Susan Yang
Associate Manager at 北京环球度假区- Claim this Profile
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Bio
Experience
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Universal Beijing Resort
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China
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Entertainment Providers
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400 - 500 Employee
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Associate Manager
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Apr 2021 - Present
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Thanyapura Phuket
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Thailand
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Wellness and Fitness Services
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1 - 100 Employee
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Business Development Assistant
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Jul 2020 - Present
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Sales Development Representative
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Jan 2019 - Jun 2020
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Runnar Tech. (Beijing) Ltd.
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IT Services and IT Consulting
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Director of Sales & Service Center
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Jun 2016 - Jun 2020
• Management of outbound sports tourism products planning and sales • In charge of sports tourism events and VIP tours planning and execution to Asia, Europe and North America, eg: 6 World Marathon Majors • Set up and optimize service definition and service flow, ongoing enhancement and assessment of service quality delivery and effectiveness • Department achievement management • Management of outbound sports tourism products planning and sales • In charge of sports tourism events and VIP tours planning and execution to Asia, Europe and North America, eg: 6 World Marathon Majors • Set up and optimize service definition and service flow, ongoing enhancement and assessment of service quality delivery and effectiveness • Department achievement management
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Four Seasons Hotels and Resorts
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Canada
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Hospitality
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700 & Above Employee
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Greater China Worldwide Sales Office - Sales Assistant
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Mar 2013 - Jun 2016
• Global Sales responsible for all 97 FSHR globally opened as of 2016 • Collaborate with properties to develop MICE business, coordinate logistics, budget and payment process ensuring projects objectives and expectations are being met • Plan and execute roadshow events of Four Seasons Sales Development • Manage CRM system and database for Northern China territory • Lead online marketing campaigns delivery of APAC region • Office management support • Global Sales responsible for all 97 FSHR globally opened as of 2016 • Collaborate with properties to develop MICE business, coordinate logistics, budget and payment process ensuring projects objectives and expectations are being met • Plan and execute roadshow events of Four Seasons Sales Development • Manage CRM system and database for Northern China territory • Lead online marketing campaigns delivery of APAC region • Office management support
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Park Hyatt Beijing
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中国 北京市
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Event Executive
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Apr 2010 - Mar 2013
• Focus on Events Sales and Planning in achievement of sales revenue targets (avg. monthly CNY330,000 of the position) • Responsible for logistics planning and on-site events management for corporate and social events • Monitor and communicate budget costs throughout events • Positively maintain relationship with operations and outside vendors • Lead market surveys and competitor research reports • Hotel booking system Delphi Administrator • Focus on Events Sales and Planning in achievement of sales revenue targets (avg. monthly CNY330,000 of the position) • Responsible for logistics planning and on-site events management for corporate and social events • Monitor and communicate budget costs throughout events • Positively maintain relationship with operations and outside vendors • Lead market surveys and competitor research reports • Hotel booking system Delphi Administrator
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Education
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Tourism Institute of Beijing Union University
Bachelor's degree, Hospitality Management