Susan Santillo

Sr Payment Processor at Deluxe Marketing Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Sr Payment Processor
      • Sep 2013 - Present

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Payment Processor
      • Apr 2013 - Present

      Process mail payments. Process mail payments.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Lead MIS Department
      • Apr 2012 - Present

    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • Customer Service Representative
      • Jan 2008 - Nov 2010

      Primary point of contact for business to business customers across North America. Managed entire order process while providing customer with highest quality level of service. Forecast adjustments, order placement, credit management, continual monitoring of orders for delivery date changes or transportation issues, and invoicing. Learned SAP system and fully implemented conversion from two systems to one. Selected to serve on conversion team, providing technical leadership ensuring complete and thorough implementation. Quick resolution for customer order changes. Maintained on time end of month closing each month by working with sales/inventory planning and credit.

    • Olefins Coordinator
      • Jan 1989 - Jan 2008

      Coordinated purchasing, sourcing, selling, supply chain and managing invoices for 3.5 billion pounds of product (value of $800 million annually) across North America. Including refinery/chemical and polymer grade propylene and ethylene/butene/hexane and propane. Chosen to manage monthly invoice for large supplier to ensure timely payment, achieving 5% savings annually. Analyzed data and logistics coordinating functions with plants and suppliers agents ensuring timely and cost effective olefins and propane purchasing distribution. Provided a major element of business control by verifying the report of monthly monomer contract prices and volumes. Focal point for auditors for end of year. Provided information to ensure audit passing each each. Power User for the SAP implementation in 1996. Anticipated monomer/SAP problems and developed solutions in timely fashion.

    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • Management Aide
      • Jan 1987 - Jan 1988

      Duties included salary planning for North America. Worked on the implementation team to bring HCICS system online. All salary administration tasks to maintain accuracy and coordination to update increase in salaries. Duties included salary planning for North America. Worked on the implementation team to bring HCICS system online. All salary administration tasks to maintain accuracy and coordination to update increase in salaries.

Education

  • Conrad High School

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