Susan Spies

Research Director, Enterprise Information Systems at The Tambellini Group
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Contact Information
us****@****om
(386) 825-5501
Location
Worcester, Massachusetts, United States Contact Info, US

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Experience

  • The Tambellini Group
    • Research Director, Enterprise Information Systems
      • Jan 2019 - Present

      Authors and publishes research, leads and assists in client engagements, and supports client services.

  • Worcester Polytechnic Institute
    • United States
    • Higher Education
    • 700 & Above Employee
    • Director of Enterprise Information Systems
      • Jun 2015 - Dec 2018

      Provided technical support for maintenance and upkeep of existing administrative computing systems. Directed, managed, and supported the technical aspects of implementation of the University’s Enterprise Transformation Program (ETP). Directed the enterprise systems team of 12 analysts, programmers, data architects, and database administrators. Fostered IT governance, project management, and change management.

    • Assistant Director
      • Jan 2013 - Jun 2015

      Managed the development and technical implementation of administrative computing systems. Facilitated collaboration among C-level executives, faculty, department heads, business users, information analysts, and technical staff to ensure alignment with the university’s strategic mission and success of technology initiatives. Provided leadership and support for a team of 10 technical developers/analysts, database administrators, and ERP administrators.

    • Information Analyst for Enrollment Management
      • Jul 2010 - Jan 2013

      Provided information technology support to Registrar, Undergraduate Admissions, Graduate Admissions, and Institutional Research. Duties included planning and implementation of projects, writing specifications for IT developers, ad-hoc reporting, business process analysis, documenting procedures, and serving as the first point of contact for troubleshooting business unit problems.

    • Bursar
      • Aug 2008 - Jul 2010

      Oversight of billing and collections for undergraduate and graduate students, management of cashiering. Supervised staff of four individuals.

  • University of Hartford
    • United States
    • Higher Education
    • 700 & Above Employee
    • Bursar
      • Mar 1996 - Aug 2008

Education

  • University of Vermont
    Bachelor of Science (B.S.)
    1974 - 1978

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