Susan Krenek

AVP, Ancillary Income Solutions at BCS Financial Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Villa Park, Illinois, United States, US

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Veronica Mouring

I worked with Susan Krenek for a number of years at Transamerica and have always found her to be a super star. She has been recruited throughout her career to take on new and different. Susan's diverse skill set have made her a key contributor to the company's success in everything from financial management of a Business Unit, to leading Marketing strategy and execution for markets. She is a big-picture strategist, who is also highly capable of developing solid plans, managing implementation, and developing a high-performance team. Susan's flexibility and collaborative nature have made her a sought after leader. She is an asset wherever she lands.

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Credentials

  • Operational Excellence Foundations
    LinkedIn
    Apr, 2019
    - Nov, 2024
  • Project Management: Rescuing Troubled Projects
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Certified Marketing Professional
    Data & Marketing Association
  • Fellow Life Management
    Life Office Management Association

Experience

    • United States
    • Insurance
    • 100 - 200 Employee
    • AVP, Ancillary Income Solutions
      • 2018 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • Director - Transition Leadership Team
      • 2016 - 2017

      Led planning and execution of market wind-down, ensuring client and vendor obligations were fulfilled and shutdown occurred on-time with negligible customer impact or compliance risk for business lines that contributed over $385 million in new annualized premium for the Affinity Markets business unit. • Researched regulatory requirements for policy termination and non-renewal of insurance lines in 50 states and implemented timely notification processes, guaranteeing business shutdown in the shortest possible period.• Supervised client and administration vendor partnership transition to new providers within the project schedule, ensuring a seamless carrier conversion and providing an optimal customer service experience during customer handoff.• Provided leadership and direction that kept staff engaged, focused and motivated to support client and company initiatives while phasing out their positions. Show less

    • Marketing Vice President - Transamerica Direct Emerging Business
      • 2013 - 2016

      Managed Client Implementation and Support Team responsible for business development, competitive intelligence and partner support for new marketing initiatives within Emerging Business segment. • Designed market research that provided insight for analyzing opportunities and prioritizing implementation efforts for new products and verticals.• Successfully developed business strategy, financial projections and market analysis approved by Transamerica’s Marketing Risk Committee and presented to clients for new marketing opportunities.• Established strategy and implemented integrated product marketing with three Care Giving and two Legal Services segment partnerships and directed digital content design with creative agencies. Show less

    • Vice President, Project Management - Integrated Enterprise Solutions
      • 2010 - 2013

      Led cross functional project team implementation of a multi-channel marketing platform that improved offer optimization efficiency and increased distribution options for smaller affinity client groups.• Developed business case, cost benefit analysis and project budget for new initiative presentation to senior leaders. • Deployed a web content management E-Commerce platform that streamlined delivery of digital marketing collateral and allowed marketers to easily write and edit content. • Supervised client-facing activity and coordinated all phases of numerous concurrent multi-channel marketing campaigns including creative development, partner on-boarding, data processing, print production, quality control and results tracking.• Advised and influenced senior executives on strategic direction. Show less

    • Vice President, Marketing Operations
      • 2005 - 2010

      Managed marketing team for the largest marketing channel within the Direct Solutions Organization. • Ensured optimal marketing investment to meet sales and profitability targets.• Negotiated contracts and managed vendor relationships to ensure regulatory compliance and profitability.• Developed vendor and agent incentive structure using variable compensation model to drive desired results.

    • Director, Business Unit Finance and Operations
      • 2001 - 2005

      Managed relationship with a Fortune 50 client, ensuring contractual compliance and profitability of marketing efforts for the business unit. • Assumed a leadership role in developing the strategy credited with saving the economic viability of the telemarketing distribution channel after implementation of the federal do not call list.• Created annual expense budgets, forecast updates, variance reporting, and analysis of trends.• Developed and presented $80-$100 million annual division sales goals and three-year strategic plan for corporate office of JCPenney and new parent, Aegon USA.• Established key performance indicators for the new business unit and assisted marketers with analyzing the economics of marketing campaigns. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Financial Manager, Planning and Budgeting
      • 1997 - 2001

      Developed financial models with excel and TM1 to integrate financial plans of numerous subsidiary companies across six countries within the division. Facilitated the due diligence process for the Aegon acquisition of the company. Developed financial models with excel and TM1 to integrate financial plans of numerous subsidiary companies across six countries within the division. Facilitated the due diligence process for the Aegon acquisition of the company.

Education

  • Southern Methodist University - Cox School of Business
    Master of Business Administration (M.B.A.), Finance
  • University of Houston
    Bachelor’s Degree, Business Administration, Marketing

Community

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