Susan Williams
Virtual Office Manager at Help Counselling- Claim this Profile
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Bio
Marko Govorusa
Susan is the complete end-to-end project manager, who is able to immediately identify project pain-points, and proactively smooth any issues before they become real threats. Her can-do, positive attitude, is an asset when multitasking on numerous projects with looming deadlines. Susan's bubbly and professional demeanour wins over hearts and minds, with whomever she works or collaborates with. I look forward to working with you again in the future, and I cannot recommend her skillset highly enough - she also has a killer taste in eclectic music!
Marko Govorusa
Susan is the complete end-to-end project manager, who is able to immediately identify project pain-points, and proactively smooth any issues before they become real threats. Her can-do, positive attitude, is an asset when multitasking on numerous projects with looming deadlines. Susan's bubbly and professional demeanour wins over hearts and minds, with whomever she works or collaborates with. I look forward to working with you again in the future, and I cannot recommend her skillset highly enough - she also has a killer taste in eclectic music!
Marko Govorusa
Susan is the complete end-to-end project manager, who is able to immediately identify project pain-points, and proactively smooth any issues before they become real threats. Her can-do, positive attitude, is an asset when multitasking on numerous projects with looming deadlines. Susan's bubbly and professional demeanour wins over hearts and minds, with whomever she works or collaborates with. I look forward to working with you again in the future, and I cannot recommend her skillset highly enough - she also has a killer taste in eclectic music!
Marko Govorusa
Susan is the complete end-to-end project manager, who is able to immediately identify project pain-points, and proactively smooth any issues before they become real threats. Her can-do, positive attitude, is an asset when multitasking on numerous projects with looming deadlines. Susan's bubbly and professional demeanour wins over hearts and minds, with whomever she works or collaborates with. I look forward to working with you again in the future, and I cannot recommend her skillset highly enough - she also has a killer taste in eclectic music!
Experience
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Help Counselling
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United Kingdom
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Mental Health Care
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1 - 100 Employee
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Virtual Office Manager
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Nov 2021 - Present
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Virtual Assistant
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Jan 2020 - Present
Virtual administration assistance including: * email organisation and diary management* travel research and coordination* document formatting and creating presentations (MS Office: Word, Excel, PowerPoint)* social media set up and management (Instagram, LinkedIn)* website management (Wordpress)* transcription Virtual administration assistance including: * email organisation and diary management* travel research and coordination* document formatting and creating presentations (MS Office: Word, Excel, PowerPoint)* social media set up and management (Instagram, LinkedIn)* website management (Wordpress)* transcription
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AerosolShield Ltd.
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Health, Wellness & Fitness
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1 - 100 Employee
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Virtual Office Manager
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Aug 2020 - Mar 2021
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Pertemps Network Group
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United Kingdom
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Staffing and Recruiting
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700 & Above Employee
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Executive Assistant
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Jan 2016 - Aug 2020
Covering EA temporary full time vacancies:* email and diary management* travel coordination* meeting and event organisation* PowerPoint preparation* data entry* document preparation and formatting* minute taking and transcription* financial reconciliation* streamlining electronic filing systems Covering EA temporary full time vacancies:* email and diary management* travel coordination* meeting and event organisation* PowerPoint preparation* data entry* document preparation and formatting* minute taking and transcription* financial reconciliation* streamlining electronic filing systems
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Magnet Harlequin
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United Kingdom
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Media Production
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1 - 100 Employee
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Senior Packaging Project Coordinator, Marks & Spencer
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Jan 2013 - Aug 2015
Implement and control all packaging artwork for three units in Home Department:* forecast, orchestrate and action high volumes of packaging; monitor critical paths, accommodate and adapt schedules as required, drive projects to maintain work flow * liaise with buyers, structural technician, brand and design departments for season’s requirements, interpret and capture all elements accurately before submitting to off-site art workers through online workflow system* review and problem solve projects with internal and external stakeholders to maintain critical paths and good working relationships, while managing expectationsProjects* coordinate and organise 2014/2015 rebrand across three sections, motivating teams and prioritising workloads according to critical paths* implement packaging for a small charity range within two weeks (project included photography and illustration, artwork and technical review with external and internal stakeholders, file upload)
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LING DESIGN
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United Kingdom
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Book Publishing
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1 - 100 Employee
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Production Coordinator
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Feb 2009 - Aug 2012
Plan and action all new product for six brands:* manage workflow and production of all new and bespoke (TKMaxx, WHSmith's) cards and stationery * responsibilities include accurate product management through information systems, proof artwork files and escalate inaccuracies, liaise with Production Director regarding initial orders and costs, QC all proofs and production samples with Design Department and Directors before approving production run Plan and action all new product for six brands:* manage workflow and production of all new and bespoke (TKMaxx, WHSmith's) cards and stationery * responsibilities include accurate product management through information systems, proof artwork files and escalate inaccuracies, liaise with Production Director regarding initial orders and costs, QC all proofs and production samples with Design Department and Directors before approving production run
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TOPSHOP TOPMAN
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United Kingdom
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Retail Apparel and Fashion
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700 & Above Employee
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Senior Administration Assistant
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2004 - 2008
areas of responsibility include:* daily handling of monies and bank reconciliation* inputting accurate attendance into payroll system* implementing training to graduate trainees* supporting set-up of new store areas of responsibility include:* daily handling of monies and bank reconciliation* inputting accurate attendance into payroll system* implementing training to graduate trainees* supporting set-up of new store
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Owner/manager of contemporary design retail business
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1999 - 2003
Combine retail experience and passion for design into a solo retail venture:* research new British product design through gift and design shows (100% Design, Top Drawer) with an aim to support new designers * advise local and national designers regarding retail potential of new products* feature in both editions (2001, 2003) of ‘Design UK: A comprehensive directory of the best design shops…in the UK’ by Max Fraser (Conran Octopus) Combine retail experience and passion for design into a solo retail venture:* research new British product design through gift and design shows (100% Design, Top Drawer) with an aim to support new designers * advise local and national designers regarding retail potential of new products* feature in both editions (2001, 2003) of ‘Design UK: A comprehensive directory of the best design shops…in the UK’ by Max Fraser (Conran Octopus)
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The Royal Photographic Society
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United Kingdom
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Front of House Manager
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1994 - 1999
Management and organisation of reception, admissions, bookshop and special events:* promoted to Front of House Manager after graduating and manage small team* organise private views for high profile photographers with Exhibition Department* maximise bookshop sales by drawing on extensive art history and technical photographic knowledge Management and organisation of reception, admissions, bookshop and special events:* promoted to Front of House Manager after graduating and manage small team* organise private views for high profile photographers with Exhibition Department* maximise bookshop sales by drawing on extensive art history and technical photographic knowledge
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Education
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Winchester School of Art
History of Art BA (Hons), Architecture, Design, Art -
City Lit London
InDesign Stage 1 & 2 -
City Lit London
Microsoft Project Essentials -
Training Link
B1 & B2 Bookkeeping -
Sandwell College of Further Education
BTEC (Design), Photography