appointments and managed daily office operations. Scheduled patient surgeries, office visits and follow-up appointments and managed daily office operations. ▪ Prepared medical insurance forms and posted X-ray charges. ▪ Served as primary receptionist.

Education

  • Alfred State College - SUNY College of Technology
    1 semester, Medical Administrative/Executive Assistant and Medical Secretary
  • Jamestown Community College
    1 semester, Liberal Arts and Sciences/Liberal Studies

Community

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