Susan Massa
Realtor at Coldwell Banker Heritage, Realtors- Claim this Profile
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Bio
Experience
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Coldwell Banker Heritage, Realtors
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Real Estate
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1 - 100 Employee
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Realtor
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Oct 2016 - Present
Professional Service: Commitment, Sincerity, Integrity and Intensity is what you can count on from me as a Professional Realtor. Selling Real Estate 100%. My attention to detail is my everlasting trademark. Professional Service: Commitment, Sincerity, Integrity and Intensity is what you can count on from me as a Professional Realtor. Selling Real Estate 100%. My attention to detail is my everlasting trademark.
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President
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Jun 2006 - Present
Mobile Concierge LLC - Lifestyle Management / Personal Assistance July 2006 – present • Offering an extensive list of services at a business level or private. • Services are selected, created or packaged to meet the exact needs of the client. Mobile Concierge LLC - Lifestyle Management / Personal Assistance July 2006 – present • Offering an extensive list of services at a business level or private. • Services are selected, created or packaged to meet the exact needs of the client.
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Dorothy Lane Market
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United States
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Retail Groceries
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100 - 200 Employee
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Healthy Living Advisor
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Apr 2014 - Oct 2016
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Hochman Plunkett Co., L.P.A.
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United States
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Law Practice
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1 - 100 Employee
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Client Representative
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2012 - Mar 2013
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Relay Express, Inc.
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United States
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Truck Transportation
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1 - 100 Employee
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Account Executive
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2011 - 2012
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International Operations Manager
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Nov 1981 - Jun 2006
United Parcel Service (formerly Emery Worldwide), Vandalia, OH Nov. 1981 – July 2006 Operations Manager International Imports and Exports • Manage and oversee all aspects of the Dayton International Operations ensuring all governmental regulations are adhered to. • Manager of 145 hourly employees, 5 salaried supervisors & a clerical staff of 25 employees. • Analyzed market and products available, worked with customers to meet their business needs. • Maintained time definite transit requirements. • Communicated with various governmental agencies (U.S. Customs Border Protection, FAA, TSA, DOT, OSHA USDA, FDA, IRS, etc.) to maintain compliance. • Maintained ISO compliance, corporate policy and all goals set for Safety and Service. • Administered annual operating budget and performed evaluations and monitoring for budget. • Interviewing, hiring and training employees, planning, assigning and directing work. • Business Process Improvement / Mapping. • Monitored system performance results and provided direction to improve. • Provided tactical direction, leadership, guidance and evaluation for Operations. • Interpreted and analyzed documents, contracts and procedures. • Interfaced with all levels of internal employees and external organizations with a high degree of courtesy, tact and discretion. • Managed a large fleet of heavy equipment to support aircraft and operations. • Manager of Quality Control Programs consistently achieving high performance ratings.
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Education
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University of Dayton
Business, Management, Marketing, and Related Support Services