Experience

Strategic Communications

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Regional Account Manager

  • Jul 2018 - Present

  Women Owned Small Business & 8(a) JV SEWP V, CIO-CS and ADMC3 Contract Holder Cloud Services, AV/VTC and IT Staffing Let's work together! Women Owned Small Business & 8(a) JV SEWP V, CIO-CS and ADMC3 Contract Holder Cloud Services, AV/VTC and IT Staffing Let's work together!



ePlus inc.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Inside Sales Representative II, Federal System Integrators

  • Dec 2014 - Apr 2017

  • Managed all aspects of single $30m annual business account and $5m annual additional accounts • Managed opportunity lifecycle from inquiring about new opportunities, pipeline, quoting, ordering, open order management, and post-order support • Provided total solution offers which included upsells and cross sells to gain extra margin • Worked closely with end users and procurement contacts, channel distribution reps and manufacturing reps on projects from concept through completion • Lead on numerous individual programs with built in renewals of software and annual hardware upgrades • Owned deal registration and negotiation of pricing. Coordinated directly with engineering for BOM design and validation • Managed CRM entries, including opportunities, ERRs (engineering review), and CRRs (contracts review) • Met and exceeded expectations of weekly, monthly and annual contract deadlines, landmarks and goals • Proactively surveyed and met with operations and procurement staff of key accounts to gauge level of satisfaction and comply with customer’s contractual requirements • Software knowledge: Microsoft Office Professional Suite, Microsoft Dynamics CRM, ExoStar – Boeing, Raytheon, Lockheed, OASIS (NGC) Show less



Taylor Corporation

• United States
• Printing Services
• 700 & Above Employee

• Current Catalog Web Content Specialist

  • Aug 2013 - Dec 2014

  • Responsible for the currentcatalog.com brand website • Set up new products and promotions (average 2 new catalogs per month, approximately 300-500 new products monthly) • Perform regular maintenance of the website to ensure content accuracy and relevancy, including advertising copy, images, external links, marketing like products for additional cross sells • Responsible for metadata and other methods to optimize search engine positions (SEO) • Coordinate with other departments to ensure accuracy and timeliness of catalog launches to the website (Merchandising, Database, Copy, Photography, Imaging, Warehouse) • Work with Customer Service and other groups to resolve customer, product, or functionality issues • Audit all brand websites for quality and recommend improvements for best user experience • Oversaw workers in Cebu, Philippines during platform and data migration projects for 3 additional brands under the Taylor Corporation brand • Software knowledge: Microsoft Office Professional Suite, Adobe Scene 7, Alliance, Direct Tech, Marketlive Show less



Self-Employed

• Colorado Springs, Colorado Area

• Power Seller - eBay

  • 2009 - 2014

  Maintain 99%+ customer satisfaction with over 4,100 positive feedback Maintain over 800 active listings and inventory, acquire new products for sale on site Write detailed advertising copy (descriptions) and market items to relevant purchasers One day handling, shipping and response to all inquiries Software knowledge: Microsoft Office Professional Suite, Photoshop, Quickbooks Pro, PayPal, Windows XP Pro & 8 Maintain 99%+ customer satisfaction with over 4,100 positive feedback Maintain over 800 active listings and inventory, acquire new products for sale on site Write detailed advertising copy (descriptions) and market items to relevant purchasers One day handling, shipping and response to all inquiries Software knowledge: Microsoft Office Professional Suite, Photoshop, Quickbooks Pro, PayPal, Windows XP Pro & 8



USAA

• United States
• Financial Services
• 700 & Above Employee

• Insurance Sales Representative

  • 2010 - 2012

  Provided excellent customer service to military members and their dependents through servicing their insurance needs Maintained producer licenses for personal lines of insurance in 17 states Software knowledge: Portal, IOP, Microsoft Office Professional Suite, Windows XP Pro Provided excellent customer service to military members and their dependents through servicing their insurance needs Maintained producer licenses for personal lines of insurance in 17 states Software knowledge: Portal, IOP, Microsoft Office Professional Suite, Windows XP Pro



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Goverment & Education Sales

  • 2004 - 2009

  • Achieved and exceeded quota for six years – Customers included Purdue, University of Michigan, Rose-Hulman, Ivy Tech, City of Detroit, additional numerous schools and government agencies (DoD, VA, NASA) • Sales Rep of the year and numerous sales rep of the quarter • Large rollouts (1200+ systems) of standardized products for Purdue – College of Business and Computer Science • Received high volume of calls for public sector customers, prepared and completed quotes, requests for proposals and requests for information • Followed through from concept to completion with customer solutions based on existing contracts (GSA, SEWP, USAF-TAC), or creating new contracts as needed • Worked on a daily basis with numerous government contracts for equipment procurement and maintained standardized product catalogs • Created and maintained new employee training manuals as well as mentoring new hires • Software knowledge: ICC, Vista, OneStop, Yoda, NCRF, Product Bulletin, Salesforce, Microsoft Office Professional Suite, Windows XP Pro Show less



Ticor Title

• United States
• Real Estate
• 700 & Above Employee

• Title Insurance

  • Jan 2003 - Sep 2004

  Received and returned telephone calls from homeowners, lenders, escrow and realtors in a timely professional manner in order to review and resolve title issues before being filed Software knowledge: Softpro, Alpha, Tistar, Efolder, Microsoft Outlook, Windows 98/XP Received and returned telephone calls from homeowners, lenders, escrow and realtors in a timely professional manner in order to review and resolve title issues before being filed Software knowledge: Softpro, Alpha, Tistar, Efolder, Microsoft Outlook, Windows 98/XP



Community Care Property Management

• Livermore, CA

• Homeowner Association Manager

  • 2001 - 2003

  • Managed between 6 and 8 HOA’s at a time – ranging from 50-350 homes per HOA • Prepared agendas, attended and conducted Board of Director meetings • Fielded homeowners requests for services, reviews for compliance and welcomed new homeowners • Maintained homeowner databases, monthly newsletters and compliance letters • Worked with vendors for bids of services and goods to keep HOA’s looking their best • Reviewed and revised 3, 5 and 10 year reserve studies as needed to ensure funding was accurate to goals • Software knowledge: Microsoft Office Professional Suite, Windows 95/98/2000/ME/XP Show less