Experience

United Claims Service

• United States
• Insurance
• 1 - 100 Employee

• Director Of Business Development

  • Jun 2020 - Present

  Houston, Texas, United States With our customers, we explore and apply methods to improve service delivery while positively effecting the bottom line This ultimately reduces call volume along with stress on staff and allows them to efficiently manage their responsibilities. The result is a streamlined operation resulting in repeat business.



DONAN

• United States
• Engineering Services
• 100 - 200 Employee

• Account Specialist

  • Mar 2020 - Jun 2020

  Houston, Texas, United States Executive leader with 20 years proven gains in sales and account management. Hunter, Researcher, Cold Caller and Closer.



AmerAdjust

• United States
• Insurance
• 1 - 100 Employee

• VP Business Development

  • May 2017 - Mar 2020

  Nationwide Leader in the insurance industry addressing property, workers compensation and liability markets with proven service programs. Results oriented with an eye on processes, delivery and the establishment of long term customer relationships. Effective collaborator facilitating a team approach to maximize results.



RYZE Claim Solutions

• United States
• Insurance
• 100 - 200 Employee

• Sales Manager

  • Dec 2013 - May 2017

  Houston, Texas Sales and customer service in the South Central Region and Midwest, providing the most expedient response to all customer requests. Research, prospecting, cold calls, all resulting in the acquisition of new and renewed opportunities to assist the insurance industry with daily and catastrophe property adjusting services, casualty, and heavy equipment claims.



Amcat Property Adjusting Services

• VP, Business Development/National Account Executive

  • Jan 2005 - Nov 2013

  United States Elevated company from a small regional firm to a nationally recognized organization via strategic planning, cold calling, proposal preparation, and contract negotiations. Dramatically increased customer base over 93% from three customers to over forty. Executive team member elevating brand awareness, evaluating processes, and ensuring effective account management. Coordinated all trade shows and industry functions including booth design, marketing materials, and customer entertainment.… Show more Elevated company from a small regional firm to a nationally recognized organization via strategic planning, cold calling, proposal preparation, and contract negotiations. Dramatically increased customer base over 93% from three customers to over forty. Executive team member elevating brand awareness, evaluating processes, and ensuring effective account management. Coordinated all trade shows and industry functions including booth design, marketing materials, and customer entertainment. Knowledgeable of insurance principles, terms, customs, practices and sale cycles. Show less



Home

• Individual and Family Services
• 300 - 400 Employee

• Homemaker

  • Sep 1992 - Dec 2004

  Carrollton, TX Raised two great kids while keeping family organized all with a sense of humor.



Crawford and Company

• United States
• Insurance

• National Account Executive

  • Apr 1988 - Aug 1992

  Texas, Oklahoma, Louisiana, Arkansas, New Mexico Consultative sales requiring creatively designed programs mitigating the risk connected to workers compensation, liability, and long term disability claims. Analytically identified customer programs and presented solutions effectively increasing claim closure rates by over 60%. Captured the first million dollar contract for new product line.

• Branch Manager

  • Sep 1984 - Apr 1988

  Oklahoma and Louisiana Efficiently managed three offices in two states. Tripled revenue in nine months. Built and retained top performing team of professionals delivering established and new service lines. Successfully expanded the organization to include a fourth location increasing state recognition. Selected from all managers nationwide to teach Effective Sales Techniques at the annual managers meeting. Recognized for comprehensive Branch Sales Plan.