Susan Licari

Sales and Marketing Director at RIEGL USA
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Contact Information
us****@****om
(386) 825-5501
Location
Montverde, Florida, United States, US

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Ananda Fowler

I worked with Susan on an almost day to day basis for more than three years. Susan is a competent, forward thinking, team player. Under duress, stress and adverse situations, Susan remains, calm, clear and maintains authority and responsibility. I thoroughly enjoyed working with her on a day to day basis because of these traits and she is also incredibly friendly. Susan thinks 'outside the box' but isn't stuck there, she can easily handle the tried and true as well. I have been party to a number of high level events coordinated by Susan, all of which were stellar. Her organization and communication skills put her in a unique position to manage people and details. I gladly recommend her to any executive in Marketing and Management.

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Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Sales and Marketing Director
      • Aug 2017 - Present

      • Work to achieve the sales objectives agreed upon in the annual sales forecast. • Manage efforts of sales team by reviewing sales proposals and negotiating with clients. • Target and penetrated a competitive market to converted customers from competition. • Improve cross sell opportunities by applying consultative selling techniques • Improve sales policies and practices. Defined the sales cycle, created accurate job descriptions and developed standards for customer… Show more • Work to achieve the sales objectives agreed upon in the annual sales forecast. • Manage efforts of sales team by reviewing sales proposals and negotiating with clients. • Target and penetrated a competitive market to converted customers from competition. • Improve cross sell opportunities by applying consultative selling techniques • Improve sales policies and practices. Defined the sales cycle, created accurate job descriptions and developed standards for customer relationship management. • Manage and approve budgets for marketing, sales, overhead and growth. • Led trainings in sales best practices, product iteration, research and analytics, customer service, branding, and international considerations. • Provided cross-functional team supervision, coaching and mentoring to sales associates to ensure individual team member accountability, contribution for established sales revenue. • Communicated clear sales strategy, effectively training and coaching both veteran and junior sales team members. • Responsible for accountability and results of sales on monthly and quarterly basis for all North American Sales.

    • Marketing Director
      • Jan 2016 - Present

      ACHIEVEMENTS -Work closely with executive leadership to manage all day-to-day marketing initiatives -Continued optimization in managing the marketing budget -Successfully managing a multi-person International Marketing Department from the United States office; managing 35 trade shows per year, multiple channels media/social campaigns, website development, advertising, PR, email campaigns, monthly webinars and all demonstrations and special events -Advancing previous contributions… Show more ACHIEVEMENTS -Work closely with executive leadership to manage all day-to-day marketing initiatives -Continued optimization in managing the marketing budget -Successfully managing a multi-person International Marketing Department from the United States office; managing 35 trade shows per year, multiple channels media/social campaigns, website development, advertising, PR, email campaigns, monthly webinars and all demonstrations and special events -Advancing previous contributions in increasing Market Share in an extremely competitive market RESPONSIBILITIES -Determined fiscal requirements and prepared budgetary recommendations and risk analysis reports -Create, implement and manage annual marketing budgets -Successfully managed employees on three continents while implementing effective communications, organization and accountability standards -Managed, researched and developed feasibility studies for marketing plans and to identify new sites for future events and conference -Responsible for developing and maintaining marketing strategies to meet organizational objectives -Evaluates customer research, market conditions, competitor data and implements marketing plan amends as needed -Vet, initiate and manage all communication platforms (ie, advertising, press release, social media, website, email campaigns) and inter-company relations including accuracy, consistency, expense control, timeliness, and clear communication responsible for managing all new product launch campaigns worldwide -Have consistently developed the recognition of world-wide branding through strategic marketing, social media, trade show, and event exposure and development and management of marketing materials -Provide post-marketing event analysis, budget recaps and participant feedback and in order to incorporate gathered data for future plans

    • Marketing Manager
      • 2008 - Jan 2016

      • Responsible for developing and maintaining marketing strategies to meet organizational objectives. • Evaluates customer research, market conditions, competitor data and implements marketing plan changes as needed. • Creates, implements and manages annual marketing budget. • Manages all marketing, advertising, social media and all events and activities. • Manage marketing team’s adherence to policies and procedures. • Manage all media-buying and marketing purchase… Show more • Responsible for developing and maintaining marketing strategies to meet organizational objectives. • Evaluates customer research, market conditions, competitor data and implements marketing plan changes as needed. • Creates, implements and manages annual marketing budget. • Manages all marketing, advertising, social media and all events and activities. • Manage marketing team’s adherence to policies and procedures. • Manage all media-buying and marketing purchase activities. • Develops and delegates tasks and workflows to ensure department-wide efficiency • Adhere to budget and oversee department financial activities. • Develop rapport and effective interaction with all employees in the office • Manage the productivity of the New Communications Specialist, Tradeshow Coordinator and Operations Manager • Management of advertising and materials including accuracy, consistency, expense control, timeliness, and clear communication. • Serve as RIEGL USA’s liaison in communication with media, association partners, and other press. • Manage the web presence through company site and online articles • Plan and research promotional events for company to show products • Responsible for managing all new product launch campaigns • Monitoring campaign performance and proper campaign structure and making adjustments where necessary • Responsible for vetting and testing new media opportunities • Manage and contract for all conferences and events • Manage and ensure that marketing department expenses are within budget. • Manage and contract media-buying and marketing purchase activities. • Promotional Materials: Manage production of all promotional materials and printed literature; maintain open communication with RIEGL LMS for proper promotional materials. • Provide in-depth analysis of all marketing reporting, and work closely with executive leadership to manage all day-to-day marketing inititiatives • Event Manager for “User Conference”

    • Office Manager
      • Oct 2004 - Aug 2008

Education

  • Notre Dame de Namur University
    BS, Business Administration/Economics with Concentration in Marketing
    1984 - 1989

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