Susan Osness

Customer Service Representative at Marathon Bank
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Contact Information
us****@****om
(386) 825-5501
Location
Wausau-Stevens Point Area

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Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • Customer Service Representative
      • Jul 1996 - Present

      I provide general office support with a variety of clerical activities and related tasks. I am responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical duties. Other duties include updating information on the bank website, handle email inquiries from the website, perform as a team member in allocating and coordinating the work flow between departments. I maintain the highest level of confidentiality with customer and bank information, I work as a liaison between departments for issues that can not be resolved at the teller line, assist customers in opening, closing, and assessing safe deposit boxes. I also handle some auditing of monthly, quarterly, and yearly reports. I perform many duties as may be assigned by Management, meet and exceed goals set by management and I am compliant with regulatory requirements. Show less

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Independant Distributor, Essential Oils
      • Mar 2015 - Present

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Bookkeeping/Accounting
      • Sep 1992 - Jul 1996

Education

  • Northcentral Technical College
    Associate’s Degree, Information Processing
    1994 - 1996
  • Rib Lake High School
    High School

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