Susan Massa

Realtor at Coldwell Banker Heritage, Realtors
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • Real Estate
    • 1 - 100 Employee
    • Realtor
      • Oct 2016 - Present

      Professional Service: Commitment, Sincerity, Integrity and Intensity is what you can count on from me as a Professional Realtor. Selling Real Estate 100%. My attention to detail is my everlasting trademark. Professional Service: Commitment, Sincerity, Integrity and Intensity is what you can count on from me as a Professional Realtor. Selling Real Estate 100%. My attention to detail is my everlasting trademark.

    • President
      • Jun 2006 - Present

      Mobile Concierge LLC - Lifestyle Management / Personal Assistance July 2006 – present • Offering an extensive list of services at a business level or private. • Services are selected, created or packaged to meet the exact needs of the client. Mobile Concierge LLC - Lifestyle Management / Personal Assistance July 2006 – present • Offering an extensive list of services at a business level or private. • Services are selected, created or packaged to meet the exact needs of the client.

    • United States
    • Retail Groceries
    • 100 - 200 Employee
    • Healthy Living Advisor
      • Apr 2014 - Oct 2016

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Client Representative
      • 2012 - Mar 2013

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Account Executive
      • 2011 - 2012

    • International Operations Manager
      • Nov 1981 - Jun 2006

      United Parcel Service (formerly Emery Worldwide), Vandalia, OH Nov. 1981 – July 2006 Operations Manager International Imports and Exports • Manage and oversee all aspects of the Dayton International Operations ensuring all governmental regulations are adhered to. • Manager of 145 hourly employees, 5 salaried supervisors & a clerical staff of 25 employees. • Analyzed market and products available, worked with customers to meet their business needs. • Maintained time definite transit requirements. • Communicated with various governmental agencies (U.S. Customs Border Protection, FAA, TSA, DOT, OSHA USDA, FDA, IRS, etc.) to maintain compliance. • Maintained ISO compliance, corporate policy and all goals set for Safety and Service. • Administered annual operating budget and performed evaluations and monitoring for budget. • Interviewing, hiring and training employees, planning, assigning and directing work. • Business Process Improvement / Mapping. • Monitored system performance results and provided direction to improve. • Provided tactical direction, leadership, guidance and evaluation for Operations. • Interpreted and analyzed documents, contracts and procedures. • Interfaced with all levels of internal employees and external organizations with a high degree of courtesy, tact and discretion. • Managed a large fleet of heavy equipment to support aircraft and operations. • Manager of Quality Control Programs consistently achieving high performance ratings.

Education

  • University of Dayton
    Business, Management, Marketing, and Related Support Services
    1986 - 1990

Community

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