Susan Tychman
Director of Membership Investment at Mesa Chamber of Commerce- Claim this Profile
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Bio
Dawn Tallant
Susan excels in always delivering more customer service than expected which results in customer retention and consistent referrals.
Dawn Tallant
Susan excels in always delivering more customer service than expected which results in customer retention and consistent referrals.
Dawn Tallant
Susan excels in always delivering more customer service than expected which results in customer retention and consistent referrals.
Dawn Tallant
Susan excels in always delivering more customer service than expected which results in customer retention and consistent referrals.
Experience
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Mesa Chamber of Commerce
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Director of Membership Investment
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Oct 2014 - Present
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AlphaGraphics
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United States
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Printing Services
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700 & Above Employee
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Account Manager
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Jan 2013 - Aug 2014
AlphaGraphics is your partner in Profitability. We team with you to plan, develop and produce effective business and marketing communications. AlphaGraphics is your partner in Profitability. We team with you to plan, develop and produce effective business and marketing communications.
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B&D Litho of Az.
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Phoenix, Arizona Area
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Sales Representative
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Mar 2009 - Dec 2012
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Express Employment International
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United States
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Staffing and Recruiting
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700 & Above Employee
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Branch Manager
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Feb 2002 - Feb 2009
Responsible for maintaining offices in Scottsdale and Central Phoenix. Merged offices into New West Phoenix location. Handled sales for all three locations. Increased sales by 1000%. Hired/trained internal team. Created budgets, quotas and sales promotions. Responsible for maintaining offices in Scottsdale and Central Phoenix. Merged offices into New West Phoenix location. Handled sales for all three locations. Increased sales by 1000%. Hired/trained internal team. Created budgets, quotas and sales promotions.
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Business Developer
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Oct 1995 - Oct 2000
Develop business for a start up pavement markings company. Profitable business from Opening. Striped parking lots, RFP's, purchasing supplies and equipment. Develop business for a start up pavement markings company. Profitable business from Opening. Striped parking lots, RFP's, purchasing supplies and equipment.
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General Manager
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Oct 1990 - Oct 1995
Responsible for building business in the West Phoenix office in relation to the staffing Industry. Annual revenue of 5 million per year. Oversee business of two offices including Hiring/training the sales team. Created sales programs for internal/outside sales teams. Involved in all aspects of advertising, budgets and payroll. Responsible for building business in the West Phoenix office in relation to the staffing Industry. Annual revenue of 5 million per year. Oversee business of two offices including Hiring/training the sales team. Created sales programs for internal/outside sales teams. Involved in all aspects of advertising, budgets and payroll.
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Business Developer
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Jan 1989 - Jan 1990
Responsible for establishing new business in the Mesa marketplace. Servicing all clientele And training new employees. Responsible for establishing new business in the Mesa marketplace. Servicing all clientele And training new employees.
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Sales Manager
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Jan 1986 - Jan 1989
Created and implemented new sales programs for existing sales team in connection with the grocery industry. Mentored and re-trained sales force enabling team to meet quotas, build relationships with clientele and increase sales for the company. Increase in revenue by 42%. Created a non-foods division for drug store accounts. Generated additional revenue of 18%. Created and implemented new sales programs for existing sales team in connection with the grocery industry. Mentored and re-trained sales force enabling team to meet quotas, build relationships with clientele and increase sales for the company. Increase in revenue by 42%. Created a non-foods division for drug store accounts. Generated additional revenue of 18%.
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Retail Salesperson
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Jan 1983 - Jan 1986
Responsible for servicing over 1000 items in the grocery chains including but not limited to, beer, frozen foods, dairy and non-perishable foods. Involvement in training all new employees and data processing. Responsible for servicing over 1000 items in the grocery chains including but not limited to, beer, frozen foods, dairy and non-perishable foods. Involvement in training all new employees and data processing.
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Education
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University of Arizona
BA, Speech Communications -
University of Arizona
Bachelor of Arts Degree with a, Speech Communication -
New Trier West
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Phoenix