Susan Hung

Psychological Counselor諮商心理師 at Human Dynamic- Hong Kong
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Contact Information
Location
Taiwan, TW
Languages
  • English -

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Experience

    • Hong Kong
    • Business Consulting and Services
    • 1 - 100 Employee
    • Psychological Counselor諮商心理師
      • Nov 2022 - Present
    • EAPs Consultant, Sales & Marketing
      • Sep 2019 - Aug 2020
    • Taiwan
    • Entertainment Providers
    • 1 - 100 Employee
    • HR & Admin Director
      • Dec 2014 - Jul 2018

      About CatchPlay CatchPlay, founded in 2007, is backed by Cher Wang, Founder and Chairwoman of the smart phone brand HTC, with Harvey Chang, previous CEO of Taiwan Mobile, as Chairman of CATCHPLAY MEDIA HOLDINGS and Timothy Chen as Chairman of the distribution arm, CATCHPLAY INC. Over the past 8 years, CATCHPLAY INC. has become one of the leading distributors in Taiwan for Hollywood and international films. Its distribution line-up includes blockbuster hits like The Hunger Games, The Wolf of Wall Street previously and for 2015-2016, London Has Fallen, Deepwater Horizon and The Revenant. In addition to traditional distribution, CATCHPLAY, with an accumulated library of over 2000 titles, is also an aggressive player in the digital content industry in Taiwan and recently expanding its reach to other markets in the region. Differentiated from the other content service providers in the region who are mostly telcos or broadband carriers, Catchplay prides itself as a member of the film industry who truly values content and knows exactly how content should be marketed in this region. The on-line entertainment content service being developed by Catchplay is planned to launch in multiple Asian markets in 2016 under partnerships with strong players in each of the markets. Paving the way for this pan-Asian content service, Catchplay has also expanded upstream this year to co-finance and co-produce both Asian films as well as Hollywood Studio tent poles for exclusive distribution rights in key Asian territories. MY JOB ROLE Overall HR & administration development and management -Developing and delivering HR strategy -Initiating policy and procedure -Communication and problem solving -Package design and communications -Counseling on people issue -People management and development -Design competency framework and content Show less

    • Taiwan
    • Information Services
    • 1 - 100 Employee
    • Chief Human Resources Officer
      • Sep 2013 - Nov 2014

      Chief Human Resources Officer Chief Human Resources Officer

    • HR Director
      • Jan 2005 - Mar 2013

      Overseeing daily HR operations, managing four staff on HR team. Responsibilities include people-strategies, communication in the matrix organization with management teams and line managers, initiating policies and procedures, having discussions and making announcements, interviewing and selecting talent during recruiting, setting up potential talent profiles in the database, performance management, initiating competencies guidebook for staff capability development, doing 3600 competency surveys and personal reports, personnel packages and contract reviews and all other relative HR issues. -Communication for people-issues and finding solutions with management teams then turning them into action plans and follow ups -Initiating annual training plan, setting up internal trainers club to develop core business skills in middle levels and basic media skills in entry levels -Initiating an executing annual best employee awards -Sharing group information and case study in quarterly staff meeting -Building up talent database to do analysis of market salary by each job, managing talent in recruiting, designing annual training program, designing and reviewing staff compensation and benefits, calculating bonus by individual performance, planning annual promotion and salary increment to management teams review, and doing exit interview -Initiating policies and procedures of internal regulations, recruiting and hiring, staff rewards, benefits and training requisitions -Building up summer intern program to show our social responsibility and further campus recruiting -Designing top management pension plans -Arranging annual budget and quarterly re-forecast in all personnel costs -Supervising staff committee for staff activities -Regional projects Show less

    • HR Manager
      • Dec 2001 - Dec 2004

      As a functional HR manager in recruiting and training to assist HR Director to build up HR fundamental -Organization diagnosis and analysis -Initiating and maintaining polices -Planning & executing training -Researching external training sources and implementing -Arranging annul training and budget plan -Being internal trainer for internal trainer training, sales agent interview skill, annual performance evaluation workshop, recruiting and selection workshop and working regulation workshop -Recruiting management for setting job description, job posting, searching and communicating with external recruiting partners, interviewing and selecting candidates with line managers -Supporting HR activities, such as quarterly birthday party, Christmas party and Year End party -Initiating HR auditing process in all system operators Show less

    • HR Supervisor
      • Mar 2001 - Nov 2001

      -Initiating HR basics, such as job and salary grading, working regulation, and personnel profiles -Payroll execution -Arranging training plan, such as new employee orientation -Initiating HR basics, such as job and salary grading, working regulation, and personnel profiles -Payroll execution -Arranging training plan, such as new employee orientation

    • HR specialist
      • Sep 1997 - Sep 2000

      -Training and Development (Jan. 1999 ~ Aug. 2000) -Arranging annually training and budget plan -Executing annually training, such as management training, customer service training and monthly speech -Being internal trainer for new employee orientation and time management -Designing e-learning system and communicating with IT team -Writing articles in HR newsletter -Sharing internal articles -Compensation and Benefits (Sep. 1997 ~ Dec. 1998) -Executing annual performance evaluation -Initiating personnel policies -Doing annual promotions and salary increment projects -Enrolling annual income tax to tax bureau -Executing HRIS project -Coordinating annual marketing survey of compensation and benefits with Watson Wyatt -Doing employee satisfaction surveys -Drafting annual C&B budget to managers Show less

    • Senior specialist
      • Dec 1993 - Dec 1997

      -Leading the administration team with two staffs -Initiating and revising policies -Doing internal training needs surveys -Designing and delivering annually training plans and company activities -Arranging and controlling HR budget -Executing employee satisfaction surveys -Processing recruiting procedure and job posting -Calculating payroll and income tax -Leading the administration team with two staffs -Initiating and revising policies -Doing internal training needs surveys -Designing and delivering annually training plans and company activities -Arranging and controlling HR budget -Executing employee satisfaction surveys -Processing recruiting procedure and job posting -Calculating payroll and income tax

Education

  • Soochow University
    Master's degree, Counseling Psychology
    2019 - 2022
  • 東吳大學
    心理學系碩士班諮商心理組
    2019 - 2022
  • National Central University
    Master's degree, Human Resources Management & Development
    2004 - 2006
  • National Central University
    Master's degree, Human Resources Management & Developement
    2004 - 2006
  • National Central University
    Master, Human Resources Management
    2004 - 2006
  • National Central University
    Master of Human Resources Management, Human Resources Management & Development

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