Experience

National Indoor RV Centers

• United States
• Retail
• 1 - 100 Employee

• Warranty Administrator

  • Nov 2017 - Present

  Communicate online, email, and by phone with coworkers and manufacturers to process authorization approvals for RV repairs from multiple manufacturers; submit approved claims for reimbursement following each manufacturer's policies and procedures; confirm claims pay accurately to what was requested by ensuring all requested parts were returned and all paperwork sent in. Communicate online, email, and by phone with coworkers and manufacturers to process authorization approvals for RV repairs from multiple manufacturers; submit approved claims for reimbursement following each manufacturer's policies and procedures; confirm claims pay accurately to what was requested by ensuring all requested parts were returned and all paperwork sent in.



TOYOTA OF PLANO

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Warranty Administrator

  • Feb 2017 - Jul 2017

  Processed and filed warranty claims to GST and Toyota Motor North America; improved warranty submission scores that removed them from level 3 status (impending audit) to level 1(self -auditing); kept above a 95% accuracy submittal rate; processed journal entries to keep warranty schedule clean. Processed and filed warranty claims to GST and Toyota Motor North America; improved warranty submission scores that removed them from level 3 status (impending audit) to level 1(self -auditing); kept above a 95% accuracy submittal rate; processed journal entries to keep warranty schedule clean.



Van Hyundai

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Warranty Administrator

  • May 2012 - Aug 2016

  Main duties were: booked repair orders, submitted claims to manufacturer with a 95% accuracy rate, processed journal entries to keep schedules clean, processed extended warranty claims, and cashiered. Main duties were: booked repair orders, submitted claims to manufacturer with a 95% accuracy rate, processed journal entries to keep schedules clean, processed extended warranty claims, and cashiered.