Susan Tiwari

Founding Director at Pack Ur Bags Nepal
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Contact Information
Location
Kathmandu, Bāgmatī, Nepal, NP
Languages
  • English Full professional proficiency
  • Hindi Full professional proficiency
  • Nepali Native or bilingual proficiency

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Bio

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Experience

    • Nepal
    • Travel Arrangements
    • 1 - 100 Employee
    • Founding Director
      • Jul 2022 - Present
    • Treasurer Board of Directors
      • Mar 2022 - Present
    • Operations Manager
      • Mar 2022 - Jul 2022

      Hiring and training employees, coordinating work and schedules, developing working relationships with front and back of house staff, overseeing inventory ordering, and daily maintenance of equipment and the building. Hiring and training employees, coordinating work and schedules, developing working relationships with front and back of house staff, overseeing inventory ordering, and daily maintenance of equipment and the building.

    • General Manager of Operations
      • Feb 2014 - Mar 2022

      Ensuring timely and accurate customer service. Scheduling shifts and supervising front-office personnel including receptionists٫ security guards and call center agents. Training and supporting office staff. Handling complaints and specific customers requests. Ensuring timely and accurate customer service. Scheduling shifts and supervising front-office personnel including receptionists٫ security guards and call center agents. Training and supporting office staff. Handling complaints and specific customers requests.

    • 1 - 100 Employee
    • Food And Beverage Department
      • Feb 2012 - Dec 2012

Education

  • Silver Mountain School of Hotel Management
    Bachelor in Hotel Management, Hotel, Motel, and Restaurant Management
    2014 - 2020
  • Kathmandu Valley H.S School
    IA, Hotel Management
    2011 - 2013

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