Experience

BB&T

• United States
• Financial Services
• 700 & Above Employee

• Financial Services Specialist

  • Jun 2021 - Present



The People’s Bank

• Customer Service Specialist/Teller

  • Feb 2020 - May 2021



Priority One Security

• United States
• Security and Investigations
• 1 - 100 Employee

• Operations Coordinator

  • Aug 2018 - Feb 2020



Anderson Federal Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Teller

  • Aug 2017 - Jul 2018



Security Finance

• United States
• Financial Services
• 700 & Above Employee

• Assistant Manager

  • Nov 2016 - Aug 2017

  - Maintain office cash with accuracy and security- Minimize delinquent debt through collection activities- Ensure compliance with state and federal lending regulations and company policies- Process new and current loans, payments, and insurance claims - Maintain office cash with accuracy and security- Minimize delinquent debt through collection activities- Ensure compliance with state and federal lending regulations and company policies- Process new and current loans, payments, and insurance claims



TitleMax

• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • May 2015 - Nov 2016

  - Handled customer transactions while ensuring exceptional customer service is provided at all times- Managed and controlled cash drawer and determine when bank deposit was needed- Minimize delinquent accounts by collections activities including field work- Work out payment plan options, have approved by GM/SM - Handled customer transactions while ensuring exceptional customer service is provided at all times- Managed and controlled cash drawer and determine when bank deposit was needed- Minimize delinquent accounts by collections activities including field work- Work out payment plan options, have approved by GM/SM



SPINX

• United States
• Retail
• 200 - 300 Employee

• Customer Service Representative

  • Apr 2014 - Jan 2015

  - Handled customer transactions while ensuring exceptional customer service is proved at all times- Balance cash drawer. Could also include counting safe.- Lottery and Money Order - Handled customer transactions while ensuring exceptional customer service is proved at all times- Balance cash drawer. Could also include counting safe.- Lottery and Money Order



American Credit Acceptance

• United States
• Financial Services
• 500 - 600 Employee

• Account Manager

  • Sep 2012 - Apr 2013

  - Minimize delinquent debt through phone collections to reach company goals- Ensure compliance with state and federal regulations- Delivering exceptional customer service - Minimize delinquent debt through phone collections to reach company goals- Ensure compliance with state and federal regulations- Delivering exceptional customer service