Susan Watkins
Sales Associate at Home Consignment Center- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Senior Fitness Specialist
NASMAug, 2015- Oct, 2024 -
Golf Fitness Specialist
National Academy of Sports Medicine (NASM)Jun, 2015- Oct, 2024 -
Photoshop CC One-on-One: Intermediate
lynda.comDec, 2013- Oct, 2024 -
Creating a Responsive HTML Email
lynda.comNov, 2013- Oct, 2024 -
Dreamweaver CC Essential Training
lynda.comNov, 2013- Oct, 2024 -
CSS Fundamentals
lynda.comOct, 2013- Oct, 2024 -
CSS: Core Concepts
lynda.comOct, 2013- Oct, 2024 -
CSS: Core Concepts
lynda.comOct, 2013- Oct, 2024 -
CSS: Page Layouts
lynda.comOct, 2013- Oct, 2024 -
Designing Web Sites from Photoshop to Dreamweaver
lynda.comOct, 2013- Oct, 2024 -
C33 - Painting and Decorating
Contractors State License BoardAug, 2007- Oct, 2024 -
Certified Personal Trainer
National Academy of Sports Medicine (NASM)May, 2014- Oct, 2024
Experience
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Home Consignment Center
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United States
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Retail
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1 - 100 Employee
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Sales Associate
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Jan 2014 - Present
Talented professional with expert sales, customer relations and business talents. Composed persona known for having excellent drive. Insightful Sales & Customer Service Associate with 10+ years of customer service experience. Creative Business Owner with exceptional background spent in Product Development and Sales. Proven leader with engaging demeanor and success working in most demanding environments. Talented professional with expert sales, customer relations and business talents. Composed persona known for having excellent drive. Insightful Sales & Customer Service Associate with 10+ years of customer service experience. Creative Business Owner with exceptional background spent in Product Development and Sales. Proven leader with engaging demeanor and success working in most demanding environments.
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Small Business Owner
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Jan 2009 - Dec 2013
• Determined best courses of action for Bakery based on regional market trends and demands • Provided elite customer service to retail, wholesale and corporate customers • Promoted business via social media, PR and local food shows to generate leads and maximize brand identity • Used AccountEdge and FileMaker Pro based programs for company accounting and administrative records • Frequently studied food-based markets to keep abreast of new industry trends • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities • Fulfilled customer shipping needs by completing all purchase orders and customer invoices Designed and maintained the companies web site. Integrated the web site with a shipping module for easier shipping and tracking capabilities. Show less
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Small Business Owner
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Apr 2001 - Jan 2012
• Input income and expense details into QuickBooks to track business finances and address variances. • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities. • Maximized business potential by providing excellent customer service and ensuring 100% client retention. • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings. • Input income and expense details into QuickBooks to track business finances and address variances. • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities. • Maximized business potential by providing excellent customer service and ensuring 100% client retention. • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
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Lumisource Inc.
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United States
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Marketing Manager
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Apr 1998 - 2001
• Built brand awareness and generated leads while managing internal and external marketing campaigns and programs. • Penetrated new segments through use of strategic marketing initiatives. • Led staff and external agencies to develop products and promotions, analyze sales, manage trade shows, purchase media, provide creative services, and conduct PR. • Contributed to planning and production of industry events, advertising, direct mail, telemarketing, and sales collaterals. Directed development of all collateral, including data sheets and web content. • Directed successful SEO and link-building campaign to increase website's credibility and drive traffic. • Developed, designed and attended all national and international trade shows, which resulted in fast growth of the companies’ name awareness and sales. Show less
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Education
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william rainy Harper College
Associate of Science (A.S.), Business Administration and Management, General -
Art Institute of Fort Lauderdale
Studying Graphic Design, Graphic Design -
Traverse City Senior High
College Prep, College/University Preparatory and Advanced High School/Secondary Diploma Program