Experience

SportClips Haircuts
• United States
• Individual and Family Services
• 100 - 200 Employee
• Stylist

  • Aug 2022 - Present


YMCA of Greater Charlotte

• United States
• Non-profit Organizations
• 500 - 600 Employee

• Sales ans Service Lead

  • Aug 2021 - Aug 2022

  • Responsible for all monetary, program, and registration transactions in Personify while maintaining balanced money bags • Conducts Listen First interviews and tours with perspective member tours • Support the Branch Retention Plan that includes processes for initial engagements; follow up, member contacts, exit interviews and new member tracking • Follow up with prospective members who visit the branch through electronic communication, postcards, and phone calls as needed. • Coordinate Member Involvement activities such as member socials, member birthdays, member anniversaries, and member get wells, etc. as needed. • Establish leadership for the Annual Community Support Campaign. • Work with the Community Directors to develop member involvement programs, which result in member retention and volunteerism in their perspective departments • Maintain sufficient inventory of all front desk supplies • Maintain a positive working relationship with other department and staff • Coach all front-line Member Services staff assigned to his/her shift so they are given the confidence and accountability they need to succeed Show less



The McAll House

• United States

• Cosmetologist

  • Jul 2017 - Aug 2022

  • Prepare chemicals, products and equipment for treatments • Recommend a hairstyle compatible with a client’s physical feature or determining a style from the client’s instructions or preference • Making sure the customers are identified and fully met • Creating a relaxed friendly and clean environment for customers • Creating, updating and maintaining accurate customer records • Booking client appointments with efficient time allocated for each appointment • Complying with and promoting all relevant Health and Safety policies • Performing shampoos, scalp and hair treatments Show less

• Member Service Representative

  • Jan 2016 - Feb 2021

  • Handle all inquiries and situations at the Member Service Desk• Maintain a customer-friendly demeanor by being sensitive to member needs • Knowledgeable of all information pertaining to YMCA Programs and events• Register members and non-members for various programs offered each session• Answer phones politely and efficiently• Manage money and complete daily edit at the end of each shift• Obtain and maintain current CPR & AED Certification• Assist members in the location and record keeping of lost property• Ensure supplies and schedules are available at all times• Adhere to all quality standards as put forth by the Metro Quality Department Show less

• Preschool Teacher/ Sub

  • Jan 2015 - May 2017

• Transportation Specialist

  • Apr 2015 - Jan 2016

• Afterschool/Camp Counselor

  • Aug 2008 - Jan 2016



Great Clips

• United States
• 500 - 600 Employee

• Stylist

  • Nov 2017 - Jun 2018

  • Provide technical hair services including, but not limited to shampooing, cutting and styling. • Analyze hair and scalp condition and provide basic treatment or advice on beauty care treatments for scalp and hair • Performing 16-22 haircuts within a 6-9 hour shift ranging from 14-17 minutes • Restock workstations and inform management of necessary inventory needing replacement • Adhere to Great Clips standards for excellence in customer service and cleanliness • Provide technical hair services including, but not limited to shampooing, cutting and styling. • Analyze hair and scalp condition and provide basic treatment or advice on beauty care treatments for scalp and hair • Performing 16-22 haircuts within a 6-9 hour shift ranging from 14-17 minutes • Restock workstations and inform management of necessary inventory needing replacement • Adhere to Great Clips standards for excellence in customer service and cleanliness


Ivester Jackson - Christie's International Real Estate
• United States
• Real Estate
• 1 - 100 Employee
• Administrative Assistant

  • Sep 2015 - Sep 2016