Susan Randles

Virtual Assistant at Awesome Admin
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Contact Information
us****@****om
(386) 825-5501
Location
Chirk, Wales, United Kingdom, GB

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Experience

    • United Kingdom
    • Executive Offices
    • 1 - 100 Employee
    • Virtual Assistant
      • Jan 2021 - Present

      A sole trader business offering administration support to small businesses.Data EntryBasic BookkeepingResearchEvent Co-ordinationDiary & Calendar ManagementTravel ArrangementsLifestyle ManagementEmail Detox A sole trader business offering administration support to small businesses.Data EntryBasic BookkeepingResearchEvent Co-ordinationDiary & Calendar ManagementTravel ArrangementsLifestyle ManagementEmail Detox

    • United Kingdom
    • Dairy Product Manufacturing
    • 1 - 100 Employee
    • Office and Accounts Administrator
      • Jun 2015 - Apr 2021

      Local milkman and grocery delivery service.Handle enquiries.Create accounts.Data entry.Call handler.Credit control. Local milkman and grocery delivery service.Handle enquiries.Create accounts.Data entry.Call handler.Credit control.

    • Hotel Receptionist
      • Sep 2012 - Dec 2013

      Local hotel offering 46 bedrooms, restaurant, bar and spa. My role was front of house and to provide a high level of customer service to all guests.Check in and out of guests.Make reservations.Handle queries.Answer switchboard.Take payments.Liaise with other departments regarding important guest information.Showcase the hotel to potential clients as a venue location. Local hotel offering 46 bedrooms, restaurant, bar and spa. My role was front of house and to provide a high level of customer service to all guests.Check in and out of guests.Make reservations.Handle queries.Answer switchboard.Take payments.Liaise with other departments regarding important guest information.Showcase the hotel to potential clients as a venue location.

    • United Kingdom
    • Motor Vehicle Manufacturing
    • Credit Control Officer
      • May 2005 - Sep 2010

      At the time Brake were the largest independent UK supplier of automotive brake parts, they have since incorporated with TRW. My role for the first 12 months here was as a Customer Service Adviser but I was internally headhunted. I was given the option to broaden my skills within either the marketing or accounts department. I opted for the accounts department and grew my finance skills.Bank ReconciliationDebt CollectionIssuing Credit NotesGenerating Invoices and StatementsHandling Account QueriesProcessing and Posting PaymentsMonitoring Petty Cash

    • Front Of House Manager
      • Apr 2003 - May 2005

      Local hotel offering 46 bedrooms, restaurant, bar and spa. My role was front of house and to provide a high level of customer service to all guests.Run Monthly Performance Reports.Organise Rotas and Staff Holidays.Account Management.Check in and out of guests.Make reservations.Handle queries.Answer switchboard.Take payments.Liaise with other departments regarding important guest information.Showcase the hotel to potential clients as a venue location. Local hotel offering 46 bedrooms, restaurant, bar and spa. My role was front of house and to provide a high level of customer service to all guests.Run Monthly Performance Reports.Organise Rotas and Staff Holidays.Account Management.Check in and out of guests.Make reservations.Handle queries.Answer switchboard.Take payments.Liaise with other departments regarding important guest information.Showcase the hotel to potential clients as a venue location.

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