Susan Phillips (MCIPD)
Human Resources Assistant at Staverton Park Hotel & Golf Club- Claim this Profile
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Bio
Jonathan Pickard
In my experience Sue is an absolute pleasure to work with, proved to be a fantastic communicator at all levels of the company and clearly exhibited excellent business acumen. Sue very quickly established herself as a key member of the senior management team, bringing energy and knowledge to a critical role. She established excellent relationships and understood the network of colleagues she required to excel in her position. She exhibited really strong leadership, transforming her function and team in a relatively short space of time. Not afraid to deal with difficult situations, Sue also has a skill for being able to work tactically & strategically and switch between as the situation required. One of her greatest strengths is her ability to be pragmatic in ensuring the achievement of the best overall result for the business. I am truly sorry that Sue is no longer working for us. She will be fantastic in any HR role as this is her area of expertise, however she would excel in any role which requires good communication & understanding people, such as people management. I would not hesitate in employing her again and would recommend her to any company looking to improve what they do. She is an expert in her field, but would offer real value in a variety of roles to any business fortunate enough to have her.
Sharon Spencer
I would recommend Susan to any project that required the very best in HR execution. Susan has great duel focus protecting and promoting both fairness and equity for both the business and the individual alike. Susan quickly gains the respect and trust of those around her at every level, her own contributions add clear value. An HR professional that facilitates great strength of convictions through the knowledge of her craft with enthusiasm and positive energy. Through my working life I have met many HR professionals but not one so capable, approachable and constructive as Susan. It has been a pleasure, I wish Susan all the best for the future, any business will be fortunate to encompass her into their organisational design.
Jonathan Pickard
In my experience Sue is an absolute pleasure to work with, proved to be a fantastic communicator at all levels of the company and clearly exhibited excellent business acumen. Sue very quickly established herself as a key member of the senior management team, bringing energy and knowledge to a critical role. She established excellent relationships and understood the network of colleagues she required to excel in her position. She exhibited really strong leadership, transforming her function and team in a relatively short space of time. Not afraid to deal with difficult situations, Sue also has a skill for being able to work tactically & strategically and switch between as the situation required. One of her greatest strengths is her ability to be pragmatic in ensuring the achievement of the best overall result for the business. I am truly sorry that Sue is no longer working for us. She will be fantastic in any HR role as this is her area of expertise, however she would excel in any role which requires good communication & understanding people, such as people management. I would not hesitate in employing her again and would recommend her to any company looking to improve what they do. She is an expert in her field, but would offer real value in a variety of roles to any business fortunate enough to have her.
Sharon Spencer
I would recommend Susan to any project that required the very best in HR execution. Susan has great duel focus protecting and promoting both fairness and equity for both the business and the individual alike. Susan quickly gains the respect and trust of those around her at every level, her own contributions add clear value. An HR professional that facilitates great strength of convictions through the knowledge of her craft with enthusiasm and positive energy. Through my working life I have met many HR professionals but not one so capable, approachable and constructive as Susan. It has been a pleasure, I wish Susan all the best for the future, any business will be fortunate to encompass her into their organisational design.
Jonathan Pickard
In my experience Sue is an absolute pleasure to work with, proved to be a fantastic communicator at all levels of the company and clearly exhibited excellent business acumen. Sue very quickly established herself as a key member of the senior management team, bringing energy and knowledge to a critical role. She established excellent relationships and understood the network of colleagues she required to excel in her position. She exhibited really strong leadership, transforming her function and team in a relatively short space of time. Not afraid to deal with difficult situations, Sue also has a skill for being able to work tactically & strategically and switch between as the situation required. One of her greatest strengths is her ability to be pragmatic in ensuring the achievement of the best overall result for the business. I am truly sorry that Sue is no longer working for us. She will be fantastic in any HR role as this is her area of expertise, however she would excel in any role which requires good communication & understanding people, such as people management. I would not hesitate in employing her again and would recommend her to any company looking to improve what they do. She is an expert in her field, but would offer real value in a variety of roles to any business fortunate enough to have her.
Sharon Spencer
I would recommend Susan to any project that required the very best in HR execution. Susan has great duel focus protecting and promoting both fairness and equity for both the business and the individual alike. Susan quickly gains the respect and trust of those around her at every level, her own contributions add clear value. An HR professional that facilitates great strength of convictions through the knowledge of her craft with enthusiasm and positive energy. Through my working life I have met many HR professionals but not one so capable, approachable and constructive as Susan. It has been a pleasure, I wish Susan all the best for the future, any business will be fortunate to encompass her into their organisational design.
Jonathan Pickard
In my experience Sue is an absolute pleasure to work with, proved to be a fantastic communicator at all levels of the company and clearly exhibited excellent business acumen. Sue very quickly established herself as a key member of the senior management team, bringing energy and knowledge to a critical role. She established excellent relationships and understood the network of colleagues she required to excel in her position. She exhibited really strong leadership, transforming her function and team in a relatively short space of time. Not afraid to deal with difficult situations, Sue also has a skill for being able to work tactically & strategically and switch between as the situation required. One of her greatest strengths is her ability to be pragmatic in ensuring the achievement of the best overall result for the business. I am truly sorry that Sue is no longer working for us. She will be fantastic in any HR role as this is her area of expertise, however she would excel in any role which requires good communication & understanding people, such as people management. I would not hesitate in employing her again and would recommend her to any company looking to improve what they do. She is an expert in her field, but would offer real value in a variety of roles to any business fortunate enough to have her.
