As a manager Susan leads by example. She’s always willing to lend her expertise and provide constructive and positive feedback to both peers and direct reports. She lead our team with an emphasis on customer service and faced challenges with the mindset of a creative problem solver and strategic planner. Susan is the manager and mentor everyone hopes for. In the three years I reported to her at the Missouri History Museum I have become a more empathetic and communicative teammate and leader. Throughout the years, Susan promoted me to roles with more responsibilities resulting in my role as Receiving and Customer Relations Manager for the Museum Shop. Today, I am a thoughtful planner with an eye for good design and efficiency as well as a meticulous relationship builder. This is in large part due to Susan’s mentorship and even now, many years later, I still ask myself, ‘what would Susan do?’

I met Susan when I was a small business person creating locally made products for retail sale. As manager of the Missouri History Museum gift shop, Susan was dedicated to cultivating a roster of local merchants and has a keen eye for unique goods. Susan often gave me useful, practical advice on design suggestions to increase the marketability of my products. She is a winning combination of personable and professional. I highly recommend Susan and would be happy to provide more information in the future.

As a manager Susan leads by example. She’s always willing to lend her expertise and provide constructive and positive feedback to both peers and direct reports. She lead our team with an emphasis on customer service and faced challenges with the mindset of a creative problem solver and strategic planner. Susan is the manager and mentor everyone hopes for. In the three years I reported to her at the Missouri History Museum I have become a more empathetic and communicative teammate and leader. Throughout the years, Susan promoted me to roles with more responsibilities resulting in my role as Receiving and Customer Relations Manager for the Museum Shop. Today, I am a thoughtful planner with an eye for good design and efficiency as well as a meticulous relationship builder. This is in large part due to Susan’s mentorship and even now, many years later, I still ask myself, ‘what would Susan do?’

I met Susan when I was a small business person creating locally made products for retail sale. As manager of the Missouri History Museum gift shop, Susan was dedicated to cultivating a roster of local merchants and has a keen eye for unique goods. Susan often gave me useful, practical advice on design suggestions to increase the marketability of my products. She is a winning combination of personable and professional. I highly recommend Susan and would be happy to provide more information in the future.

As a manager Susan leads by example. She’s always willing to lend her expertise and provide constructive and positive feedback to both peers and direct reports. She lead our team with an emphasis on customer service and faced challenges with the mindset of a creative problem solver and strategic planner. Susan is the manager and mentor everyone hopes for. In the three years I reported to her at the Missouri History Museum I have become a more empathetic and communicative teammate and leader. Throughout the years, Susan promoted me to roles with more responsibilities resulting in my role as Receiving and Customer Relations Manager for the Museum Shop. Today, I am a thoughtful planner with an eye for good design and efficiency as well as a meticulous relationship builder. This is in large part due to Susan’s mentorship and even now, many years later, I still ask myself, ‘what would Susan do?’

I met Susan when I was a small business person creating locally made products for retail sale. As manager of the Missouri History Museum gift shop, Susan was dedicated to cultivating a roster of local merchants and has a keen eye for unique goods. Susan often gave me useful, practical advice on design suggestions to increase the marketability of my products. She is a winning combination of personable and professional. I highly recommend Susan and would be happy to provide more information in the future.