Susan Waits, CAWA
Shelter Supervisor at City of Irving- Claim this Profile
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Bio
Experience
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City of Irving
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United States
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Government Administration
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300 - 400 Employee
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Shelter Supervisor
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2015 - Present
Oversee daily operations and plan and implement successful strategies to streamline processes and ensure the humane and proper care of all animals housed at the facility. Communicate effectively with clients and provide exceptional customer service to the general public. Supervise and direct a team of full-time shelter staff, volunteers, and community service workers. Prepare schedules, prioritize workloads, maintain equipment, and administer operational budgets. Comply with health and safety regulations, compile reports, and keep accurate records and documentation. Issue citations for code violations and help coordinate adoption, reclamation, and owner release services. Collaborate with other partners and participate in establishing community and school education programs. Maintain an in-depth understanding of animal welfare policies regarding rescues, euthanasia, etc.
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City of Arlington
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United States
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Government Administration
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700 & Above Employee
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Animal Care Coordinator
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Dec 2011 - Dec 2015
Conducted daily inspections of the facility to ensure sanitary conditions and hired, trained, managed, and mentored a team of employees. Prepared daily work assignments, monitored performance, and coordinated off-site adoption events with volunteers. Assisted shelter personnel with incoming strays, vaccinations, and microchips. Facilitated adoptions and animal rescues through Petfinder Coordination. Supervised all animal related care, services, and adoptions. Conducted daily inspections of the facility to ensure sanitary conditions and hired, trained, managed, and mentored a team of employees. Prepared daily work assignments, monitored performance, and coordinated off-site adoption events with volunteers. Assisted shelter personnel with incoming strays, vaccinations, and microchips. Facilitated adoptions and animal rescues through Petfinder Coordination. Supervised all animal related care, services, and adoptions.
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City of Arlington
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United States
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Government Administration
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700 & Above Employee
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Animal Services Officer
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Dec 2006 - Dec 2010
Responded to complaints and emergency calls and communicated with a wide range of citizens to resolve issues. Represented the city in municipal court regarding violations of ordinances. Served as Bite Investigator. Responded to complaints and emergency calls and communicated with a wide range of citizens to resolve issues. Represented the city in municipal court regarding violations of ordinances. Served as Bite Investigator.
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