Sharon Spencer
I would recommend Susan to any project that required the very best in HR execution. Susan has great duel focus protecting and promoting both fairness and equity for both the business and the individual alike. Susan quickly gains the respect and trust of those around her at every level, her own contributions add clear value. An HR professional that facilitates great strength of convictions through the knowledge of her craft with enthusiasm and positive energy. Through my working life I have met many HR professionals but not one so capable, approachable and constructive as Susan. It has been a pleasure, I wish Susan all the best for the future, any business will be fortunate to encompass her into their organisational design.
Experience
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Staverton Park Hotel & Golf Club
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United Kingdom
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Hospitality
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1 - 100 Employee
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Human Resources Assistant
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Mar 2022 - Aug 2023
Supporting the HR Manager with the general day-to-day HR activities. Supporting the HR Manager with the general day-to-day HR activities.
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Merryhill Accountancy Services Limited
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United Kingdom
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Accounting
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1 - 100 Employee
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Accounts Assistant
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Jan 2020 - Nov 2021
Working with a small portfolio of UK and International clients, managing their day-to-day accounting processes. Working with a small portfolio of UK and International clients, managing their day-to-day accounting processes.
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City Gaming Limited
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United Kingdom
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Gambling Facilities and Casinos
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1 - 100 Employee
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Project Co-ordinator
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Sep 2019 - Nov 2019
Appointed to co-ordinate the standardisation of payroll systems\processes across the business after the Company had acquired 17 Amusement Game stores that had varying payroll processes in place. Appointed to co-ordinate the standardisation of payroll systems\processes across the business after the Company had acquired 17 Amusement Game stores that had varying payroll processes in place.
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KINGFISHER WATER TREATMENT LIMITED
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United Kingdom
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Utilities
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1 - 100 Employee
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Site Assistant
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May 2019 - Jul 2019
Supporting the Managing Director, Site Operations Manager and Operations Team with the day-to-day office & operational admin activities. Supporting the Managing Director, Site Operations Manager and Operations Team with the day-to-day office & operational admin activities.
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Jenrick Food and Drink
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Branch Administrator
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Oct 2018 - Mar 2019
Working in a busy sales environment, supporting a team of recruitment consultants with the day-to-day administration processes. Working in a busy sales environment, supporting a team of recruitment consultants with the day-to-day administration processes.
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UV DESIGN & ENGINEERING LTD
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United Kingdom
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Motor Vehicle Manufacturing
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Office Co-ordinator
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May 2017 - Sep 2018
Assisting with the day-to-day sales and office admin activities. Assisting with the day-to-day sales and office admin activities.
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OCLARO
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United States
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Telecommunications
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400 - 500 Employee
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HR Manager
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Apr 2016 - Apr 2017
Responsible for the UK HR Operation (c.380 staff based at 2 UK sites - Towcester & Devon), providing operational and strategic support/direction to the business. Responsible for the UK HR Operation (c.380 staff based at 2 UK sites - Towcester & Devon), providing operational and strategic support/direction to the business.
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Hendrickson
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United States
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Truck Transportation
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700 & Above Employee
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HR Manager
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Jan 2014 - Sep 2015
Working as part of the Senior Management team, responsible for formulating & implementing the HR business strategy, in order to allow for continued growth. Working as part of the Senior Management team, responsible for formulating & implementing the HR business strategy, in order to allow for continued growth.
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Codemasters
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United Kingdom
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Computer Games
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300 - 400 Employee
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Director, Human Resources
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Apr 2006 - Sep 2013
Responsible for formulating & driving the Company’s HR strategy, in order to meet the overall Company goals. This included creating a high volume recruitment and retention strategy, designing a competitive reward strategy and identifying/implementing a suitable development strategy, to cater for the changing business needs.
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HR Manager
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May 2003 - Apr 2006
Reporting to the Director, Human Resources, responsible directly for a small team of HR staff and overseeing the day-to-day HR operation for approximately 400 staff. Working closely with the Director, HR in developing/implementing the HR strategy, in order to meet with the overall company objectives.
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Resourcing Specialist
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Jun 2001 - Apr 2003
Initially employed as a recruitment specialist, targeted to recruit in excess of 100 new hires during a busy period of growth. Following on from this initial project, I then commenced performing a more HR Generalist role, providing best practice advice and support to the Management on all employment related matters.
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The Wine Corporation
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Northampton
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Customer Services Manager
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Sep 2000 - Jun 2001
Responsible for ensuring the smooth day-to-day operation of the Customer Services Department and management of the team. Deputising in the Call Centre Manager’s absence and acting as ‘mentor’ to the Call Centre Team Leaders. Responsible for ensuring the smooth day-to-day operation of the Customer Services Department and management of the team. Deputising in the Call Centre Manager’s absence and acting as ‘mentor’ to the Call Centre Team Leaders.
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The Adecco Group
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Switzerland
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Human Resources Services
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700 & Above Employee
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Recruitment Consultant
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Apr 2000 - Sep 2000
Responsible for managing the profitability of the permanent section within the Branch, by developing new and managing existing key account business.
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Onsite Manager
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Jan 1996 - Mar 2000
Responsible for managing one of Adecco’s key accounts (Barclays Clearing Services), involving the usage and management of 150-200 temporary agency staff.
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