Susan Michaud
Vice President, Clinical Integration at ProTom International- Claim this Profile
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Bio
John B.
As the operations & customer service manager for the proton therapy equipment vendor, I worked closely with Sue at MGH's Francis H. Burr Proton Therapy Center. Sue was motivated first and foremost by the patients she cared for, and the treatment they received. She always took an active role to ensure the best and most reliable treatment was given to patients. It was a very meaningful opportunity to experience the sincere care and enthusiasm which Sue and her team had for cancer patients.
John B.
As the operations & customer service manager for the proton therapy equipment vendor, I worked closely with Sue at MGH's Francis H. Burr Proton Therapy Center. Sue was motivated first and foremost by the patients she cared for, and the treatment they received. She always took an active role to ensure the best and most reliable treatment was given to patients. It was a very meaningful opportunity to experience the sincere care and enthusiasm which Sue and her team had for cancer patients.
John B.
As the operations & customer service manager for the proton therapy equipment vendor, I worked closely with Sue at MGH's Francis H. Burr Proton Therapy Center. Sue was motivated first and foremost by the patients she cared for, and the treatment they received. She always took an active role to ensure the best and most reliable treatment was given to patients. It was a very meaningful opportunity to experience the sincere care and enthusiasm which Sue and her team had for cancer patients.
John B.
As the operations & customer service manager for the proton therapy equipment vendor, I worked closely with Sue at MGH's Francis H. Burr Proton Therapy Center. Sue was motivated first and foremost by the patients she cared for, and the treatment they received. She always took an active role to ensure the best and most reliable treatment was given to patients. It was a very meaningful opportunity to experience the sincere care and enthusiasm which Sue and her team had for cancer patients.
Credentials
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Radiation Therapist- Certified / Registered
American Registry of Radiologic TechnologistsOct, 1988- Oct, 2024 -
Master Captain
U.S. Coast Guard / Merchant Mariner Credential
Experience
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ProTom International
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United States
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Medical Equipment Manufacturing
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1 - 100 Employee
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Vice President, Clinical Integration
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Aug 2013 - Present
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Vector Consulting, LLC
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Business Consulting and Services
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President
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Apr 2012 - Jul 2013
Vector Consulting, LLC provides knowledge and experience to help plan, design and implement efficient clinical operations in a proton therapy center. Vector Consulting owner / president, Susan Michaud, has over 29 years of experience in the proton therapy field. These 29 years provide recommendations that are based on real-world experiences in multiple proton therapy centers (academic and for-profit), at all stages of development. This diverse, multi-dimensional background provides expertise in the following areas: •Proton technology development (Clinical user interface, mechanical system functionality with the end user, immobilization system development, imaging system design and implementation) •Clinical integration of technology •Center design / floor plans •Billing / coding and Charge Master for proton therapy •Patient population modeling •Anesthesia implementation •Regulatory compliance •Vendor and systems selection •Staffing models •OIS (Oncology Information System) population and configuration •Treatment delivery techniques •Management leadership at all levels (Effective, knowledgeable communication with all center staff: MDS, Physicist, Dosimetrists, RTTs, RNs, Administrative, Facilities, Engineering, Marketing and Business Analysis) Thoughtful guidance in implementing a proton therapy program will allow clients to plan, manage and operate efficient proton centers within budget and on-time. Vector Consulting will work collaboratively with project teams to achieve a positive patient experience at all levels. Optimizing workflow, reduce start-up delays and errors, decrease overall operating costs, positively influence technology adoption, enhance patient care and provide center staff with expert assistance. For more information please contact the Vector Consulting President, Susan Michaud, B.S.R.T.T., via Linked in messaging. Show less
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Director, Clinical Operations
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Apr 2011 - Dec 2011
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Corporate Director, Radiation Therapy Services
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Apr 2008 - Apr 2011
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Massachusetts General Hospital
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United States
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Hospitals and Health Care
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700 & Above Employee
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Director, Radiation Therapy Services
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2007 - 2008
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Technical Manager, Proton Therapy
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1998 - 2007
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Senior Radiation Therapist
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1992 - 1998
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Lahey Clinic
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Radiation Therapist
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1990 - 1992
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Cape Cod Hospital
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United States
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Retail
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Radiation Therapist
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1988 - 1990
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Education
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Harvard Joint Center for Radiation Therapy / Massachusetts College of Pharmacy, Boston MA
Associate of Science, Radiation Therapy -
Emmanuel College, Boston MA
Bachelor of Science, Business Administration
Community
