Susan Thomas, PHR

Senior Recruiting Consultant at AZ HR Hub
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Phoenix Area

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Susan is pleasure to work with and know I worked with her as a candidate and she was a great ambassador for the business, super attentive of my needs, responsive and just a wonderful person to work with. She's smart, talented and dedicated to doing her very best. Any company would be lucky to have her.

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Credentials

  • Professional in Human Resources (PHR)
    HR Certification Institute - HRCI
    Oct, 2017
    - Nov, 2024

Experience

    • United States
    • Human Resources
    • 1 - 100 Employee
    • Senior Recruiting Consultant
      • Jun 2023 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Recruiter (SaaS)
      • Jan 2022 - Feb 2023

      HubSpot provides marketing, sales, and service software that helps your business grow without compromise. In my role I was responsible for bringing on top talent globally across Marketing, Sales and People Operation teams. Partnering with department leaders and hiring managers to understand their talent needs, develop a strategy for identifying and engaging passive talent and managing a comprehensive, objective interview process in a high growth environment. ● Full life cycle recruiting for marketing, sales and human resource organizations. ● Relentless drive to find and connect with the best talent; disciplined strategy to source, engage and nurture prospective candidates. Led the team with the highest LinkedIn positive response rate at 52% MoM. ● Utilized LinkedIn Talent Insights to strategically develop sourcing strategies to create diverse candidate pipelines. Show less

    • United States
    • Software Development
    • 200 - 300 Employee
    • Senior Recruiter • Recruiting Team Lead • SaaS
      • Aug 2018 - Oct 2021

      Senior Corporate Recruiter for fast growing SaaS tech company. Partnered with and hired for marketing, finance, operations, IT and partner sales orgs. Responsible for full life cycle recruiter from sourcing, interviewing, onboarding and conducting exit interviews. Promoted to Executive Recruiter as sole recruiter for senior and C-level executive roles. As Diversity & Inclusion Council Chair, drives committee progress on corporate DE&I initiatives, reporting semi-monthly to Executive Team. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Corporate Recruiter • Saas • FinTech
      • 2014 - 2018

      Hired as Corporate Recruiter for full lifecycle recruiting for remote office of Financial Planners, IT, Sales, Support and Operations professionals. Led key initiatives for talent acquisition, workforce planning, talent calibration, and retention. Select Achievements Include: • Solely responsible for sourcing, attracting, recruiting, interviewing, extending offers, onboarding, new hire paperwork and orientation through employment and exit process. • Maximized employee retention with <4% turnover rate by championing a culture of trust and engagement, advocating diversity and inclusion initiatives, and refining recruitment practices, resulting in high morale and performance. • Improved consistency and competency of leadership and management by coaching on interviewing and hiring techniques—aligning with desired competencies and culture and mentoring on effective performance management. Show less

    • United States
    • Venture Capital and Private Equity Principals
    • 700 & Above Employee
    • Corporate Recruiting Consultant
      • 2012 - 2014

      Corporate recruitment consultant for Fortune 500 and high-growth brands, including The Vanguard Group (investment management firm), KornFerry (Top-5 RPO global provider), and ZocDoc (tech start up firm for medical care online booking). Worked with company recruitment team to coordinate candidate screening, interview and testing scheduling, and case studies for high volume of candidates. Forged relationships with hiring managers / recruiters and submitted qualified applicants for in-person meetings; helped fill open jobs quickly and developed pools of qualified candidates in advance of need—while driving proactive recruiting planning, anticipating positions shifts, and following up with managers to determine recruiting effectiveness. Regularly worked with HR and hiring managers to conduct on-boarding and training facilitation. Show less

    • United States
    • Insurance
    • 700 & Above Employee
    • Corporate Recruiter / HR Generalist • Healthcare
      • 2005 - 2012

      Full cycle corporate recruiting for exempt/non-exempt roles, from requisition to posting to onboarding. Filled positions, from front-line administrative to director-level, in accounting, IT, healthcare (RNs), sales, marketing, and customer service—while serving as career coach for employees impacted by reorganization. HR Generalist, including recruitment, staffing, training and development, compensation, benefits, employee relations, succession planning, and human resource strategy. Gained a solid foundation in HR practices, State / Federal labor & employment laws & and protective classes including ADA, Title VI, EEO, and ADEA. Select Achievements Include: • Responsible for full lifecycle recruiting for corporate roles across the organization. • Managed 50+ HR vendors: job boards, staffing firms, advertising agencies, background / drug testing firms, and more. • Saved $400K annually while owning $800K tuition reimbursement program. HR Generalist Corporate Recruiter Full Cycle Recruiter Proactive Recruitment Planning Cost-Cutting Initiatives Program Development & Management Career Coaching State / Federal Labor / Employment Laws Boosting Quantity / Quality of Applicants Employee Relations Innovative Programming Data-Driven Analysis Sourcing & Full Lifecycle Recruiting Talent Acquisition Diversity & Inclusion Show less

Education

  • Brigham Young University
  • Grand Canyon University
    Bachelor of Science - BS

Community

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