Experience

Symitar

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Programmer & Technical Support Engineer

  • Feb 2022 - Present

  Remote in San Diego

• Corporate Technical Instructor-Advanced

  • Feb 2018 - Feb 2022

  Greater San Diego Area Teaching multiple courses including: PowerOn 101 & 102 -a proprietary programming language, SymXchange -API to Episys, PL/1 new programmer training – functional programming language introduction. • Conduct effective training classes in live, virtual, and hands-on-lab WebEx environments. Travel as needed to conduct classes. • Review instructional materials as SME for instructional designers. • Generated an average revenue of $2,000 per student for week long training class. • Skilled… Show more Teaching multiple courses including: PowerOn 101 & 102 -a proprietary programming language, SymXchange -API to Episys, PL/1 new programmer training – functional programming language introduction. • Conduct effective training classes in live, virtual, and hands-on-lab WebEx environments. Travel as needed to conduct classes. • Review instructional materials as SME for instructional designers. • Generated an average revenue of $2,000 per student for week long training class. • Skilled at presenting information at the appropriate level for a broad range of student aptitudes. • Optimize instructor / student rapport by sharing personal tips and antidotes, reducing learning obstacles and encouraging participation.



Jack Henry

• United States
• Financial Services
• 700 & Above Employee

• Advanced Software Engineer

  • Feb 2014 - Feb 2018

  San Diego, California Internet Services - NetTeller Episys Dev/Tech Provide backend and middleware 24 hr support for NetTeller online banking software. Diagnose, troubleshoot, and code in Pl/1 mainframe language and the Symitar proprietary scripting language PowerOn. Use vi, EditPlus, BeyondCompare, Unix. Resolved cases for client facing issues that cannot be resolved by first-level resources. Develop and implement software fixes. Perform code reviews. Collaborate with appropriate departments as… Show more Internet Services - NetTeller Episys Dev/Tech Provide backend and middleware 24 hr support for NetTeller online banking software. Diagnose, troubleshoot, and code in Pl/1 mainframe language and the Symitar proprietary scripting language PowerOn. Use vi, EditPlus, BeyondCompare, Unix. Resolved cases for client facing issues that cannot be resolved by first-level resources. Develop and implement software fixes. Perform code reviews. Collaborate with appropriate departments as needed to facilitate successful resolutions. Assist customer support personnel with questions and research as a NetTeller SME. Show less



Symitar

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Programmer Analyst

  • Feb 2007 - Feb 2014

  Batch Cards Implementation and Support Created and modified PL/1 edits and Power On scripts using the appropriate Change Management procedures. Wrote work plans and case estimates. Performed code reviews. Maintained case load, set priorities, and met deadlines. Maintained high standards and good working relationships with team members, clients, and management. Continuously increased professional knowledge through utilization of internal resources such as training manuals… Show more Batch Cards Implementation and Support Created and modified PL/1 edits and Power On scripts using the appropriate Change Management procedures. Wrote work plans and case estimates. Performed code reviews. Maintained case load, set priorities, and met deadlines. Maintained high standards and good working relationships with team members, clients, and management. Continuously increased professional knowledge through utilization of internal resources such as training manuals and internal documentation, as well as use of external resources such as college coursework. Show less



Chevron

• United States
• Oil and Gas
• 700 & Above Employee

• Programmer Analyst

  • 1989 - 1992

  Computer Applications Department, Manufacturing, Chemicals and Engineering Division Projects included setting up Electronic Data Interchange partnership with Fisher-Price and the Vision 2000 project. Completed Installed Systems Support programmer rotation. Provided 24-hour production support for Chevron Chemical Company information systems, including Order Entry, Accounts Receivable, Sales and Inventory Accounting, and all batch streams. Conducted… Show more Computer Applications Department, Manufacturing, Chemicals and Engineering Division Projects included setting up Electronic Data Interchange partnership with Fisher-Price and the Vision 2000 project. Completed Installed Systems Support programmer rotation. Provided 24-hour production support for Chevron Chemical Company information systems, including Order Entry, Accounts Receivable, Sales and Inventory Accounting, and all batch streams. Conducted hiring interviews and trained new hires and interns. Handled client calls, investigated problems, and corrected time critical errors Show less