Experience

Mason Hayes & Curran LLP

• Ireland
• Law Practice
• 400 - 500 Employee

• Legal Secretary

  • Oct 2021 - Present



Carson McDowell

• United Kingdom
• Legal Services
• 100 - 200 Employee

• Legal Secretary

  • Oct 2019 - Oct 2021

  Healthcare Team • Dictaphone Typing; • Filed Affidavits, Appeals, etc. in the Central Office; • Made lodgements to the Office of the Court Accountants; • Produced and formatting legal documentation; • Prepared chronologies; • Document management via Liberate; • Set up conference calls; • Created invoices and carrying out account matters via Liberate; and • Prepared briefs for Counsel. Healthcare Team • Dictaphone Typing; • Filed Affidavits, Appeals, etc. in the Central Office; • Made lodgements to the Office of the Court Accountants; • Produced and formatting legal documentation; • Prepared chronologies; • Document management via Liberate; • Set up conference calls; • Created invoices and carrying out account matters via Liberate; and • Prepared briefs for Counsel.



Arthur Cox LLP

• Ireland
• Law Practice
• 500 - 600 Employee

• Legal Secretary

  • Aug 2019 - Oct 2019

  Property / Finance • Dictaphone Typing; • Produced and formatted legal/other documentation; • Booking boardrooms; • Set up conference calls; • Created invoices and carrying out account matters via Elite 3E; and • Sent correspondence on behalf of fee earner. Property / Finance • Dictaphone Typing; • Produced and formatted legal/other documentation; • Booking boardrooms; • Set up conference calls; • Created invoices and carrying out account matters via Elite 3E; and • Sent correspondence on behalf of fee earner.



National Treasury Management Agency

• Ireland
• Financial Services
• 300 - 400 Employee

• Administrative Assistant

  • Jun 2018 - May 2019

  Clinical Indemnity Scheme • Dictaphone Typing; • Provided Administrative support to Solicitors & Claim Managers; • Mentored Specialisterne intern; • Retrieval and returning of files to/from archive; • Organised correspondence for Claims Manager e.g. Post, emails, etc; • Organised and maintained files and legal documents for clinical claims; • Attended mediation and settlement meetings and produced attendance notes / memorandums of same; and • Maintained and updated online files (Softco) and NIMS claim information. Show less



Tusla - Child and Family Agency

• Ireland
• Civic and Social Organizations
• 700 & Above Employee

• Clerical Officer

  • Oct 2017 - Jun 2018

  Fostering Resource Unit • Updated and Maintaining of Access database (foster carers/placement information); • Retrieved monthly statistics from Access database; • Provided information to potential/interested foster carers; • Processed of Garda Vetting applications; • Retrieved all essential references for foster care applications; • Responsible for the training of new staff members; • Booked meeting rooms and calendar management; • Provided statistics in relation to Garda Vetting of foster carers; • Sent invites to training, information nights, team meetings; • Liaised with social workers in relation to progress of foster carer applications; and • Answered queries from social work departments in relation to Access database. Show less



BDM Boylan Solicitors

• County Cork, Ireland

• Receptionist/Legal Secretary

  • Aug 2017 - Oct 2017

  • Dictaphone typing; • Preparation of legal documents (Wills, contracts, etc.); • Management of meeting room calendars and solicitors appointments; • Addressed email/telephone queries; • Distribution of post and deliveries; • Welcomed clients and associates; and • Answered calls and managed the switchboard. • Dictaphone typing; • Preparation of legal documents (Wills, contracts, etc.); • Management of meeting room calendars and solicitors appointments; • Addressed email/telephone queries; • Distribution of post and deliveries; • Welcomed clients and associates; and • Answered calls and managed the switchboard.



Mercer

• United States
• Professional Services
• 700 & Above Employee

• Temporary Receptionist

  • Jul 2017 - Aug 2017

  • Greeted clients and members; • Organised of daily mail/deliveries; • Answered and transferring of calls; • Managed daily log of correspondence, etc; • Booked meeting rooms, taxis and couriers. • Greeted clients and members; • Organised of daily mail/deliveries; • Answered and transferring of calls; • Managed daily log of correspondence, etc; • Booked meeting rooms, taxis and couriers.



