Susan Schaffer

Director of Membership & Engagement at Congregation Beth Am - San Diego
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Contact Information
Location
San Diego County, California, United States, US

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Experience

    • United States
    • Religious Institutions
    • 1 - 100 Employee
    • Director of Membership & Engagement
      • Jun 2020 - Present

      Overseeing the membership department to maintain our membership and welcome in new members through events and programs. Provide customer service to members, answering questions, resolving problems and maintaining a relationship with members to ensure they continue renewing their memberships each year. Creating and maintaining a database of all members, including contact information and demographic data such as age or gender to help create events and programs of their interests. Reach out to potential and new members and serve as a liaison to help them find their role in the synagogue by knowing their interests, demographics, etc. to encourage them to feel welcomed and a part of the community. Organize special events, programs, religious and social gatherings to maintain members interest. Maintain/create the website, emails, social media, advertising, etc. to keep both our members and community updated with all that we have to offer. Show less

    • Director of Activities and Communications
      • Jul 2013 - Jun 2020

      Planned the programs and events from start to completion involving deadlines, milestones, and processes. Initiated and set goals for programs according to the strategic objectives of the program. Supervised the committees and chairs involved to help run the program or event. Worked with a wide range of media and using graphic design software. Developed new design graphics and layouts. Produced monthly magazines, weekly bulletins, advertisements for events.

    • Creative Designer
      • Sep 2005 - Jul 2013

      Worked with a wide range of media and using graphic design software. Developed new design graphics and layouts. Produced monthly magazines, weekly bulletins, invitations and advertisement for events.

    • Rabbi's Administrative Assistant
      • Feb 2004 - Sep 2005

      Administrative point of contact between the Rabbi, congregation and community. Received all calls, messages and routed correspondence. Arranged meetings and appointments. Produced weekly bulletin with announcements to congregation.

    • Welcome Desk
      • Apr 2002 - Feb 2004

      Responsibilities included welcoming all congregants and visitors, receiving all incoming calls, answering questions, dealing with correspondence, ordering all office supplies.

Education

  • Concordia University
    Bachelor of Arts - BA, Jewish/Judaic Studies
    1991 - 1994

Community

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