Susan Watkins

Sales Associate at Home Consignment Center
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US
Languages
  • English -

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Bio

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Credentials

  • Senior Fitness Specialist
    NASM
    Aug, 2015
    - Oct, 2024
  • Golf Fitness Specialist
    National Academy of Sports Medicine (NASM)
    Jun, 2015
    - Oct, 2024
  • Photoshop CC One-on-One: Intermediate
    lynda.com
    Dec, 2013
    - Oct, 2024
  • Creating a Responsive HTML Email
    lynda.com
    Nov, 2013
    - Oct, 2024
  • Dreamweaver CC Essential Training
    lynda.com
    Nov, 2013
    - Oct, 2024
  • CSS Fundamentals
    lynda.com
    Oct, 2013
    - Oct, 2024
  • CSS: Core Concepts
    lynda.com
    Oct, 2013
    - Oct, 2024
  • CSS: Core Concepts
    lynda.com
    Oct, 2013
    - Oct, 2024
  • CSS: Page Layouts
    lynda.com
    Oct, 2013
    - Oct, 2024
  • Designing Web Sites from Photoshop to Dreamweaver
    lynda.com
    Oct, 2013
    - Oct, 2024
  • C33 - Painting and Decorating
    Contractors State License Board
    Aug, 2007
    - Oct, 2024
  • Certified Personal Trainer
    National Academy of Sports Medicine (NASM)
    May, 2014
    - Oct, 2024

Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Sales Associate
      • Jan 2014 - Present

      Talented professional with expert sales, customer relations and business talents. Composed persona known for having excellent drive. Insightful Sales & Customer Service Associate with 10+ years of customer service experience. Creative Business Owner with exceptional background spent in Product Development and Sales. Proven leader with engaging demeanor and success working in most demanding environments. Talented professional with expert sales, customer relations and business talents. Composed persona known for having excellent drive. Insightful Sales & Customer Service Associate with 10+ years of customer service experience. Creative Business Owner with exceptional background spent in Product Development and Sales. Proven leader with engaging demeanor and success working in most demanding environments.

    • Small Business Owner
      • Jan 2009 - Dec 2013

      • Determined best courses of action for Bakery based on regional market trends and demands • Provided elite customer service to retail, wholesale and corporate customers • Promoted business via social media, PR and local food shows to generate leads and maximize brand identity • Used AccountEdge and FileMaker Pro based programs for company accounting and administrative records • Frequently studied food-based markets to keep abreast of new industry trends • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities • Fulfilled customer shipping needs by completing all purchase orders and customer invoices Designed and maintained the companies web site. Integrated the web site with a shipping module for easier shipping and tracking capabilities. Show less

    • Small Business Owner
      • Apr 2001 - Jan 2012

      • Input income and expense details into QuickBooks to track business finances and address variances. • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities. • Maximized business potential by providing excellent customer service and ensuring 100% client retention. • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings. • Input income and expense details into QuickBooks to track business finances and address variances. • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities. • Maximized business potential by providing excellent customer service and ensuring 100% client retention. • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.

    • United States
    • Marketing Manager
      • Apr 1998 - 2001

      • Built brand awareness and generated leads while managing internal and external marketing campaigns and programs. • Penetrated new segments through use of strategic marketing initiatives. • Led staff and external agencies to develop products and promotions, analyze sales, manage trade shows, purchase media, provide creative services, and conduct PR. • Contributed to planning and production of industry events, advertising, direct mail, telemarketing, and sales collaterals. Directed development of all collateral, including data sheets and web content. • Directed successful SEO and link-building campaign to increase website's credibility and drive traffic. • Developed, designed and attended all national and international trade shows, which resulted in fast growth of the companies’ name awareness and sales. Show less

Education

  • william rainy Harper College
    Associate of Science (A.S.), Business Administration and Management, General
    1989 - 1992
  • Art Institute of Fort Lauderdale
    Studying Graphic Design, Graphic Design
    1984 - 1987
  • Traverse City Senior High
    College Prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
    1975 - 1979

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