Experience

Denka Company Limited

• Japan
• Chemical Manufacturing
• 1 - 100 Employee

• Inside Sales /Office Manager

  • 2015 - Present

  • Coordinate all sales activities at Delaware Sales office which includes the following: SAP R/3 Order Management System, Outlook e-mail, and Microsoft Office package • Lead and execute sales strategies with three trading houses (external sales companies) • Review sales demand with plant operations to improve logistics and supply chain of products “End to End” • Lead Global Quality Complaint System, including investigation, response and review with customers, quality improvements to internal processes and tracking of all complaints • Lead Global Pricing System, including pricing reviews, contract management, quarterly price adjustments and communication of pricing strategies with trading houses • Manage sales expense budget for sales office • Reporting of sales volume and revenue through reconciliation reports using SAP • Coordinate direct sales for non-standard products - $3MM/year • Managed initial office set-up, telephones, internet service, SAP, furniture, appliances, stationery • Single point of contact for the sales office for any or all issues related to Denka • Show less



DuPont

• United States
• Manufacturing
• 700 & Above Employee

• Inside Sales Representative

  • Oct 2010 - Oct 2015

  Inside Sales Representative, Performance Polymers Experience - Elastomer products • Profitable growth for a $xx million elastomer’s sales territory, which included over 40 accounts • Developed and implemented Account Plans, Contract and Price Negotiations, Forecasting, Trip Reports in SFDC.com, and Technical Service • Managed the Neoprene Non-Standard Product Sales Process via auction/sales to customers – $xxMM/year • Managed the order fulfillment process for 40+ inside sale accounts - $26MM revenue - (First dual role implemented at DuPont Dow Elastomers) • Led order fulfillment team by working closely with Manufacturing, Regional Planners, Warehouses, Logistics, Pricing Specialists, and Credit groups to ensure timely and accurate delivery of our products • Processed complaints, rebates, returns, consignments, pricing and delivery through the “one call does it all” philosophy. Show less