Susan Kelly
International Medical Claims Assessor at William Russell- Claim this Profile
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Topline Score
Bio
Experience
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William Russell
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United Kingdom
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Insurance
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1 - 100 Employee
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International Medical Claims Assessor
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Nov 2017 - Present
End to End Claims process from Pre-authorisation, Cost containment, Dedicated Claims contact throughout lifetime of claim through to settlement. End to End Claims process from Pre-authorisation, Cost containment, Dedicated Claims contact throughout lifetime of claim through to settlement.
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British Heart Foundation
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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Gift Aid Administrator
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Sep 2015 - Present
Responsible for administering the Gift Aid system for the UK's largest retail charity
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Customer Service
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May 2013 - Oct 2017
Healthcare Insurance Assessment
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Bupa
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Service Team Manager
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2004 - 2013
Customer Service Specialist with extensive Management experience. Skilled coach that can develop and implement new service strategies to increase customer experience and achieve outcomes of continuous improvement. Customer Service Specialist with extensive Management experience. Skilled coach that can develop and implement new service strategies to increase customer experience and achieve outcomes of continuous improvement.
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Education
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Educated to A Level
Community