Tusla - Child and Family Agency

• Ireland
• Civic and Social Organizations
• 700 & Above Employee

• Clerical Officer

  • Oct 2016 - Jun 2017

  Service User Experience Team • Supported complainants and staff throughout complaints process; • Corresponded with complainants and staff via Tellus; • Raised child welfare/protection concerns with duty social work teams; • Inputted complaints and feedback to NIMS; • Inputted and updated Complaints Log; • Liaised with various area offices in relation complaints, Ombudsman correspondence, child protection concerns and complaints data for quarterly reports; • Handled Verbal Complaints; • Filed complaints appropriately in accordance with Data Protection protocol ; • Processed invoices; • Diary management and organised meetings (team meeting, briefings, etc.); and • Collated complaint data from areas and NIMS. Show less



Dunnes Stores

• Ireland
• Retail
• 700 & Above Employee

• Retail Assistant

  • Apr 2016 - Aug 2016

  • Advised & serving customers; • Processed payments; • Assisted customers in order to help them find what they need; • Promoted store cards or special offers; • Provided customers with information on pricing and product availability; • Handled customer complaints or handing customers on to management; • Processed refunds and exchanges when necessary; and • Manually adjusted Clubcard points • Advised & serving customers; • Processed payments; • Assisted customers in order to help them find what they need; • Promoted store cards or special offers; • Provided customers with information on pricing and product availability; • Handled customer complaints or handing customers on to management; • Processed refunds and exchanges when necessary; and • Manually adjusted Clubcard points



Madame Tussauds London

• London, United Kingdom

• Retail Replenishment Host

  • Nov 2014 - Oct 2015

  Stores/Replenishment Team • Smooth transfer of stock from storeroom to shop floor/retail department; • Managed transfer paperwork for stock going into/from storeroom to retail department; • Used Futura software to aid stock control and stock take; • Supported retail staff by ensuring that stock (e.g up-sell items) are readily available to them, in order to aid smooth retail operations; and • Customer care by aiding customers in anyway possible. Stores/Replenishment Team • Smooth transfer of stock from storeroom to shop floor/retail department; • Managed transfer paperwork for stock going into/from storeroom to retail department; • Used Futura software to aid stock control and stock take; • Supported retail staff by ensuring that stock (e.g up-sell items) are readily available to them, in order to aid smooth retail operations; and • Customer care by aiding customers in anyway possible.



Newgate Mace

• Navan, Co. Meath

• Shop Assistant

  • Jun 2013 - Sep 2014

  • Greeting customers upon entry to the shop. • Assisting shoppers to find the goods and products they are looking for. • Being responsible for processing cash and card payments. • Stocking shelves with merchandise. • Answering queries from customers. • Reporting discrepancies and problems to the supervisor. • Giving advice and guidance on product selection to customers. • Balancing cash registers with receipts. • Dealing with customer refunds. • Keeping the store tidy and clean, this includes hovering and mopping. • Responsible dealing with customer complaints. • Attaching price tags to merchandise on the shop floor. • Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc. • Receiving and storing the delivery of large amounts of stock • Keeping up to date with special promotions and putting up displays. Show less



The Smugglers Inn

• Waterville, Co. Kerry. Ireland.

• Waitress

  • May 2012 - Sep 2012

  • Greeting customers as they arrive and showing them to their table • Giving out menus and taking orders for food and drink • Serving food and drinks • Dealing with bill payments • Ensuring tables are clean and tidy • Re-setting of tables to meet demand. • Greeting customers as they arrive and showing them to their table • Giving out menus and taking orders for food and drink • Serving food and drinks • Dealing with bill payments • Ensuring tables are clean and tidy • Re-setting of tables to meet demand.



Westcove House

• Castlecove, Co. Kerry, Ireland.

• General Assistant

  • May 2007 - Sep 2011

  • Aided in meal preparation • Ensured the upkeep of clean environment • Attended to Customer Care • Served Food and Beverages to guests • Hosted Champagne Reception • Aided in meal preparation • Ensured the upkeep of clean environment • Attended to Customer Care • Served Food and Beverages to guests • Hosted Champagne Reception