Susan Palmer

Associate at Verditer Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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Experience

    • United Kingdom
    • Human Resources
    • 1 - 100 Employee
    • Associate
      • Sep 2018 - Present

      • Recognised for raising staff morale and retention by developing and embedding a job classification framework for an Education sector client, gained praise from employees for their inclusion in the approach • Co-ordinate remuneration policies and advise senior management on staff salaries that meet external benchmarks, interpret key data to create pay and benefits benchmarking reports for both an Education Sector client and a family owned construction company • Delivered a 30% saving by providing a more logical approach to equal pay for a large technology firm whilst ensuring a wider coverage of employees • Produced a Gender Pay Gap report for a leading international law firm to include partners as per The Law Society guidelines, provided key advice on gender pay, whilst highlighting seniority differences in the organisation. • Delivered a strategic pay and benefits review for a silver circle international law company reviewing their approach to annual increments for fee-earning employees Show less

    • United Kingdom
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Reward Consultant
      • Jun 2019 - Dec 2020

      ● Managed numerous projects, including first and all subsequent versions of the HR DataHub platform. ● Designed metrics on the platform and worked with developers to ensure accurate delivery, managing progress and costs through Azure DevOps. ● Undertook testing and troubleshooting of all areas of the platform with the aim of ensuring services met client needs and complied with HR DataHub strategy ● Collaborated with clients to create surveys on all aspects of pay and benefits as well as issues around diversity and inclusion and COVID-19; translating results, presenting findings and providing useful commentary. ● Created and updated job descriptions, job levels, data collection tools and guidance notes, regularly updating the process to ensure inclusion of topical data Show less

    • United Kingdom
    • Education Administration Programs
    • 500 - 600 Employee
    • Interim Reward Manager
      • Mar 2018 - Aug 2018

      ● Direct reporting responsibilities to the Reward Director, tasked to complete a six week contract, but due to commitment and achievements contract was extended ● Re-aligned UK pay scales by region to allow transparency of UK scales and successfully received the budget required to resolve key recruitment issues. ● Created and delivered new pay scales for global centres in the USA and China saving several thousand pounds by sourcing a more cost-efficient data source ● Standardised the grading structure against all external survey providers to ensure consistency of results ● Formulated relationships with key stakeholders in the company globally to support them from a Reward perspective ● Delivered the Gender Pay Gap report for Into University Partnerships, expanding the methodology globally to anticipate any internal issues both within and outside the UK ● Led a job matching exercise to compare UK roles to the Mercer job classification guide enabling data submission to their Total Reward Survey ● Created tools in excel to support the roll-out of performance related pay in UK functions aiding managers visually to understand the impact of their decisions. ● Supported the global Human Resources team on all reward issues to ensure best practice was delivered Show less

    • Belgium
    • Accounting
    • 700 & Above Employee
    • Interim Reward Manager
      • Apr 2008 - Jun 2011

      ● Undertook assignments for the company on a four month basis every year to provide additional support across all aspects of reward during their exceptionally busy UK salary review period ● End to end management of numerous projects, including standardisation of overtime, creation of regional salary scales, analysis of benefit policy and ad-hoc analysis to aid the salary review process ● Undertook assignments for the company on a four month basis every year to provide additional support across all aspects of reward during their exceptionally busy UK salary review period ● End to end management of numerous projects, including standardisation of overtime, creation of regional salary scales, analysis of benefit policy and ad-hoc analysis to aid the salary review process

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Reward Manager (interim)
      • Sep 2003 - Mar 2005

    • United States
    • Financial Services
    • 700 & Above Employee
    • Reward Manager (interim)
      • Oct 2001 - Apr 2003

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Consultant
      • May 2000 - Oct 2001

    • Assistant Vice President
      • Sep 1997 - Feb 2000

  • Hay Group
    • London, United Kingdom
    • Information Consultant
      • Dec 1988 - Sep 1997

Education

  • Boclair Acadamy, Bearsden

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