Susan Yanase

Passport Acceptance Agent at Palos Verdes Library District
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Contact Information
us****@****om
(386) 825-5501
Location
Redondo Beach, California, United States, US

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Experience

    • United States
    • Libraries
    • 1 - 100 Employee
    • Passport Acceptance Agent
      • Jun 2016 - Present

      Greet patron with courtesy and respect Accept, review and process passport application Instruct, guide, educate the volunteers regarding their responsibilities in interacting with the public Possessing knowledge of the requirements of obtaining a passport Greet patron with courtesy and respect Accept, review and process passport application Instruct, guide, educate the volunteers regarding their responsibilities in interacting with the public Possessing knowledge of the requirements of obtaining a passport

  • Robert Ozaki, M.D.
    • 1245 Wilshire Blvd., Suite 307 Los Angeles, Ca 90017
    • Office Assistant
      • Aug 2015 - Apr 2020

      Greeted, check in/out patients, prepare patient charts, collect co-pay. Assisted the doctor with collection of specimen, prepare laboratory form. Scheduled appointments and perform administrative duties. Organized patients charts and office supplies. Greeted, check in/out patients, prepare patient charts, collect co-pay. Assisted the doctor with collection of specimen, prepare laboratory form. Scheduled appointments and perform administrative duties. Organized patients charts and office supplies.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Clinic Assistant
      • Oct 2011 - Jan 2015

      Greeted patients at check-in and coordinate patient care with Medical Assistants. Scheduled appointments for doctors and patients. Reviewed and coordinated insurance eligibility and authorizations with patients. Organized and prepared medical records. Collaborated with other office staff members to maintain a smooth running office. Coordinated social events. Greeted patients at check-in and coordinate patient care with Medical Assistants. Scheduled appointments for doctors and patients. Reviewed and coordinated insurance eligibility and authorizations with patients. Organized and prepared medical records. Collaborated with other office staff members to maintain a smooth running office. Coordinated social events.

  • Kenji Irie, M.D.
    • 420 East Third St., Suite 903 Los Angeles, CA 90013
    • Assistant Office Manager
      • Oct 1990 - Oct 2011

      Supervised and trained office personnel in understanding insurance, scheduling patients, operating office equipment, preparing charts. Resolved patient concerns regarding insurance coverages, deductibles, billing statements. Billed and processed medical claims. Scheduled patient appointments. Transcribed medical dictation. Completed pre-operative paperwork and prepare charts for processing. Coordinated inpatient and outpatient care for the patients. Processed and reconciled accounts receivable. Ordered, maintained and organized office supplies. Planned events such as birthdays, special occasion dinners. Show less

  • Ministry of Education, Japan
    • Nichinan City, Miyazaki Prefecture
    • Assistant English Teacher
      • Aug 1989 - Jul 1990

      Taught Japanese students the English language with emphasis on pronunciation and grammar. Described American culture and traditions. Taught Japanese students the English language with emphasis on pronunciation and grammar. Described American culture and traditions.

Education

  • San Jose State University
    Bachelor's Degree, Recreation and Leisure Studies with emphasis in Therapeutic Recreation
    1983 - 1988

Community

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