Susan Ozowski

Ministry Assistant to Pastor at St. Elizabeth Ann Seton Catholic Church
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

/5.0
/ Based on 2 ratings
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Christina Lynch

Susan is a dedicated, hard working executive assistant. Over the past two years she has not only completed all tasks presented to her but has taken the initiative to complete them through a spirit of excellence. No matter the task or time nature she has risen to the challenge with a positive attitude and contagious joy. I would recommend her without reservation.

Sue Baars, PhD

During the past year and a half that Susan has worked for the Catholic Psychotherapy Association she has proved to be a tremendous asset to our organization. Not only are her administrative skills valuable to us, but Susan has demonstrated time and again that critical thinking, responsiveness and reliability are some of her biggest strengths. Susan often makes helpful suggestions toward improving our organization’s visibility and enhancing services for our members, and has repeatedly gone beyond what we have expected of her. In addition, Susan is a pleasure to work with, as her professionalism is underscored by her warmth and great sense of humor. If we could hire her full-time, I would do it in a heartbeat!

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Experience

    • United States
    • Religious Institutions
    • 100 - 200 Employee
    • Ministry Assistant to Pastor
      • Jul 2022 - Present

    • Assistant to Rector
      • Mar 2015 - Jul 2022

    • Membership Assistant
      • Sep 2012 - Mar 2015

      Provide administrative support to non-profit organization, board of directors and over 200 member affiliates. Increased membership renewal statistics by 49.2% through improved database management and maintenance. Processed all correspondence and inquiries and maintain website content. Annual Conference event planning. Provide planning support to conference Chair including speaker contracts, agenda, design online conference registration form, AV equipment needs, solicit and secure vendors and advertisers, track registration & payment. Show less

    • Human Resources Assistant
      • Mar 2012 - Feb 2015

      Developed and implemented comprehensive Employee Handbook and HR forms and maintenanceof HR policies and procedures. Created employee on-boarding through assimilation, employee/office policies, office set-up. Maintain employee personnel files and benefit forms andinformation. Ministry Safe Abuse & Prevention Safety Liaison – training personnel and volunteers how to provide a safe and secure environment for minors and vulnerable adults; inform personnel and volunteers of FUMC policy on the prevention of child abuse; assess suitability of volunteers (300+) to work with minors or vulnerable adults by review of application, background and reference check, video/quiz and one-on-one interview. Show less

    • Executive Assistant to Senior Pastor
      • May 2011 - Feb 2015

      Maintain pastor’s calendar, draft and/or edit correspondence, schedule meetings and conferences, take and distribute minutes, coordinate day to day business meetings, and events. Accept, screen, and route telephone calls. Apply discretion and professional judgment to understand confidential nature of calls.

    • Executive Administrative Manager
      • Feb 2002 - Feb 2015

      Primary administrative point of contact and liaison to Business Administrator, two Associate Pastors, eleven program staff, two Administrative Assistants. Reduced administrative budget between 9 and 13% seven consecutive years through contract negotiations, reorganizing vendor and office purchasing practices. Streamline administrative policies and work process, improved workload efficiency, reducing administrative expenses. Led church website redesign. Maintain website content. Research; purchase, negotiate contracts for all office equipment, including telecommunication, computers and peripherals. Fiduciary responsible for the authorization of financial assistance to church members and non-church members. Show less

    • Sr. Sales Administrator/Customer Support
      • Jan 2000 - Feb 2002

      Supported COO and ten regional sales representatives prepare product quotes, respond to customer inquiries, provide monthly sales and order processing reports. Project team member on new Return Material Authorization (RMA) process, collaborating with multiple employees and functional departments. Reduced RMA turn-around time from 38.9 days to 3.2. Directed product release dates, price lists, and tracked products by serial numbers for purchase and warranty data. Initiate travel arrangements and office set-up for sales representatives. Show less

    • Office Administrator
      • Aug 1997 - Jan 2000

      Executed implementation of ISO 9000 Quality Assurance program. Established and maintained Material Safety Data Sheets (MSDS) of all products. Organized new product marketing program, including product brochures. Maintained schedules of sales, inventory, accounting, production and delivery. Executed implementation of ISO 9000 Quality Assurance program. Established and maintained Material Safety Data Sheets (MSDS) of all products. Organized new product marketing program, including product brochures. Maintained schedules of sales, inventory, accounting, production and delivery.

    • Sr. Account Representative
      • May 1985 - Apr 1990

      Research market value of lost or stolen goods with competitive replacement bids; providing insurance agents with 24 hour-turn around service. Exceeded sales quota four years consecutively. Research market value of lost or stolen goods with competitive replacement bids; providing insurance agents with 24 hour-turn around service. Exceeded sales quota four years consecutively.

    • Medical Claims Examiner
      • Jul 1981 - Feb 1985

      Verify policyholder eligibility and determine payment or denial of claim. Verify policyholder eligibility and determine payment or denial of claim.

Community

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