Susan Wolinski

Reading Specialist at BookNook
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Location
Winter Garden, Florida, United States, US

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Credentials

  • TESOL
    International Open Academy
    Aug, 2021
    - Sep, 2024
  • TESOL - VIPKID Advanced
    VIPKid
  • TESOL - VIPKID Foundational
    VIPKid
  • Teaching English as a Foreign Language (TEFL)
    VIPKid

Experience

    • United States
    • E-Learning Providers
    • 100 - 200 Employee
    • Reading Specialist
      • Jun 2021 - Present

      Assist emerging and elementary school readers in small groups with phonics, oral reading, fluency and comprehension. Scaffold the content to meet the student’s needs at different levels. Coach each student to ensure success. Teach lessons via Booknook’s platform and Zoom. Maintain a regular schedule to accommodate the needs of Booknook and students. Assist emerging and elementary school readers in small groups with phonics, oral reading, fluency and comprehension. Scaffold the content to meet the student’s needs at different levels. Coach each student to ensure success. Teach lessons via Booknook’s platform and Zoom. Maintain a regular schedule to accommodate the needs of Booknook and students.

    • United States
    • E-Learning Providers
    • 700 & Above Employee
    • English Second Language Instructor
      • Nov 2017 - Present

      Deliver one-on-one fully immersive English language lessons in a virtual classroom setting. Prepare presentation materials. Promote student success through positive and friendly student interactions while building and maintaining trusting relationships. Provide timely and thorough parent feedback. Assess prospective VIPKID students for placement. Maintain a flexible schedule. Deliver one-on-one fully immersive English language lessons in a virtual classroom setting. Prepare presentation materials. Promote student success through positive and friendly student interactions while building and maintaining trusting relationships. Provide timely and thorough parent feedback. Assess prospective VIPKID students for placement. Maintain a flexible schedule.

    • United States
    • E-Learning Providers
    • 300 - 400 Employee
    • English Second Language Instructor
      • Sep 2021 - Mar 2023

      Conduct interactive online lessons, for students around the world, in a virtual classroom. Prepare lesson materials prior to each lesson. Incorporate a variety of learning techniques and props, including TPR, whiteboard, realia and flashcards. Provide timely and thorough parent feedback. Assess prospective students for placement in the Novakid curriculum. Maintain a consistent schedule. Conduct interactive online lessons, for students around the world, in a virtual classroom. Prepare lesson materials prior to each lesson. Incorporate a variety of learning techniques and props, including TPR, whiteboard, realia and flashcards. Provide timely and thorough parent feedback. Assess prospective students for placement in the Novakid curriculum. Maintain a consistent schedule.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Specialist - Managed and Advised Account Operations
      • Feb 2013 - Mar 2018

      Identify and minimize risk through a detailed review and processing of reports. Prepares payment of advised fees totaling over $10 million monthly and provides supporting documentation to over 110 Money Managers. Demonstrates ability to advise and influence leadership on the recommended solutions based on Schwab's policies. Performs detailed review of information and provides resolution on incoming inquiries from operations, branches and client. Partner and build relationships with internal and external clients, business partners and Money Managers by maintaining positive, open communication. Liaison between Managed and Advised Account Operations and the Asset Transfer Services department to ensure limited risk exposure and enhanced efficiencies across both departments. Prioritize and efficiently manage multiple assignments. Create, update and maintain operating procedures. Cross-trained on various Reconciliation functions. Mentor and train new hires. Assist team with processing to ensure service is met daily. Work on various projects, as necessary.Recipient of various individual awards - SendWord, Raving Fans and Gold Medal. Show less

    • Team Lead
      • Oct 2006 - Feb 2013

      Minimized risk through a detailed review of all liquidations and transfers up to $2 million. Reviewed Outgoing Plan of Supervision daily and provided feedback, as necessary. Primary specialist for ATS OptionsXpress escalation team. Managed multiple tasks simultaneously by establishing deadlines and identifying resources to accomplish the objectives. Handled escalations on the team. Provided exceptional client service to internal and external clients as well as business partners. Assisted team with processing to ensure service is met daily. Worked on various projects, as necessary.Successfully completed the Aspiring Managers Program. Served as an Aspiring Managers Program Alumni representative.Recipient of various individual and team awards in Asset Transfer Services. Show less

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Restaurant Guest Service Manager
      • Feb 2003 - Oct 2014

      Managed up to 60 Cast Members in up to 13 locations ensuring food, Cast and Guest safety and sanitation. Ensured compliance with operational and state food safety procedures. Coached, developed and mentored a diverse group of individuals in various career paths. Promoted Guest satisfaction through service guidelines and measurements. Achieved business results by managing costs, sales, labor and continuous improvements.

    • Coordinator of Training
      • May 2002 - Feb 2003

      Prepared training schedules for new Cast Members. Supported location trainers. Facilitated Magic Kingdom training classes to new hires.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Hostess, Food & Beverage
      • Nov 2001 - May 2002

      Food and Beverage hostess at Mrs. Potts and Auntie Gravity's. Food and Beverage hostess at Mrs. Potts and Auntie Gravity's.

Education

  • Suffolk University
    Master of Science - MS, Criminal Justice and Corrections
  • Boston University
    Bachelor's degree, Business Administration and Management, General

Community

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