Susan Townsend
Director, Library & Content Strategy at Columbia College- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Mental Health First Aid USA
National Council for Behavioral HealthOct, 2017- Oct, 2024
Experience
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Columbia College
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United States
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Higher Education
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700 & Above Employee
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Director, Library & Content Strategy
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Mar 2019 - Present
• Responsible for complete oversight of Stafford Library, including budget, staffing, collection development, reference services, etc.• Responsible for managing the e-textbook program, as part of Truition.• Work with Online Education to select course materials, providing information about digital, print, and OER resources.• Work with vendors to negotiate contract terms, licenses, and pricing of electronic resources for the library and for the e-textbook program.• Troubleshoot textbook problems and work with vendors to resolve issues of access and availability• Provide research and analysis, as requested by administration, to support initiatives• Serve as a liaison to campus groups and community partners Show less
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Assistant Director, Content Strategy
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Jul 2018 - Mar 2019
• Responsible for managing the e-textbook program, as part of Truition.• Work with Online Education to select course materials, providing information about digital, print, and OER resources.• Work with vendors to negotiate contract terms, licenses, and pricing of electronic resources for the e-textbook program.• Troubleshoot textbook problems and work with vendors to resolve issues of access and availability• Provide research and analysis, as requested by administration, to support initiatives Show less
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St. Louis Community College
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United States
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Higher Education
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700 & Above Employee
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Manager, Instructional Resources and Academic Support Center
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Jan 2016 - Jun 2018
• Responsible for complete oversight of the Library and Academic Support Center at the Wildwood campus, including budget, staffing, etc. • Provide access and reference services to the Wildwood campus • Deliver library instruction to face-to-face courses, as well as subject-specific presentations by faculty request • Perform outreach to all students, faculty, and staff at the Wildwood campus via emails, fliers, handouts, and interpersonal connections • Collaborate with faculty and staff in all disciplines and departments to provide better services to students • Supervise professional and student tutors, as well as work study • Teach 1-2 online sections of LIB101: Introduction to Online and Library Research per semester Show less
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Moberly Area Community College
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United States
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Higher Education
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100 - 200 Employee
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Academic Advisor and Resource Coordinator
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Apr 2012 - Dec 2015
• Coordinator of Library and Academic Resource Center services for the Columbia site• Provide access and reference services to entire Columbia campus• Deliver library instruction to face-to-face College Orientation courses, as well as subject-specific presentations by faculty request• Perform outreach to all students, faculty, and staff at the Columbia campus via emails, fliers, handouts, and interpersonal connections• Collaborate with faculty and staff in all disciplines and departments to provide better services to students• Supervise professional and student tutors, as well as work study Show less
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English Instructor
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Aug 2009 - Dec 2015
Composition I and IIScience Fiction
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Westminster College (MO)
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United States
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Higher Education
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200 - 300 Employee
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Academic Library Fellow
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Aug 2011 - Apr 2012
• Designed and maintained visual information displays • Marketed and advertised library events and services • Assisted patrons with reference questions • Supervised student employees • Designed and maintained visual information displays • Marketed and advertised library events and services • Assisted patrons with reference questions • Supervised student employees
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Stephens College
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United States
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Higher Education
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100 - 200 Employee
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Technical Services and Cataloging Assistant
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Aug 2009 - May 2011
• Cataloged books and serials using MARC records and AACR2 • Updated and resolved authority records • Cataloged books and serials using MARC records and AACR2 • Updated and resolved authority records
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University of Missouri-Columbia
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United States
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Higher Education
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700 & Above Employee
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Writing Intensive Tutor
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Aug 2009 - Aug 2010
Assist writing intensive students in brainstorming, drafting, and editing of papers. Assist writing intensive students in brainstorming, drafting, and editing of papers.
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Northern Illinois University
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United States
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Higher Education
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700 & Above Employee
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Teaching Intern
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Aug 2007 - May 2009
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Education
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University of Missouri-Columbia
Master of Arts, Information Science and Learning Technologies; Library Science -
Northern Illinois University
Master of Arts, English -
University of Missouri-Columbia
Bachelor of Arts, English -
Moberly Area Community College
Associate of Arts, General