Housing Program Manager

• Jul 2022 - Present

Justice Enhanced Case Manager

• Jan 2022 - Aug 2022

o Provides linkage to justice-involved individuals to community-based mental health serviceso Connects clients to drug and alcohol outpatient centers to increase the quality of lifeo Collaborate with the Office of Supportive Housing and community-based partners todecrease barriers to ending homelessnesso Assists clients in increasing their self-sufficiency by providing consistent support andnavigation with legal proceedings to reduce recidivism rateso Connect mental health clients with motivational interviewing to behavioral health servicesto decrease the treatment gap and health disparities Show less

Care Manager

• Jul 2021 - Aug 2021

Supportive Service for Veteran Families Case Manager

• Dec 2019 - Jul 2021

o Connecting veterans and families to targeted organizations to eliminate obstacles to achieve permanent supportive housing, health education and gain financial stability o Case managing clients and develop an individualize service care plan according to veterans' strengths and barriers o Monitor and ensure agency performance goals and objectives are met or exceeded based on federal grant funding o Collaboration with HUD-VASH staff to proficiently provide quality care and case manage clients using trauma informed care o Navigate Mather and Palo Alto VA healthcare system for veterans requesting harm reduction services and specialized treatments o Train and support program support specialists for SSVF program. Show less

Safehouse Advocate

• Jun 2019 - Jul 2020

o Advocated for domestic violence and sex trafficking survivors utilizing the strength management model o Coordinated with internal and external resources to resolve client legal barriers and empower personalized development o Strengthened clients’ trauma by providing crisis intervention counseling, create safety plans and facilitate support groups o Conducted screenings and assist with appropriate referrals to clients and support line o Partnership with Community Health Clinics and Law Enforcement to assist with sex trafficking survivors Show less

Shift Lead

• Sep 2017 - Dec 2019

o Managed operational cost by inventory control and setting wage targets o Supervised and trained employees o Opened and closed daily accounts and updating customer service files o Executed daily operations to ensure that sale goals are understood by sales staff o Managed operational cost by inventory control and setting wage targets o Supervised and trained employees o Opened and closed daily accounts and updating customer service files o Executed daily operations to ensure that sale goals are understood by sales staff

Project Intern

• Aug 2018 - May 2019

o Applied interdisciplinary studies and gerontology research focused on residents with Alzheimer’s o Organized activities and supervise interactive therapy programs based on resident’s cognitive development o Supported residents with their primary care physicians and collaborate with healthcare professionals executing clients’ medical needs o Implemented a documentary to promote the well-being of people with Alzheimer’s to reduce negative stereotypes of the aging community o Educated residents and families on nutrition and healthcare Show less

Student Volunteer

• Feb 2018 - May 2018

o Assist life enrichment coordinator with mentally stimulating activities o Created a scrapbook of resident’s cultural history o Assist life enrichment coordinator with mentally stimulating activities o Created a scrapbook of resident’s cultural history

Student Volunteer

• Aug 2017 - Dec 2017

Shift Manager

• May 2016 - May 2017

• Managed checks and balances of daily sales. • Acquired strong business relations with customers to improve business development. • Managed checks and balances of daily sales. • Acquired strong business relations with customers to improve business development.